service

Telstra to personalise product offers in under a second

Telstra to personalise product offers in under a second

Pioneers development of new system.
Jan 17 2018 11:52AM
Telstra, Optus, TPG and Vocus back NBN service terms inquiry

Telstra, Optus, TPG and Vocus back NBN service terms inquiry

Extent of opposition to wholesale agreement revealed.
Jan 9 2018 6:46AM
Telstra eyes high-altitude drones for broadband services

Telstra eyes high-altitude drones for broadband services

Potential successor to satellite.
Jan 3 2018 2:17PM
Shell blends data to personalise fuel

Shell blends data to personalise fuel

Battles with adding value to a commodity sale.
Nov 13 2017 12:08PM
Jetstar looks to AI for smarter customer service

Jetstar looks to AI for smarter customer service

Key to standing out from rivals.
Nov 9 2017 6:50AM
Telstra's 20-year USO deal savaged by auditor

Telstra's 20-year USO deal savaged by auditor

May be impossible to end it early.
Sep 29 2017 5:06PM
Vodafone says too hard to sell NBN 'quality'

Vodafone says too hard to sell NBN 'quality'

Construct confuses customers.
Aug 1 2017 10:50AM
Telstra creates 'digital incubator' to tweak services

Telstra creates 'digital incubator' to tweak services

Reveals projects in provisioning and notifications.
Jul 24 2017 2:04PM
NBN Co reshuffle sees CTO replaced

NBN Co reshuffle sees CTO replaced

New tier of ‘executive general managers’ appointed.
May 2 2017 11:55AM
ANZ Bank in process automation push

ANZ Bank in process automation push

Latest big Aussie org to join drive.
Apr 21 2017 11:36AM
Telstra eyes entry into drone market

Telstra eyes entry into drone market

Wants to expand its use of UAVs.
Oct 31 2016 11:27AM
Westpac takes first steps in cloud infrastructure reform

Westpac takes first steps in cloud infrastructure reform

Brings in new team of architects.
Sep 5 2016 6:28AM
US Postal Service systems breached by hackers

US Postal Service systems breached by hackers

More than 800,000 staff affected.
Nov 11 2014 8:33AM
Turnbull introduces data retention legislation

Turnbull introduces data retention legislation

Still no definition of metadata to be stored.
Oct 30 2014 10:57AM
Apple Pay to land with iOS 8.1 next week

Apple Pay to land with iOS 8.1 next week

Formal arrival with first big update to new mobile OS.
Oct 17 2014 8:43AM
Govt backed research body proposes big data for APS staff vetting

Govt backed research body proposes big data for APS staff vetting

But admits 'just because we can do it, does not mean we should'.
Sep 4 2014 9:50AM
ASIC backs licenses for IT suppliers serving financial markets

ASIC backs licenses for IT suppliers serving financial markets

Promotes minimum IT and DR standards.
Aug 27 2014 11:16AM
Azure users hit by worldwide outage

Azure users hit by worldwide outage

Microsoft struggles to bring ten services online.
Aug 19 2014 8:24AM
DFAT puts Fujitsu SATIN support deal up for grabs

DFAT puts Fujitsu SATIN support deal up for grabs

First piece of $216m ICN work goes public.
Aug 18 2014 10:45AM
Coding error sends Exetel users rejection notices

Coding error sends Exetel users rejection notices

For service applications many years old.
Aug 13 2014 3:22PM

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