AI is transforming how organisations operate, make decisions and deliver services, but traditional IT governance was not designed for the risks and complexity it introduces. This white paper provides a practical approach to strengthening AI governance, helping organisations balance innovation with accountability, responsible use and effective risk management.
Key takeaways:
- Understand why existing IT governance may not adequately address AI-specific risks.
- Explore four key areas of AI governance covering risk, ethics, data and regulatory compliance.
- Use the ITIL 6C model to identify AI capabilities and assess their associated risks.
- Learn a four-step approach to assessing, adapting and continually improving AI governance.
- See how effective governance can support responsible innovation, trust and long-term AI adoption.
