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DHS attempts most ambitious Microsoft digital assistant build yet
Lends a helping hand to agencies.
Justin Hendry
Mar 29 2019 12:00PM
Software
Human Services preps ERP system for multi-agency use
Plans to bolt-on additional functionality.
Justin Hendry
Mar 28 2019 12:49PM
Strategy
DHS prepares to set new SAP-based payments platform live
Uses white label model for reuse across government.
Justin Hendry
Mar 26 2019 7:15AM
Strategy
Human Services finally completes plan for free Centrelink wi-fi after 10 years
But forget playing Candy Crush.
Justin Hendry
Mar 21 2019 6:55AM
Networking
Centrelink wants new software to learn why it annoys customers
System to collect, track feedback.
Justin Hendry
Mar 11 2019 12:30PM
Strategy
Centrelink deploys NPP for real time emergency payments
System speeds Townsville floods relief effort.
Julian Bajkowski
Mar 5 2019 6:37AM
Financial Services
Human Services software to probe what its 30,000 staff really think
New innovation platform sought for ideation.
Justin Hendry
Jan 24 2019 2:27PM
Strategy
Lessons from government's biggest tech turkeys of 2018
And what's on the block for 2019.
Justin Hendry
,
Julian Bajkowski
Jan 17 2019 7:09AM
Software
Veterans' Affairs appoints DHS CTO to lead transformation
Creates new role.
Justin Hendry
Jan 14 2019 7:45AM
Strategy
NDIS IT systems hobbling scheme, inquiry finds
Missed opportunity to reduce administrative burden, costs.
Justin Hendry
Dec 21 2018 4:34PM
Strategy
NDIS' great bot hope Nadia takes more time off for stress leave
Virtual assistant remains postponed.
Justin Hendry
Dec 10 2018 6:50AM
Strategy
No artificial machines at Human Services as it launches "augmented intelligence"
Language shift to dilute perception of bot based redundancies.
Justin Hendry
Nov 28 2018 6:53AM
Strategy
DTA told to enshrine digital identity system in law
Metadata retention also needs addressing.
Justin Hendry
Nov 14 2018 11:40AM
Strategy
DHS brings digital assistance to myGov
'Charles' in charge of new accounts and service linkages.
Justin Hendry
Nov 9 2018 10:27AM
Strategy
Mega vendors tie-up $100m Centrelink WPIT work
Systems integrators picked for next tranches.
Justin Hendry
Nov 1 2018 5:00AM
Strategy
Human Services finally finds its new CIO
ANZ executive signs onto welfare agency.
Ry Crozier
Oct 31 2018 4:50PM
Strategy
Govt begins myGovID digital identity trial
iPhone only initially.
Justin Hendry
Oct 31 2018 3:41PM
Strategy
Don't bother with blockchain: databases or email may be better
National Institute of Standards report says it isn't magic and isn't immutable either.
Juha Saarinen
Oct 11 2018 12:51PM
Software
DTA to rethink myGov
Future platform will be designed around 'life events'.
Justin Hendry
Oct 3 2018 6:47AM
Strategy
NDIS' Microsoft connectivity issue lasted six months, not one
'Defective' Microsoft code ditched for Cisco solution.
Justin Hendry
Sep 27 2018 6:30AM
Networking
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