service

Apple says decryption should 'alarm every Australian'

Apple says decryption should 'alarm every Australian'

The security weaknesses and spying it could be forced to do.
Oct 13 2018 10:49PM
Toll swaps stagnant Siebel for Salesforce

Toll swaps stagnant Siebel for Salesforce

CRM couldn't scale to handle Christmas.
Sep 28 2018 9:12AM
Labor wants to fine NBN Co for bad service

Labor wants to fine NBN Co for bad service

Joins Telstra in pushing to penalise network builder.
Jun 24 2018 9:52AM
Defence IT providers still make undocumented changes

Defence IT providers still make undocumented changes

But agency takes tighter control of user access privileges.
Jun 15 2018 11:23AM
Meet Dojo, Telstra's "nimble" development model

Meet Dojo, Telstra's "nimble" development model

Security product teams first to make use of it.
Apr 19 2018 6:57AM
ATO disputes need to rework AWS cloud deal

ATO disputes need to rework AWS cloud deal

Despite contractual, operational risks.
Mar 26 2018 4:45PM
NBN customers left without internet, phone during transition

NBN customers left without internet, phone during transition

Sometimes for weeks.
Mar 15 2018 12:52PM
Govt asks ACCC to leave NBN alone until after 2020

Govt asks ACCC to leave NBN alone until after 2020

Act on service standards once network is complete.
Mar 8 2018 7:37PM
ATO told to rework Amazon cloud contract

ATO told to rework Amazon cloud contract

Lack of service commitments deemed risky.
Feb 20 2018 6:13PM
NBN Co told to expect new service standards

NBN Co told to expect new service standards

Before industry consultation even finishes.
Feb 19 2018 5:55PM
Google plans to 'host' a photos team in Australia

Google plans to 'host' a photos team in Australia

Touted as fastest-growing product in company’s history.
Feb 13 2018 11:59AM
Telstra to personalise product offers in under a second

Telstra to personalise product offers in under a second

Pioneers development of new system.
Jan 17 2018 11:52AM
Telstra, Optus, TPG and Vocus back NBN service terms inquiry

Telstra, Optus, TPG and Vocus back NBN service terms inquiry

Extent of opposition to wholesale agreement revealed.
Jan 9 2018 6:46AM
Telstra eyes high-altitude drones for broadband services

Telstra eyes high-altitude drones for broadband services

Potential successor to satellite.
Jan 3 2018 2:17PM
Shell blends data to personalise fuel

Shell blends data to personalise fuel

Battles with adding value to a commodity sale.
Nov 13 2017 12:08PM
Jetstar looks to AI for smarter customer service

Jetstar looks to AI for smarter customer service

Key to standing out from rivals.
Nov 9 2017 6:50AM
Telstra's 20-year USO deal savaged by auditor

Telstra's 20-year USO deal savaged by auditor

May be impossible to end it early.
Sep 29 2017 5:06PM
Vodafone says too hard to sell NBN 'quality'

Vodafone says too hard to sell NBN 'quality'

Construct confuses customers.
Aug 1 2017 10:50AM
Telstra creates 'digital incubator' to tweak services

Telstra creates 'digital incubator' to tweak services

Reveals projects in provisioning and notifications.
Jul 24 2017 2:04PM
NBN Co reshuffle sees CTO replaced

NBN Co reshuffle sees CTO replaced

New tier of ‘executive general managers’ appointed.
May 2 2017 11:55AM

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