Bendigo Bank outage hits e-banking

By

Customers report problems throughout Thursday.

Glitches across Bendigo Bank’s e-banking platform left customers unable to access e-banking services for much of Thursday.

Bendigo Bank outage hits e-banking

The issues started at around 9am Thursday morning and continued through the business day. They were finally resolved at 9.10pm, about 12 hours after they started.

Through the day, the bank said that it was investigating the issues "as the highest priority" .

“We apologise for the inconvenience this has caused and will provide an update here once we have further information," it said.

As the day wore on, the problems were “still” being looked into and continued into the afternoon.

"Bendigo and Adelaide Bank is aware of degraded performance and availability issues with its online services," a Bendigo and Adelaide Bank spokesperson told iTnews yesterday.

"Payments via credit card and direct debit should remain unaffected.

"We apologise for any inconvenience our customers may be experiencing." 

Users in a Twitter thread reported they were unable to log into their banking app or access money to make purchases.

Got a news tip for our journalists? Share it with us anonymously here.
Copyright © iTnews.com.au . All rights reserved.
Tags:

Most Read Articles

ANZ's technology division to be impacted by planned cuts

ANZ's technology division to be impacted by planned cuts

ING Bank Australia cuts days off rate renegotiation, loan top-ups

ING Bank Australia cuts days off rate renegotiation, loan top-ups

NAB makes cuts to technology and enterprise operations division

NAB makes cuts to technology and enterprise operations division

Bendigo Bank set to axe 145 "jobs" in technology division

Bendigo Bank set to axe 145 "jobs" in technology division

Log In

  |  Forgot your password?