Software

Why SA made its single govt website more like taste.com.au

Why SA made its single govt website more like taste.com.au

Completes biggest overhaul of 10-year-old portal yet.
Justin Hendry Nov 25 2019 7:11AM Strategy
Britain's TSB hit again by IT failure, delaying customer wages

Britain's TSB hit again by IT failure, delaying customer wages

Customers woke up to find vital payments had not reached their accounts.
Staff Writer Nov 25 2019 6:43AM Financial Services
NBN Co helps staff solve awkward questions at social events

NBN Co helps staff solve awkward questions at social events

Find answers, lodge support tickets on the spot.
Ry Crozier Nov 22 2019 1:10PM Cloud
UNSW trials app-based dementia test

UNSW trials app-based dementia test

Automating early detection.
Matt Johnston Nov 22 2019 1:08PM Software
NSW Health avoids budget disaster on new rostering system

NSW Health avoids budget disaster on new rostering system

But decade-long HealthRoster project still four years late.
Justin Hendry Nov 22 2019 12:40PM Strategy
Microsoft granted licence to export 'mass-market' software to Huawei

Microsoft granted licence to export 'mass-market' software to Huawei

Commerce department lifts export ban.
Stephen Nellis and Alexandra Alper Nov 22 2019 12:29PM Strategy
CBA now paying some customers to use Apple Pay

CBA now paying some customers to use Apple Pay

As rivals spruik cashback for transit taps.
Julian Bajkowski Nov 22 2019 7:00AM Financial Services
Canada agency says has enough info to evaluate Alphabet 'smart city' plan for Toronto

Canada agency says has enough info to evaluate Alphabet 'smart city' plan for Toronto

Due to be wrapped up by March 2020.
Moira Warburton Nov 21 2019 12:59PM Hardware
Kayo Sports hopes to make its support bot a "mind reader"

Kayo Sports hopes to make its support bot a "mind reader"

Aussie streaming service to use data to guess why customers are getting in contact.
Ry Crozier Nov 21 2019 7:10AM Cloud
Westpac’s hopeless monitoring software festered for a decade

Westpac’s hopeless monitoring software festered for a decade

Hartzer delivers mother of all apologies, but sits tight.
Julian Bajkowski Nov 21 2019 7:09AM Financial Services
Google Cloud gets new ANZ boss from Salesforce

Google Cloud gets new ANZ boss from Salesforce

Mark Innes jumps from his Salesforce 'sabbatical' to replace 'stepping down' Colin Timm.
Simon Sharwood Nov 21 2019 7:05AM Cloud
NBN Co looks to retain customers and grow their "lifetime value"

NBN Co looks to retain customers and grow their "lifetime value"

Establishes a presence across seven Salesforce clouds.
Ry Crozier Nov 21 2019 7:04AM Cloud
High-tech Japan uses AI in song to welcome pope

High-tech Japan uses AI in song to welcome pope

"I thought I should give everything I had to the song."
Hideto Sakai and Akira Tomoshige Nov 21 2019 6:46AM Labs
Satya Nadella sees dev people everywhere

Satya Nadella sees dev people everywhere

And LinkedIn could steal yours.
Julian Bajkowski Nov 20 2019 11:07PM Cloud
Microsoft 365 outage strikes Nadella's Aussie visit

Microsoft 365 outage strikes Nadella's Aussie visit

CEO visits and cloud falls over. Twice.
Simon Sharwood Nov 20 2019 1:56PM Cloud
Westpac busted 23m times over epic money tracking system failure

Westpac busted 23m times over epic money tracking system failure

AUSTRAC pounces on years of systemic dysfunction across $11bn.
Julian Bajkowski Nov 20 2019 1:14PM Financial Services
NDIS digital marketplace launch finally set after years of delay

NDIS digital marketplace launch finally set after years of delay

NDIA working towards early 2020 timeframe.
Justin Hendry Nov 20 2019 6:55AM Strategy
Salesforce to use Amazon AI to improve call centre services

Salesforce to use Amazon AI to improve call centre services

To turn speech to text, translate and detect sentiment.
Staff Writer Nov 20 2019 6:44AM Cloud
Microsoft Teams surpasses 20 million daily active users, rival Slack slips

Microsoft Teams surpasses 20 million daily active users, rival Slack slips

Up from 13 million users in July.
Staff Writer Nov 20 2019 6:34AM Cloud
NSW Health bloods in Azure for real-time pathology

NSW Health bloods in Azure for real-time pathology

Results sent straight to secure health cloud for analysis.
Julian Bajkowski Nov 20 2019 6:00AM Cloud

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