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Home
personalisation
personalisation
Opinion: The eternal value of human contact in business
AI cannot do everything.
Nick Abrahams
Oct 16 2023 9:42AM
Emerging Tech
Meta told to reassess legal basis for EU personalised ads
After massive fine.
Padraic Halpin
Jan 5 2023 10:39AM
Software
How Norths Collective personalises their customer’s journey
Personalisation through email.
Athina Mallis
May 6 2022 10:27AM
Marketing
Personalisation strategies need to be built from the ground up
Personalisation is in two categories.
Athina Mallis
May 5 2022 11:29AM
Marketing
For ANZ personalisation is centred on the customer need
How ANZ personalises customer experiences.
Athina Mallis
May 4 2022 12:21PM
Finance
COVER STORY: Why Personalisation failed, and how it is now evolving
Customers and marketers wanted different outcomes.
Athina Mallis
May 3 2022 7:24AM
Marketing
Incumbent banks failing on personalisation and analytics: Capgemini
Customers moving to fintechs for seamless experience.
Velvet-Belle Templeman
May 2 2022 7:00AM
Finance
Queensland University of Technology invests in digital agility
Co-designs digital engagement platform with Salesforce.
Velvet-Belle Templeman
Apr 21 2022 2:18PM
Marketing
Case Study: From blast and spray to personalised customer engagement at Forty Winks
Little value in data before investing in an omnichannel solution
Velvet-Belle Templeman
Apr 19 2022 7:00AM
Marketing
Personalisation needs to be seamless: Salesforce VP
Jo Gaines, Area VP retail and consumer goods at Salesforce.
Athina Mallis
Apr 7 2022 3:38PM
Finance
Analysis: Personalisation was a myth says Adobe APAC president, but not anymore
First-party data has changed personalisation.
Andrew Birmingham
,
Athina Mallis
Mar 24 2022 9:50AM
Finance
Partnership building key to implementing first-party data: Carsales GM
Stephen Kyefulumya, GM at Carsales spoke at the Adobe Summit.
Athina Mallis
Mar 21 2022 2:50PM
Finance
Consumers reward brands for strong personalisation, says Coles exec
80 percent of customers expect personalisation.
Andrew Birmingham
Mar 17 2022 5:35PM
Marketing
Can personalisation impact digital commerce performance?
Delivering a connected journey.
Alex De Fursac Gash
Feb 28 2022 10:36AM
Marketing
Promoted Content
Why it's more important than ever to ditch outdated CMSs
Outdated technology stacks are compromising modern customer experiences.
Staff Writer
Feb 23 2022 11:54AM
Promoted Content
Q: The trick to effective personalisation? A: Don’t do personalisation
Over-personalisation perceived as "creepy".
Alex De Fursac Gash
Oct 19 2021 12:19PM
Marketing
Navitas targets personalisation in its university pathways program
Podcast: Builds on tech stack.
Ry Crozier
Aug 30 2021 6:46AM
Cloud
Medibank to use digital foundations to stand up more health pilots, programs
Brings focus to accessibility and personalisation.
Ry Crozier
Aug 25 2021 11:03AM
Strategy
Endeavour Group builds an AI-powered personalisation engine
As Woolies' drinks breakaway chases customer experience and revenue uplift.
Ry Crozier
May 27 2021 10:30AM
Cloud
Virgin Australia is spooling up analytics engines for air travel takeoff
Sets up COE, backed by three year platforms deal.
Ry Crozier
May 26 2021 6:55AM
Strategy
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