NT government restores network access

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After lengthy outage.

Key points

  • A territory-wide outage knocked out access to telecommunications and digital systems across key NT government departments and agencies for about 12 hours.
  • The Department of Corporate and Digital Development restored access using undisclosed workarounds while it investigates the root cause.
  • Triple zero access and hospital patient care continued throughout, though police non-emergency lines and other agencies' phones and email were affected.
NT government restores network access

The Northern Territory government has restored access to telecommunications and digital systems across key departments and agencies following a large-scale outage.

The outage began at about 3am NT time (4.30am Sydney) and was resolved about 12 hours later, courtesy of undisclosed “workarounds” by the Department of Corporate and Digital Development (DCDD).

“DCDD is continuing to investigate the root cause and identify measures to prevent similar disruptions in the future,” the government said in a brief statement.

“The NT government thanks staff, technical teams and the community for their patience.”

The outage impact was officially described as “territory-wide” and affected departments and agencies including Police, Health and Education.

The government said that triple zero access remained operational throughout the outage, and that “all Territory hospitals continued providing patient care.”

NT Police said that non-emergency communications, such as for police assistance and phone lines to local police stations, were impacted.

Other agencies reported issues with access to phone lines, email, and to other network-connected servers.

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