service nsw

NSW gov digital champion Victor Dominello to retire

NSW gov digital champion Victor Dominello to retire

Won't contest the 2023 state election.
Ry Crozier Aug 17 2022 7:38AM Strategy
Service NSW hits digital services goal two years early

Service NSW hits digital services goal two years early

No refreshed target set.
Justin Hendry Jun 23 2022 6:45AM Strategy
NSW gov looks to replace main website hosting platform

NSW gov looks to replace main website hosting platform

Consolidations, pandemic drive up traffic.
Justin Hendry May 2 2022 6:30AM Cloud
Service NSW shortlists face matching tech for identity verification

Service NSW shortlists face matching tech for identity verification

Plan to bring software to digital channels progresses.
Justin Hendry Apr 7 2022 6:35AM Security
Service NSW begins offering digital rego certificates

Service NSW begins offering digital rego certificates

As renewal notices make way for push notifications.
Justin Hendry Mar 24 2022 10:05AM Software
Service NSW in talks to bring Medicare card to app

Service NSW in talks to bring Medicare card to app

Following success with vaccination certificates.
Justin Hendry Feb 11 2022 6:55AM Strategy
Transport for NSW hit by IT outage after upgrade

Transport for NSW hit by IT outage after upgrade

Planned weekend outage extends into Monday.
Justin Hendry Dec 20 2021 5:35PM Software
Service NSW gets funding to begin work on digital ID wallet

Service NSW gets funding to begin work on digital ID wallet

NSW budget update sets aside almost $9m.
Justin Hendry Dec 17 2021 11:28AM Strategy
Service NSW goes 100 percent AWS for digital products

Service NSW goes 100 percent AWS for digital products

Ends reliance on data centre.
Justin Hendry Dec 10 2021 12:20PM Strategy
NSW bans police from accessing QR code check-in data

NSW bans police from accessing QR code check-in data

Covid-19 information privacy bill passes.
Justin Hendry Nov 22 2021 1:39PM Security
Service NSW to bring facial verification to digital channels

Service NSW to bring facial verification to digital channels

And reveals plans for decentralised 'credential vault'.
Justin Hendry Nov 18 2021 1:28PM Strategy
NSW moves to fortify check-in app data privacy, prevent police access

NSW moves to fortify check-in app data privacy, prevent police access

Introduces Covid-19 information privacy bill.
Justin Hendry Nov 12 2021 7:00AM Security
Service NSW to begin 'pinging' app users to Covid exposures

Service NSW to begin 'pinging' app users to Covid exposures

Feature expected to be rolled out on Friday.
Justin Hendry Oct 27 2021 5:59PM Software
Service NSW deploys secure data transfer app after phishing attack

Service NSW deploys secure data transfer app after phishing attack

Builds solution in-house.
Justin Hendry Oct 19 2021 6:35AM Software
Service NSW turns on in-app vaccine certificates

Service NSW turns on in-app vaccine certificates

Adds QR code verification.
Justin Hendry Oct 15 2021 10:27AM Software
NSW, Victoria start piloting vaccine certificates through check-in apps

NSW, Victoria start piloting vaccine certificates through check-in apps

First citizens get access as states begin to open up.
Justin Hendry Oct 11 2021 5:32PM Software
How vaccine status data will flow to state check-in apps

How vaccine status data will flow to state check-in apps

Services Australia talks process ahead of NSW trial.
Justin Hendry Sep 30 2021 4:35PM Strategy
Service NSW turns to regions for vaccine certificate data trial

Service NSW turns to regions for vaccine certificate data trial

Two-week pilot planned for early October.
Justin Hendry Sep 22 2021 12:40PM Software
Service NSW to make its contact centre operations 'geographically agnostic'

Service NSW to make its contact centre operations 'geographically agnostic'

Under broader transformation effort.
Ry Crozier Sep 10 2021 1:15PM Cloud
Service NSW rolls out MFA to 95 percent of externally-facing systems

Service NSW rolls out MFA to 95 percent of externally-facing systems

Prompted by 2020 phishing attack that impacted 103,000 customers.
Justin Hendry Aug 27 2021 6:50AM Strategy

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