service

Rating service sues former member over data theft claims

Rating service sues former member over data theft claims

Consumer rating service Angie's List is suing a rival start-up over a data theft claim.
Dan Raywood Jan 19 2009 11:33AM Security
Salesforce taps Web 2.0 for Service Cloud

Salesforce taps Web 2.0 for Service Cloud

Salesforce.com today launched a new customer service offering, which integrates with Facebook, Google and other resources to help contact centre staff better support customers.
Phil Muncaster Jan 16 2009 6:47AM Networking
IBM launches web conferencing service

IBM launches web conferencing service

IBM has tossed a new entry into the hosted conferencing market. The company is launching a new version of the Lotus Sametime Unyte service. The web-based application allows users to set up conferences over the web.
Shaun Nichols Dec 10 2008 3:11PM Hardware
Microsoft opens doors for Vista SP2 beta

Microsoft opens doors for Vista SP2 beta

Microsoft has announced that it is making the latest beta of Vista Service Pack Two (SP2) available to all on Thursday.
Iain Thomson Dec 3 2008 2:49PM Software
Dell weighs into Aussie data centre audit space

Dell weighs into Aussie data centre audit space

Dell has taken the wraps off a new data centre audit services offering in Australia in a move that will pit the vendor against the likes of Eaton and APC.
Ry Crozier Dec 3 2008 12:37PM Hardware
Amazon SimpleDB ready for public use

Amazon SimpleDB ready for public use

Amazon has moved its SimpleDB online database service out of beta, claiming that new features have reduced the cost of data storage from US$1.50 to US$0.25 per gigabyte per month.
Rosalie Marshall Dec 3 2008 6:50AM Software
Vodafone reveals all-in-one business service pricing

Vodafone reveals all-in-one business service pricing

Vodafone has released details of its first Business One hardware and services package with pricing set to start from around $3,700 per month - not including handsets.
Staff Writers Nov 27 2008 3:52PM Telco/ISP
EMC delivers Captiva as a web service

EMC delivers Captiva as a web service

Storage firm EMC has released its Captiva tool as a web service, offering added personalisation capabilities and a claimed improvement in performance.
Rosalie Marshall Nov 21 2008 6:34AM Storage
AVG offers infected users free year of service

AVG offers infected users free year of service

AVG announced yesterday that it would be offering a free year of service after its antivirus software got confused and misidentified a key Windows system file as malware.
Emma Hughes Nov 17 2008 7:06AM Security
ISPs fear IPv6 security threats

ISPs fear IPv6 security threats

Over half of internet service providers believe that new threats could emerge with the deployment of the new Internet Protocol version 6 (IPv6), according to the latest annual worldwide Infrastructure Security Report from Arbor Networks.
Phil Muncaster Nov 12 2008 6:23AM Networking
Lenovo extends green IT service to Europe

Lenovo extends green IT service to Europe

Lenovo has launched a new service aimed at making better green practices more appealing to businesses in Europe.
Ian Williams Nov 3 2008 3:20PM Hardware
Google extends SLAs

Google extends SLAs

Google has said that it is extending the service level agreement (SLA) it offers to Premier Edition customers to all Gmail users.
Iain Thomson Oct 31 2008 3:13PM Software
Amazon floats new cloud service

Amazon floats new cloud service

Amazon Web Services has officially released its Elastic Compute Cloud (EC2) hosted computing service.
Shaun Nichols Oct 27 2008 6:41AM Networking
Office 2007 SP2 due in US spring

Office 2007 SP2 due in US spring

Microsoft has confirmed that the next service pack for Office 2007 will be released February-April next year.
Iain Thomson Oct 24 2008 6:48AM Software
Hosted Notes goes online

Hosted Notes goes online

IBM has launched a hosted version of its Lotus Notes messaging software.
Shaun Nichols Oct 23 2008 2:45PM Software
In-the-cloud security to grow in economic crisis, Webroot predicts

In-the-cloud security to grow in economic crisis, Webroot predicts

The economic downturn could give the software as a service (SaaS) model an edge over traditional security software provision, Webroot believes.
Liz Tay Sep 25 2008 4:50PM Security
Insolvency Service confirms laptop theft

Insolvency Service confirms laptop theft

A laptop computer containing the personal details of more than 100 directors of bankrupt companies has been stolen.
SC Australia Staff Sep 18 2008 1:28PM Security
Twitter cuts mobile service

Twitter cuts mobile service

Microblogging service Twitter is cutting its mobile services in most parts of the world.
Shaun Nichols Aug 16 2008 1:17PM Software
Poor iPhone 3G service spat develops

Poor iPhone 3G service spat develops

AT&T and Apple can't work out who is to blame for a problem that cuts off 3G iPhone users mid-conversation.
Nick Farrell Aug 13 2008 7:24AM Telco/ISP
Aussie businesses ignore online customer inquiries

Aussie businesses ignore online customer inquiries

When it comes to answering your online customer queries, it looks like most Australian businesses can’t really be bothered.
Ashley Clark Jul 30 2008 8:07AM Training & Development

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