repair

IAG uses GenAI to decide whether to send tradies for 'make safe' repairs

IAG uses GenAI to decide whether to send tradies for 'make safe' repairs

Builds model in Google Cloud.
Eleanor Dickinson Aug 18 2025 6:30AM Cloud
Apple expands self-repair support to MacBooks

Apple expands self-repair support to MacBooks

Months after launching the service for iPhones.
Staff Writer Aug 23 2022 11:15AM Hardware
IAG pushes AI to predict costly car repairs

IAG pushes AI to predict costly car repairs

Insurer uses natural language processing to determine 'total losses'.
Ry Crozier Nov 17 2020 1:30PM Financial Services
Apple expands independent repair shop program to Europe, Canada

Apple expands independent repair shop program to Europe, Canada

Supplies repair parts, tools and manuals for iPhones.
Stephen Nellis Jul 9 2020 6:27AM Hardware
Apple to supply parts to independent repair shops for first time

Apple to supply parts to independent repair shops for first time

In major policy backflip.
Stephen Nellis Aug 30 2019 6:32AM Hardware
Apple expands keyboard repairs to newer models of MacBook

Apple expands keyboard repairs to newer models of MacBook

MacBook Air now included in repair program.
Staff Writers May 22 2019 12:43PM Hardware
Optus offers to install and repair NBN services itself

Optus offers to install and repair NBN services itself

As wait times to get connected blow out.
Ry Crozier Apr 8 2019 11:33PM Telco/ISP
Big W staffer gave out confidential data with printer repair

Big W staffer gave out confidential data with printer repair

Accidentally handed to customer in bundle of test prints.
Ry Crozier Dec 18 2018 11:50AM Security
Apple to fix some MacBook keyboards for free

Apple to fix some MacBook keyboards for free

Finally admits issues.
Ry Crozier Jun 24 2018 1:23PM Hardware
Telstra fibre cut blamed on lightning strike

Telstra fibre cut blamed on lightning strike

Causes Triple 0 issues.
Ry Crozier May 4 2018 7:57AM Telco/ISP
BMW turns to data to solve owners' car troubles

BMW turns to data to solve owners' car troubles

Algorithms trained to recognise defects.
Ry Crozier Nov 14 2017 11:20AM Software
Fresh fault found on SEA-ME-WE3 subsea cable

Fresh fault found on SEA-ME-WE3 subsea cable

Internet link from Perth into Asia remains 'down'.
Ry Crozier Sep 28 2017 11:45AM Telco/ISP
Apple to make iPhone screen fixes easier

Apple to make iPhone screen fixes easier

Will give proprietary machines to authorised resellers.
Stephen Nellis Jun 8 2017 9:27AM Hardware
Garbage truck takes down copper cable in FTTN area

Garbage truck takes down copper cable in FTTN area

But only NBN users are reconnected quickly.
Ry Crozier Apr 21 2017 12:00PM Telco/ISP
Ballarat blasts NBN Co over claimed $13m repair bill

Ballarat blasts NBN Co over claimed $13m repair bill

Local area left worse for wear after contractors move through.
Ry Crozier Apr 20 2017 10:59AM Telco/ISP
Telstra to expand field tech workforce by 1000

Telstra to expand field tech workforce by 1000

Admits installation and repair experience 'could be improved'.
Staff Writers Sep 23 2016 11:53AM Telco/ISP
Basslink defers cable service date again

Basslink defers cable service date again

Bad weather hampers repair efforts.
Allie Coyne May 24 2016 10:05AM Telco/ISP
Service Stream nabs $180m Telstra network repair works

Service Stream nabs $180m Telstra network repair works

Preparation of pit-and-pipe for an NBN world.
Ry Crozier Dec 3 2012 4:53PM Telco/ISP
Botched repair likely cause of REX's smoking iPhone

Botched repair likely cause of REX's smoking iPhone

X-ray, teardown finds big problems with device.
Ry Crozier May 4 2012 1:51PM Hardware
Android phone repair cost telcos billions

Android phone repair cost telcos billions

Buy cheap, repair more.
a Staff Writer Nov 4 2011 12:50PM Telco/ISP

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