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How federal government services are being reshaped by COVID-19

How federal government services are being reshaped by COVID-19

The pandemic has fundamentally shifted the priorities for federal government digital transformation.
Ry Crozier Jun 15 2020 4:54PM Digital Nation
NBN Co is testing an online appointment rescheduling tool

NBN Co is testing an online appointment rescheduling tool

For new connections and trouble tickets.
Ry Crozier Jun 15 2020 6:56AM Telco/ISP
NBN Co rezones 42,000 premises from wireless to satellite, fixed-line

NBN Co rezones 42,000 premises from wireless to satellite, fixed-line

After being unable to get permission for new towers.
Ry Crozier Jun 4 2020 1:31PM Telco/ISP
NBN Co must pay TPG, Canberra VDSL2 users for disconnection notice bungle

NBN Co must pay TPG, Canberra VDSL2 users for disconnection notice bungle

Mistakenly told users to switch to NBN.
Ry Crozier Jun 2 2020 4:19PM Telco/ISP
Aussie Broadband signs 2300 users to cheaper gigabit NBN plans

Aussie Broadband signs 2300 users to cheaper gigabit NBN plans

First indication of demand for new affordable high-speed tier.
Ry Crozier Jun 2 2020 11:23AM Telco/ISP
NBN Co limits gigabit services to just 7 percent of HFC footprint

NBN Co limits gigabit services to just 7 percent of HFC footprint

Similarly constrains access to 250 Mbps tier.
Ry Crozier May 29 2020 1:07AM Telco/ISP
Aussie Broadband to let business customers self-serve NBN, value-adds

Aussie Broadband to let business customers self-serve NBN, value-adds

Unveils Carbon 'elastic interconnect' platform.
Ry Crozier May 28 2020 1:00PM Telco/ISP
NBN Co quotes at least 1200 customers on a switch to full fibre

NBN Co quotes at least 1200 customers on a switch to full fibre

Does not reveal acceptance rate.
Ry Crozier May 27 2020 11:41PM Telco/ISP
Aussie Broadband's 250 Mbps NBN sign-up spurt continues

Aussie Broadband's 250 Mbps NBN sign-up spurt continues

Also adds sharp rise in gigabit business connections to its books.
Ry Crozier May 26 2020 10:16PM Telco/ISP
NBN Co faces fresh pressure not to fully unwind free bandwidth boost

NBN Co faces fresh pressure not to fully unwind free bandwidth boost

As its own research shows ongoing need.
Ry Crozier May 26 2020 12:28PM Telco/ISP
Aussie Broadband to offer 'best effort' gigabit NBN plans for $149

Aussie Broadband to offer 'best effort' gigabit NBN plans for $149

Still unsure what peak speeds are achievable.
Ry Crozier May 26 2020 12:00PM Telco/ISP
Telstra CEO wants NBN upgrade paths reflected in govt policy

Telstra CEO wants NBN upgrade paths reflected in govt policy

Calls for telcos to be unshackled from past policy and decisions.
Ry Crozier May 25 2020 11:24AM Telco/ISP
ACCC questions consumer need for higher-priced 100Mbps NBN services

ACCC questions consumer need for higher-priced 100Mbps NBN services

Because 50Mbps is enough for streaming.
Ry Crozier May 21 2020 12:52PM Telco/ISP
Broadband tax start date delayed to January 2021

Broadband tax start date delayed to January 2021

As laws finally pass parliament.
Justin Hendry May 14 2020 5:00PM Telco/ISP
NBN Co sources $6.1 billion from banks

NBN Co sources $6.1 billion from banks

Bolsters working capital, upgrades possible.
Ry Crozier May 12 2020 7:45AM Financial Services
NBN Co must hand over more data on 'impaired' fixed-line services

NBN Co must hand over more data on 'impaired' fixed-line services

In its customer base.
Ry Crozier May 5 2020 12:00PM Telco/ISP
Govt says 2GB to 20GB a month 'enough to participate in digital economy'

Govt says 2GB to 20GB a month 'enough to participate in digital economy'

But won’t work for multi-person households.
Ry Crozier May 1 2020 12:30PM Telco/ISP
NBN Co extends temporary bandwidth and quota boosts to July

NBN Co extends temporary bandwidth and quota boosts to July

Extra two months as service demands remain high.
Ry Crozier Apr 30 2020 1:52PM Telco/ISP
NBN Co gets wishlist to compete for new housing estate work

NBN Co gets wishlist to compete for new housing estate work

Price flexibility while other rules relaxed.
Ry Crozier Apr 27 2020 11:39AM Telco/ISP
NBN Co expects to pick up broadband tab of 300,000 businesses

NBN Co expects to pick up broadband tab of 300,000 businesses

Reveals relief not capped at $50m.
Ry Crozier Apr 22 2020 6:59AM Telco/ISP

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