Eleanor Dickinson

Associate Editor
Eleanor Dickinson has a more than a decade of journalism experience spanning news and business in the UK, the Middle East and Asia Pacific.

Before joining iTnews, she spent almost six years covering the IT channel for ARN in Sydney.

Recent articles by Eleanor Dickinson

ANZ 'redefines' institutional data service with Gemini AI

ANZ 'redefines' institutional data service with Gemini AI

Pilot to launch in September.
Eleanor Dickinson Aug 8 2025 6:23AM Software
OVIC sets limits on GenAI tool use in external meetings

OVIC sets limits on GenAI tool use in external meetings

Applies to tools that record, transcribe or summarise meetings.
Eleanor Dickinson Aug 7 2025 6:40AM Emerging Tech
Health expands cloud footprint with $32m Azure deal

Health expands cloud footprint with $32m Azure deal

Signed via the government's Microsoft volume sourcing arrangement.
Eleanor Dickinson Aug 7 2025 6:20AM Cloud
NSW greenlights central database for compromised IDs

NSW greenlights central database for compromised IDs

Identity Protection and Recovery Bill passes NSW parliament.
Eleanor Dickinson Aug 6 2025 12:31PM Security
Bendigo Bank acting CIO announces departure

Bendigo Bank acting CIO announces departure

Had held the role since last August.
Eleanor Dickinson Aug 5 2025 11:42AM Training & Development
David Jones leans on Snowflake for de-merger modernisation

David Jones leans on Snowflake for de-merger modernisation

Underpins retail analytics and future tech uplift.
Eleanor Dickinson Aug 5 2025 6:52AM Cloud
Accenture picks up $51.7m deal for My Health Record transition

Accenture picks up $51.7m deal for My Health Record transition

Contracted until June 2026.
Eleanor Dickinson Aug 4 2025 6:35AM Software
How change management helped NT Police rescue delayed SerPro launch

How change management helped NT Police rescue delayed SerPro launch

Podcast: Focuses on frontline usability.
Eleanor Dickinson Aug 4 2025 6:30AM Strategy
Department of Education eyes 10-year tech uplift to tackle legacy risks

Department of Education eyes 10-year tech uplift to tackle legacy risks

Current environment poses “operational risk”
Eleanor Dickinson Aug 1 2025 11:35AM Strategy
David Jones seeks '360-degree' customer view from unified data

David Jones seeks '360-degree' customer view from unified data

Focuses on personalised customer communications.
Eleanor Dickinson Aug 1 2025 6:41AM Marketing
Veterans' Affairs tests using AI to tackle 82,645 unprocessed claims

Veterans' Affairs tests using AI to tackle 82,645 unprocessed claims

Uses recently launched GovAI hosting environment.
Eleanor Dickinson Aug 1 2025 6:40AM Cloud
ADHA puts My Health Record, API Gateway support out to tender

ADHA puts My Health Record, API Gateway support out to tender

Comes amid wider transformation push.
Eleanor Dickinson Jul 31 2025 6:27AM Software
Optus brings GenAI into frontline ops

Optus brings GenAI into frontline ops

Co-develops virtual agent with Google Cloud.
Eleanor Dickinson Jul 30 2025 4:30PM Telco/ISP
Union calls for 'mandatory' employee consultations on AI programs

Union calls for 'mandatory' employee consultations on AI programs

Backs creation of new regulatory authority for AI.
Eleanor Dickinson Jul 30 2025 6:51AM Emerging Tech
SA gov establishes 'Office for AI'

SA gov establishes 'Office for AI'

Following $28m budget pledge.
Eleanor Dickinson Jul 28 2025 3:42PM Software
Orica scales GenAI capabilities with Now Assist

Orica scales GenAI capabilities with Now Assist

Has activated five agentic AI use cases.
Eleanor Dickinson Jul 28 2025 7:01AM Software
ACT’s $30m HR system upgrade under scrutiny amid high staff turnover

ACT’s $30m HR system upgrade under scrutiny amid high staff turnover

Over 10 percent of workforce left within their first six months.
Eleanor Dickinson Jul 25 2025 6:30AM Software
Home Affairs signs $25m biometrics renewal with Unisys

Home Affairs signs $25m biometrics renewal with Unisys

Follows expiry of original deal last month.
Eleanor Dickinson Jul 24 2025 6:26AM Hardware
Qld Police set to run an IT systems review

Qld Police set to run an IT systems review

Follows commissioner's report into police workforce.
Eleanor Dickinson Jul 24 2025 6:15AM Strategy
NDIA embarks on architectural overhaul of scheme systems

NDIA embarks on architectural overhaul of scheme systems

Eyes modular and component-based service model.
Eleanor Dickinson Jul 23 2025 11:22AM Software

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