Software

ANZ breaks down Agile transformation of its contact centre

ANZ breaks down Agile transformation of its contact centre

With an automated test regime to keep CX together.
Ry Crozier Aug 12 2020 6:53AM Financial Services
Mozilla to cut 250 staff worldwide, including in A/NZ

Mozilla to cut 250 staff worldwide, including in A/NZ

Unveils large-scale restructure.
Ry Crozier Aug 12 2020 6:24AM Software
Facebook places curbs on ads by US news publishers with political ties

Facebook places curbs on ads by US news publishers with political ties

As US gears up for presidential election in November.
Staff Writer Aug 12 2020 5:52AM Software
Coles to permanently axe print catalogues in digital move

Coles to permanently axe print catalogues in digital move

New personalised channel integrated with online shopping.
Ry Crozier Aug 11 2020 9:34AM Software
Centrelink's new payments engine enters build phase

Centrelink's new payments engine enters build phase

Infosys completes proof of design, picks up $143m contract.
Justin Hendry Aug 11 2020 6:58AM Strategy
ACCC sides with banks in screen scraping warning war

ACCC sides with banks in screen scraping warning war

Says warnings aren’t anti-competitive, despite fintech claims.
Justin Hendry Aug 10 2020 5:15PM Financial Services
Transport for NSW dives deeper into voice assistance with Alexa

Transport for NSW dives deeper into voice assistance with Alexa

Builds a new skill to serve up real-time data.
Justin Hendry Aug 10 2020 1:15PM Strategy
Barclays faces privacy probe over staff spying accusations

Barclays faces privacy probe over staff spying accusations

Sapience software use under the microscope.
Staff Writers Aug 10 2020 1:06PM Financial Services
UTS launches Australian Artificial Intelligence Institute

UTS launches Australian Artificial Intelligence Institute

Touted as nation's largest AI research program.
Matt Johnston Aug 10 2020 6:48AM Software
WA govt puts $8m towards ehealth record system planning

WA govt puts $8m towards ehealth record system planning

As part of coronavirus recovery package.
Justin Hendry Aug 7 2020 6:02PM Strategy
Trump issues orders for US ban on WeChat, TikTok

Trump issues orders for US ban on WeChat, TikTok

Ban comes into effect in 45 days.
Staff Writer Aug 7 2020 1:17PM Security
CSIRO maps 1.7m paddocks using AI

CSIRO maps 1.7m paddocks using AI

Finds paddock boundaries so farmers don't have to.
Justin Hendry Aug 7 2020 1:09PM Software
TikTok to open first European data centre in Ireland

TikTok to open first European data centre in Ireland

Investment to strengthen user data safeguards.
Padraic Halpin Aug 7 2020 6:53AM Software
Twitter labels state media, government officials' accounts

Twitter labels state media, government officials' accounts

Transparency boost to reveal affiliation.
Elizabeth Culliford Aug 7 2020 6:43AM Software
TikTok takes steps to curb misinformation

TikTok takes steps to curb misinformation

Ahead of the US presidential election.
Elizabeth Culliford Aug 6 2020 12:12PM Software
Trump seeks to clear out China from networks worldwide

Trump seeks to clear out China from networks worldwide

'Clean Networks' targets include Huawei, ZTE, Alibaba, Baidu and Tencent.
Juha Saarinen Aug 6 2020 11:25AM Hardware
Service NSW repurposes its app for contact tracing

Service NSW repurposes its app for contact tracing

Trials technology with hospitality venues.
Justin Hendry Aug 6 2020 10:24AM Software
Levandowski gets 18 months in prison for stealing Google files

Levandowski gets 18 months in prison for stealing Google files

Related to self-driving cars.
Paresh Dave Aug 6 2020 6:47AM Security
NAB revises UI on its Salesforce-powered Podium platform

NAB revises UI on its Salesforce-powered Podium platform

Makes changes to help brokers meet new legal requirements.
Ry Crozier Aug 5 2020 12:02PM Cloud
Microsoft's rescue attempt of TikTok endears old company to new generation

Microsoft's rescue attempt of TikTok endears old company to new generation

But downloads of TikTok alternatives are already spiking.
Sheila Dang Aug 5 2020 11:28AM Software

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