service
Wesfarmers OneDigital sets its service standards
Uses PagerDuty as part of its foundational setup.
Jun 23 2022 12:19PM
Apple unveils two new MacBooks, AirPods
And a $6 a month music streaming service.
Oct 19 2021 6:49AM
HPE wins $2.7bn deal with US National Security Agency
For high performance computing systems.
Sep 2 2021 11:27AM
Irish ransomware attack to cost health service tens of millions of euros
Significant disruption continues.
May 18 2021 7:09AM
Aussie Broadband brings in NBN users chasing a better experience
Accounts for almost three-quarters of sign-ups.
Feb 18 2021 6:50AM
ACMA to ensure internet users see NBN rebates
Either in 'monetary value' or as 'in kind' benefits.
Nov 10 2020 6:50AM
NBN Co's financial returns take backseat to affordability, usability
ACCC sets the scene for a new SAU.
Oct 28 2020 12:15PM
Westpac and TCS are building two integrated command centres
Aimed at keeping critical banking services online.
Sep 24 2020 12:01PM
Apple rolls out virtual fitness service, subscription bundle, new hardware
Caters to pandemic work-from-home trend.
Sep 16 2020 6:06AM
Zoom restores services after US users hit by partial outage
Left many unable to login to work meetings or attend school classes remotely.
Aug 25 2020 6:36AM
Telstra to have Australian agents answer all inbound calls from 2022
Contact centre mix changes made in COVID to become permanent.
Jul 9 2020 2:32PM
Zoom rolls out hardware subscription service
Options for phones and meeting rooms.
Jul 8 2020 1:15PM
US launches trade probe into digital taxes
Ploughing ground for new tariffs.
Jun 3 2020 6:19AM
Telstra braces for fault ticket backlog
After weeks of being unable to record many jobs.
May 15 2020 12:50AM
NBN Co faces "aggregate" reliability standards
Unclear what they should be.
Dec 17 2019 12:43PM
Aussie Broadband backs half-price NBN for 'disadvantaged' users
As well as more competitive products above 100Mbps.
Jul 30 2019 6:59AM
NBN Co reveals 183,000 FTTN users don't get over 25Mbps
Number of impacted users increases since mid-2017.
Apr 4 2019 11:59AM
NBN fixed wireless issues should be disclosed upfront, says ACCC
Marketing changes finally revealed.
Nov 21 2018 4:12PM
Apple says decryption should 'alarm every Australian'
The security weaknesses and spying it could be forced to do.
Oct 13 2018 10:49PM
Toll swaps stagnant Siebel for Salesforce
CRM couldn't scale to handle Christmas.
Sep 28 2018 9:12AM
