Eleanor Dickinson

Associate Editor
Eleanor Dickinson has a more than a decade of journalism experience spanning news and business in the UK, the Middle East and Asia Pacific.

Before joining iTnews, she spent almost six years covering the IT channel for ARN in Sydney.

Recent articles by Eleanor Dickinson

Woolworths cuts Big W loose from shared technology stack

Woolworths cuts Big W loose from shared technology stack

Follows the department chain's $35 million loss.
Eleanor Dickinson Aug 27 2025 3:42PM Hardware
Home Affairs adds SecOps to new cyber risk overhaul

Home Affairs adds SecOps to new cyber risk overhaul

System risk profiles create "red flags" for SecOps teams to act on.
Eleanor Dickinson Aug 27 2025 6:53AM Security
Telstra Health to lead My Health Record data architecture overhaul

Telstra Health to lead My Health Record data architecture overhaul

Will focus on health system interoperability.
Eleanor Dickinson Aug 25 2025 2:38PM Software
ANZ eyes 'compound' gains from GenAI

ANZ eyes 'compound' gains from GenAI

Follows adoption of ServiceNow’s Now Assist.
Eleanor Dickinson Aug 25 2025 6:51AM Financial Services
Defence's ERP bill with IBM hits $575m

Defence's ERP bill with IBM hits $575m

After new consultancy deal.
Eleanor Dickinson Aug 25 2025 6:49AM Cloud
Serco connects dispersed workforce through ServiceNow-backed platform

Serco connects dispersed workforce through ServiceNow-backed platform

Three-quarters of contractors deployed to different sites.
Eleanor Dickinson Aug 21 2025 1:40PM HR
Parliamentary Services CIO announces exit

Parliamentary Services CIO announces exit

Has been on leave since March.
Eleanor Dickinson Aug 21 2025 6:35AM Strategy
Finance to save $17m by 2029 through IT insourcing

Finance to save $17m by 2029 through IT insourcing

Central Budget Management System under particular scrutiny.
Eleanor Dickinson Aug 20 2025 6:32AM Strategy
Jobs at risk as 'significant' restructure hits ANZ tech teams

Jobs at risk as 'significant' restructure hits ANZ tech teams

Union starts urgent consultations.
Eleanor Dickinson Aug 19 2025 12:33PM Financial Services
DFAT renews Datacom contact centre deal for $176m

DFAT renews Datacom contact centre deal for $176m

Will handle passport telephony and processing until 2030.
Eleanor Dickinson Aug 18 2025 6:35AM Telco/ISP
Strandbags looks for ‘nice clean base’ in backend overhaul

Strandbags looks for ‘nice clean base’ in backend overhaul

Podcast: With Strandbags group chief technology officer John Khoury
Eleanor Dickinson Aug 18 2025 6:30AM Software
IAG uses GenAI to decide whether to send tradies for 'make safe' repairs

IAG uses GenAI to decide whether to send tradies for 'make safe' repairs

Builds model in Google Cloud.
Eleanor Dickinson Aug 18 2025 6:30AM Cloud
ATO considers AI coding assistance for 800 core developers

ATO considers AI coding assistance for 800 core developers

Will allow developers to “focus on higher value work”.
Eleanor Dickinson Aug 15 2025 6:15AM Software
Transurban apologises after ACT drivers wrongly billed for Sydney tolls

Transurban apologises after ACT drivers wrongly billed for Sydney tolls

Duplicated number plates misidentified by ANPR system.
Eleanor Dickinson Aug 13 2025 6:16AM Software
ATO trials multimodal AI models for auditing work-related expenses

ATO trials multimodal AI models for auditing work-related expenses

Continues push to "industrialise" AI by 2030.
Eleanor Dickinson Aug 12 2025 6:50AM Strategy
Geoscience Australia shakes up IT support with $16.6m Leidos deal

Geoscience Australia shakes up IT support with $16.6m Leidos deal

Appointed ahead of incumbent's expiry.
Eleanor Dickinson Aug 11 2025 6:21AM Strategy
NSW Education taps Infosys for SAP upgrade

NSW Education taps Infosys for SAP upgrade

Under $13.6 million deal.
Eleanor Dickinson Aug 8 2025 6:30AM Software
WA Health tech leadership sees changing of the guard

WA Health tech leadership sees changing of the guard

Seeks new chief digital officer.
Eleanor Dickinson Aug 8 2025 6:25AM Strategy
ANZ 'redefines' institutional data service with Gemini AI

ANZ 'redefines' institutional data service with Gemini AI

Pilot to launch in September.
Eleanor Dickinson Aug 8 2025 6:23AM Software
OVIC sets limits on GenAI tool use in external meetings

OVIC sets limits on GenAI tool use in external meetings

Applies to tools that record, transcribe or summarise meetings.
Eleanor Dickinson Aug 7 2025 6:40AM Emerging Tech

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