Technology

Cochlear plugs AI into its global contact centre operations

Cochlear plugs AI into its global contact centre operations

Augments its two-and-a-half year-old Amazon Connect environment.
Ry Crozier Dec 5 2025 6:40AM Cloud
Seqwater seeking asset planning tool to overcome "functional limitations"

Seqwater seeking asset planning tool to overcome "functional limitations"

Intends to modify spreadsheet-based system with software.
Zachariah Kelly Dec 5 2025 6:25AM Software
Australia says the world will follow its social media ban

Australia says the world will follow its social media ban

As blocking of teens begins early.
Byron Kaye and James Redmayne Dec 5 2025 6:19AM Software
CBA wants agents to initiate application modernisation

CBA wants agents to initiate application modernisation

Ambitions for Lumos grow.
Ry Crozier Dec 4 2025 6:27AM Financial Services
India revokes order to preload cyber security app on smartphones

India revokes order to preload cyber security app on smartphones

After outcry.
Aditya Kalra and Munsif Vengattil Dec 4 2025 6:20AM Security
ASX outage caused by security software upgrade

ASX outage caused by security software upgrade

Deepens investors' doubts over broader tech overhaul.
Christine Chen and Scott Murdoch Dec 4 2025 6:20AM Financial Services
Optus network server failure downs NBN services in Queensland

Optus network server failure downs NBN services in Queensland

Follows two previous significant or major outages.
Andrew Colley Dec 3 2025 4:07PM Telco/ISP
YouTube to logout its under-16 users next week

YouTube to logout its under-16 users next week

Will sign under 16s out on December 10.
Ry Crozier Dec 3 2025 12:55PM Software
NBN Co curbed on FTTN overbuild cost claim to stop bill shock

NBN Co curbed on FTTN overbuild cost claim to stop bill shock

In broadband prices after mid-2032.
Ry Crozier Dec 3 2025 12:34PM Telco/ISP
AWS to use Nvidia tech in AI chips

AWS to use Nvidia tech in AI chips

Plans to roll out new servers.
Greg Bensinger and Stephen Nellis Dec 3 2025 6:39AM Cloud
Australian teen challenging social media ban says internet will be less safe

Australian teen challenging social media ban says internet will be less safe

Predicts ban will be widely circumvented.
Staff Writer Dec 3 2025 6:39AM Telco/ISP
Samsung handsets could be leaving hundreds of thousands at risk

Samsung handsets could be leaving hundreds of thousands at risk

Optus' worst-case scenario is 470,000 customers.
Andrew Colley Dec 3 2025 6:29AM Telco/ISP
Federal Court orders Google to pay $55 million for anti-competitive conduct

Federal Court orders Google to pay $55 million for anti-competitive conduct

Over agreement with Telstra on Google Search preloads.
Zachariah Kelly Dec 2 2025 4:04PM Hardware
Home Affairs to unleash AI on sensitive government data

Home Affairs to unleash AI on sensitive government data

Upgrades from OFFICIAL to PROTECTED information.
Andrew Colley Dec 2 2025 6:42AM Security
ASX announcements platform disrupted by operational issue

ASX announcements platform disrupted by operational issue

Forced about 80 stocks to be placed on a trading halt. 
Scott Murdoch Dec 2 2025 6:15AM Financial Services
South Korean police probe massive data leak at Coupang

South Korean police probe massive data leak at Coupang

Ecommerce giant's customers impacted.
Hyunjoo Jin and Joyce Lee Dec 2 2025 6:15AM Security
Watt flags more fed insourcing after BoM website outrage

Watt flags more fed insourcing after BoM website outrage

Lack of budget left project at mercy of contractors and vendors.
Andrew Colley Dec 2 2025 6:10AM Security
WA man jailed for at least five years for evil twin attack

WA man jailed for at least five years for evil twin attack

Fake wifi on flights and at airports.
Ry Crozier Dec 1 2025 6:43AM Security
Jetstar cancels flights due to Airbus software issue

Jetstar cancels flights due to Airbus software issue

Could corrupt data being fed to flight controls.
Ry Crozier Nov 29 2025 10:34AM Software
BoM never planned to end reliance on 'legacy' site

BoM never planned to end reliance on 'legacy' site

Legacy site switch off was "never planned".
Andrew Colley Nov 28 2025 9:01AM Cloud

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