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Home
virtual assistant
virtual assistant
NAB launches messaging upgrades
The AI virtual assistant offers greater consumer control.
Kate Weber
Oct 19 2022 11:50AM
Financial Services
Telstra gives staff a HR virtual assistant called Darcy
Under its T22 transformation.
Ry Crozier
Jun 10 2021 6:47AM
Software
Telstra finetunes virtual assistant Codi for 'async messaging' model
Works with IBM Research.
Ry Crozier
Jun 4 2021 7:00AM
Software
UniSA's AI coach independently improves health outcomes
Benchmark Awards 2020 finalist.
Matt Johnston
Feb 5 2020 7:00AM
Projects
Home Affairs deploys [REDACTED], its first digital assistant
Nuance-powered bot for immigration questions dares not speak its name.
Justin Hendry
Jan 31 2020 6:58AM
Strategy
Deakin's Genie assistant tackles 12,000 conversations a day
Uni prepares for commercialisation.
Matt Johnston
Sep 9 2019 1:25PM
Software
Woolies primes Olive AI for call centre action
By handling info requests across four digital entry points.
Ry Crozier
Aug 27 2019 7:17AM
Cloud
HSBC Australia signs Flamingo Ai to build virtual assistant
Following successful PoC.
Matt Johnston
May 24 2019 12:48PM
Financial Services
Smart home tech sexist, sparks security fears for women: study
Fails to deliver on easy living promises.
Matt Johnston
Apr 29 2019 2:17PM
Software
Suncorp customers embrace digital offerings
NPP and open banking next priority.
Matt Johnston
Feb 14 2019 12:07PM
Financial Services
Google claims new heights for Assistant's reach
As Amazon disclosure sparks numbers war.
Staff Writers
Jan 8 2019 3:35PM
Software
NDIS' great bot hope Nadia takes more time off for stress leave
Virtual assistant remains postponed.
Justin Hendry
Dec 10 2018 6:50AM
Strategy
Google's virtual assistant can book appointments
Holds a conversation on a user's behalf.
Paresh Dave and Arjun Panchadar
May 9 2018 10:19AM
Software
The virtual assistant that could help Australians with e-health records
ADHA moves to create bot ahead of opt-out period.
Justin Hendry
Apr 5 2018 6:20AM
Strategy
NAB has a virtual assistant for superannuation queries
Continues adoption of automation.
Matt Johnston
Mar 16 2018 9:25AM
Software
Slow start for Nadia bot as govt pushes trials into next year
Work stopped for months.
Justin Hendry
Oct 27 2017 12:30PM
Strategy
NDIS participants could use the Nadia bot to shop
On upcoming online trading platform.
Justin Hendry
Jul 12 2017 4:16PM
Strategy
No launch date in sight for govt's Nadia virtual assistant
NDIA still unsure of how to use bot.
Allie Coyne
Jun 5 2017 4:33PM
Software
Domino's debuts virtual assistant for ordering
Expansion of DRU.
Allie Coyne
Mar 1 2017 10:06AM
Hardware
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