transformation

NBN Co to run CX transformation

NBN Co to run CX transformation

Builds new CoE, plans to deploy new software.
Ry Crozier Nov 19 2019 7:10AM Telco/ISP
Australia Post tackles 'observability' after digital transformation

Australia Post tackles 'observability' after digital transformation

Moves faster, but also finds complexity.
Ry Crozier Nov 12 2019 1:39PM Cloud
BHP looks past big IT for its next transformation

BHP looks past big IT for its next transformation

Though it predicts its technology reliance will 'increase vastly'.
Ry Crozier Nov 1 2019 12:26PM Strategy
NSW Health bolts cloud telephony onto ServiceNow transformation

NSW Health bolts cloud telephony onto ServiceNow transformation

Deploys to service desk, shared services environments in eight weeks.
Ry Crozier Oct 24 2019 1:07PM Cloud
Woolworths to run two-year voice telephony transformation

Woolworths to run two-year voice telephony transformation

Shifts to cloud-based model.
Ry Crozier Sep 23 2019 6:57AM Cloud
NAB brings Google into multi-cloud fold

NAB brings Google into multi-cloud fold

Eyes data services, Anthos.
Ry Crozier Sep 17 2019 7:16AM Financial Services
NAB watches cloud-based QuickBiz lending process gain traction

NAB watches cloud-based QuickBiz lending process gain traction

Major channel for new accounts.
Ry Crozier Sep 9 2019 1:38PM Cloud
$50bn industry fund Cbus tech rebuild brings digital assets back in house

$50bn industry fund Cbus tech rebuild brings digital assets back in house

Focuses on data and improving member experience.
Ry Crozier Aug 19 2019 6:55AM Cloud
Woolworths promotes Agile boss to manage group transformation

Woolworths promotes Agile boss to manage group transformation

Begins in early September.
Ry Crozier Jun 20 2019 1:00PM Strategy
NBN Co prepares for NPIS transformation

NBN Co prepares for NPIS transformation

Aims to simplify the way RSPs interact with its wholesale systems.
Ry Crozier Jun 19 2019 7:12AM Telco/ISP
Coles to use technology to cut its costs by $1bn

Coles to use technology to cut its costs by $1bn

Reveals 'Smart Selling' transformation.
Ry Crozier Jun 18 2019 12:10PM Strategy
Telstra asks its 30,000 employees what they really think with 'experience pulse'

Telstra asks its 30,000 employees what they really think with 'experience pulse'

Insources, digitises and uplifts staff satisfaction surveys.
Ry Crozier Jun 17 2019 7:00AM Training & Development
RMIT leaps into 'largest transformation' project

RMIT leaps into 'largest transformation' project

Consolidate core functions into single cloud-based ERP.
Ry Crozier May 13 2019 12:30PM Cloud
Lion IT shake-up sees 42 percent of team change in three years

Lion IT shake-up sees 42 percent of team change in three years

Run in parallel to supply chain transformation.
Ry Crozier May 1 2019 11:59AM Strategy
Timezone and AMF Bowling expand IBM Watson in digital transformation strike

Timezone and AMF Bowling expand IBM Watson in digital transformation strike

TEEG charts six-year digital journey.
Ry Crozier Apr 15 2019 12:55PM Cloud
McGrath real estate hires digital chief, preps for overhaul

McGrath real estate hires digital chief, preps for overhaul

Puts quick timeline on strategy creation.
Ry Crozier Feb 14 2019 7:31PM Strategy
NAB commits to massive CRM transformation

NAB commits to massive CRM transformation

Reveals platform choices and new internally-built integration layer.
Ry Crozier Jan 23 2019 7:05AM Financial Services
Analysis of ASX companies reveals cloud skills hotspots

Analysis of ASX companies reveals cloud skills hotspots

Probe of ASX 50 reveals people shortages stymie some transformation projects.
Staff Writers Dec 4 2018 12:35PM Strategy
Orica takes second swing at SAP re-platforming

Orica takes second swing at SAP re-platforming

After earlier Project Caymus cancelled.
Ry Crozier Nov 20 2018 7:00AM Cloud
Sensis ditches all on-prem infrastructure in three-year cloud push

Sensis ditches all on-prem infrastructure in three-year cloud push

Everything's in AWS and Salesforce now.
Ry Crozier Oct 16 2018 6:04AM Cloud

Log In

  |  Forgot your password?