dhs

DHS attempts most ambitious Microsoft digital assistant build yet

DHS attempts most ambitious Microsoft digital assistant build yet

Lends a helping hand to agencies.
Justin Hendry Mar 29 2019 12:00PM Software
Human Services preps ERP system for multi-agency use

Human Services preps ERP system for multi-agency use

Plans to bolt-on additional functionality.
Justin Hendry Mar 28 2019 12:49PM Strategy
DHS prepares to set new SAP-based payments platform live

DHS prepares to set new SAP-based payments platform live

Uses white label model for reuse across government.
Justin Hendry Mar 26 2019 7:15AM Strategy
Human Services finally completes plan for free Centrelink wi-fi after 10 years

Human Services finally completes plan for free Centrelink wi-fi after 10 years

But forget playing Candy Crush.
Justin Hendry Mar 21 2019 6:55AM Networking
Centrelink wants new software to learn why it annoys customers

Centrelink wants new software to learn why it annoys customers

System to collect, track feedback.
Justin Hendry Mar 11 2019 12:30PM Strategy
Centrelink deploys NPP for real time emergency payments

Centrelink deploys NPP for real time emergency payments

System speeds Townsville floods relief effort.
Julian Bajkowski Mar 5 2019 6:37AM Financial Services
Human Services software to probe what its 30,000 staff really think

Human Services software to probe what its 30,000 staff really think

New innovation platform sought for ideation.
Justin Hendry Jan 24 2019 2:27PM Strategy
Lessons from government's biggest tech turkeys of 2018

Lessons from government's biggest tech turkeys of 2018

And what's on the block for 2019.
Justin Hendry , Julian Bajkowski Jan 17 2019 7:09AM Software
Veterans' Affairs appoints DHS CTO to lead transformation

Veterans' Affairs appoints DHS CTO to lead transformation

Creates new role.
Justin Hendry Jan 14 2019 7:45AM Strategy
NDIS IT systems hobbling scheme, inquiry finds

NDIS IT systems hobbling scheme, inquiry finds

Missed opportunity to reduce administrative burden, costs.
Justin Hendry Dec 21 2018 4:34PM Strategy
NDIS' great bot hope Nadia takes more time off for stress leave

NDIS' great bot hope Nadia takes more time off for stress leave

Virtual assistant remains postponed.
Justin Hendry Dec 10 2018 6:50AM Strategy
No artificial machines at Human Services as it launches "augmented intelligence"

No artificial machines at Human Services as it launches "augmented intelligence"

Language shift to dilute perception of bot based redundancies.
Justin Hendry Nov 28 2018 6:53AM Strategy
DTA told to enshrine digital identity system in law

DTA told to enshrine digital identity system in law

Metadata retention also needs addressing.
Justin Hendry Nov 14 2018 11:40AM Strategy
DHS brings digital assistance to myGov

DHS brings digital assistance to myGov

'Charles' in charge of new accounts and service linkages.
Justin Hendry Nov 9 2018 10:27AM Strategy
Mega vendors tie-up $100m Centrelink WPIT work

Mega vendors tie-up $100m Centrelink WPIT work

Systems integrators picked for next tranches.
Justin Hendry Nov 1 2018 5:00AM Strategy
Human Services finally finds its new CIO

Human Services finally finds its new CIO

ANZ executive signs onto welfare agency.
Ry Crozier Oct 31 2018 4:50PM Strategy
Govt begins myGovID digital identity trial

Govt begins myGovID digital identity trial

iPhone only initially.
Justin Hendry Oct 31 2018 3:41PM Strategy
Don't bother with blockchain: databases or email may be better

Don't bother with blockchain: databases or email may be better

National Institute of Standards report says it isn't magic and isn't immutable either.
Juha Saarinen Oct 11 2018 12:51PM Software
DTA to rethink myGov

DTA to rethink myGov

Future platform will be designed around 'life events'.
Justin Hendry Oct 3 2018 6:47AM Strategy
NDIS' Microsoft connectivity issue lasted six months, not one

NDIS' Microsoft connectivity issue lasted six months, not one

'Defective' Microsoft code ditched for Cisco solution.
Justin Hendry Sep 27 2018 6:30AM Networking

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