service nsw

Transport for NSW hit by IT outage after upgrade

Transport for NSW hit by IT outage after upgrade

Planned weekend outage extends into Monday.
Justin Hendry Dec 20 2021 5:35PM Software
Service NSW gets funding to begin work on digital ID wallet

Service NSW gets funding to begin work on digital ID wallet

NSW budget update sets aside almost $9m.
Justin Hendry Dec 17 2021 11:28AM Strategy
Service NSW goes 100 percent AWS for digital products

Service NSW goes 100 percent AWS for digital products

Ends reliance on data centre.
Justin Hendry Dec 10 2021 12:20PM Strategy
NSW bans police from accessing QR code check-in data

NSW bans police from accessing QR code check-in data

Covid-19 information privacy bill passes.
Justin Hendry Nov 22 2021 1:39PM Security
Service NSW to bring facial verification to digital channels

Service NSW to bring facial verification to digital channels

And reveals plans for decentralised 'credential vault'.
Justin Hendry Nov 18 2021 1:28PM Strategy
NSW moves to fortify check-in app data privacy, prevent police access

NSW moves to fortify check-in app data privacy, prevent police access

Introduces Covid-19 information privacy bill.
Justin Hendry Nov 12 2021 7:00AM Security
Service NSW to begin 'pinging' app users to Covid exposures

Service NSW to begin 'pinging' app users to Covid exposures

Feature expected to be rolled out on Friday.
Justin Hendry Oct 27 2021 5:59PM Software
Service NSW deploys secure data transfer app after phishing attack

Service NSW deploys secure data transfer app after phishing attack

Builds solution in-house.
Justin Hendry Oct 19 2021 6:35AM Software
Service NSW turns on in-app vaccine certificates

Service NSW turns on in-app vaccine certificates

Adds QR code verification.
Justin Hendry Oct 15 2021 10:27AM Software
NSW, Victoria start piloting vaccine certificates through check-in apps

NSW, Victoria start piloting vaccine certificates through check-in apps

First citizens get access as states begin to open up.
Justin Hendry Oct 11 2021 5:32PM Software
How vaccine status data will flow to state check-in apps

How vaccine status data will flow to state check-in apps

Services Australia talks process ahead of NSW trial.
Justin Hendry Sep 30 2021 4:35PM Strategy
Service NSW turns to regions for vaccine certificate data trial

Service NSW turns to regions for vaccine certificate data trial

Two-week pilot planned for early October.
Justin Hendry Sep 22 2021 12:40PM Software
Service NSW to make its contact centre operations 'geographically agnostic'

Service NSW to make its contact centre operations 'geographically agnostic'

Under broader transformation effort.
Ry Crozier Sep 10 2021 1:15PM Cloud
Service NSW rolls out MFA to 95 percent of externally-facing systems

Service NSW rolls out MFA to 95 percent of externally-facing systems

Prompted by 2020 phishing attack that impacted 103,000 customers.
Justin Hendry Aug 27 2021 6:50AM Strategy
NSW govt extends digital photo card trial to more than 200 suburbs

NSW govt extends digital photo card trial to more than 200 suburbs

In Western Sydney and the Blue Mountains.
Justin Hendry Aug 5 2021 11:41AM Software
Service NSW to hire 200 engineers, designers

Service NSW to hire 200 engineers, designers

Recruitment drive gets underway.
Justin Hendry Jul 22 2021 12:27PM Strategy
Ex-Service NSW CSTO lands at Deloitte Australia

Ex-Service NSW CSTO lands at Deloitte Australia

Michael Cracroft joins consulting giant.
Justin Hendry Jul 22 2021 6:42AM Training & Development
Service NSW failed to buy data tool to identify bushfire funds fraud

Service NSW failed to buy data tool to identify bushfire funds fraud

Offered one tool, committed to another, didn’t deploy either.
Justin Hendry Jun 17 2021 12:59PM Strategy
Service NSW told to tighten access controls after system misuse

Service NSW told to tighten access controls after system misuse

ICAC uncovers 'serious corrupt conduct' by customer service officer.
Justin Hendry May 11 2021 1:32PM Security
Service NSW unable to notify 54,000 customers impacted by cyber attack

Service NSW unable to notify 54,000 customers impacted by cyber attack

More than half the people who had data stolen.
Justin Hendry Mar 26 2021 4:29PM Security

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