Strategy

Twitter no solution for customer service

Twitter no solution for customer service

Social media akin to airing dirty laundry in public.
Joshua Gliddon Feb 22 2013 7:29AM Strategy
CBA chief says bank's tech lead will drive market share gains

CBA chief says bank's tech lead will drive market share gains

Expects real-time capability to drive customer preference.
Charis Palmer Feb 19 2013 10:51AM Strategy
Analysis: Cutting the R&D tax incentive is no Robin Hood gesture

Analysis: Cutting the R&D tax incentive is no Robin Hood gesture

Policy lacks understanding of why companies do R&D.
Charis Palmer Feb 19 2013 10:20AM Financial Services
Australia stymied by archaic IT operations

Australia stymied by archaic IT operations

Glenn Gore calls for IT shops to embrace NoOps.
Brett Winterford Feb 19 2013 7:40AM Strategy
Feds reveal SME 'shortfall' in $20m-plus IT deals

Feds reveal SME 'shortfall' in $20m-plus IT deals

Prime contractors to blame.
John Hilvert Feb 19 2013 7:32AM Financial Services
Queensland appoints new IT Minister

Queensland appoints new IT Minister

Tasked with overseeing QLD’s $1.5bn IT budget.
Joshua Gliddon Feb 18 2013 2:10PM Strategy
Govt cuts big business R&D incentive to help fund startups

Govt cuts big business R&D incentive to help fund startups

Money to be redirected to encourage small business, angel investors.
Charis Palmer Feb 18 2013 2:03PM Strategy
More delays for Queensland's IT vision

More delays for Queensland's IT vision

Will Bates' resignation further stall the release of the State's IT audit?
Brett Winterford Feb 18 2013 6:40AM Financial Services
NSW agency ditches Apples for Acer

NSW agency ditches Apples for Acer

Comprehensive POS refresh underway at Roads and Maritime.
Joshua Gliddon Feb 15 2013 10:01AM Strategy
Vic Govt drives open data, social media in ICT strategy

Vic Govt drives open data, social media in ICT strategy

Promises governance, accountability and direction.
Juha Saarinen Feb 13 2013 7:24AM Strategy
Tech patent landscape rocky for oil & gas companies

Tech patent landscape rocky for oil & gas companies

Australian operators warned.
Joshua Gliddon Feb 12 2013 1:12PM Strategy
Parliament to have one stop IT shop by end of year

Parliament to have one stop IT shop by end of year

Lync issues, alleged computer misuse addressed.
John Hilvert Feb 12 2013 7:00AM Strategy
Western Australia seeks sporting CIO

Western Australia seeks sporting CIO

Department set for tech transformation.
Joshua Gliddon Feb 11 2013 7:05AM Strategy
NAB gets personal after two year delay

NAB gets personal after two year delay

Chooses Sandstone over Oracle for personal financial management.
Charis Palmer Feb 8 2013 7:00AM Strategy
CIOs emerge as digital navigators

CIOs emerge as digital navigators

From stealth to strategy.
Ry Crozier Feb 7 2013 7:00AM Strategy
Law firm's tech project wins Westpac business

Law firm's tech project wins Westpac business

Sparke Helmore Lawyers uses IT to win new accounts.
Liz Tay Feb 6 2013 1:54PM Strategy
Google wins High Court case against ACCC

Google wins High Court case against ACCC

Ends long-standing battle over misleading advertising.
John Hilvert Feb 6 2013 10:31AM Strategy
Navigating Westpac's IT sea change

Navigating Westpac's IT sea change

Westpac CIO Clive Whincup sees IT as the bedrock of business strategy.
Joshua Gliddon Feb 6 2013 7:12AM Strategy
NSW Govt goes to market for cloud suppliers

NSW Govt goes to market for cloud suppliers

To trial email, ERP, infrastructure and desktop as a service.
Liz Tay Feb 5 2013 2:55PM Strategy
Aussie firms embrace the deskless office

Aussie firms embrace the deskless office

Activity-Based Working: hipster style or hearty substance?
Trevor Clarke Feb 4 2013 4:28PM Strategy

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