retail

Trust in the age of the data-driven supermarket

Trust in the age of the data-driven supermarket

As the custodian of Australia's biggest loyalty database, Coles digital chief Roger Sniezek says he will never risk breaching the trust of his customers.
Paris Cowan May 12 2015 6:40AM CXO Challenge
Coles trials voice-recognition ordering tech

Coles trials voice-recognition ordering tech

Tests Hiku devices with 50 customers.
Allie Coyne May 5 2015 5:07PM Software
Soft drinks and SoftLayer: A solution for hard times?

Soft drinks and SoftLayer: A solution for hard times?

Coca-Cola Amatil's CIO Barry Simpson shares his story of cost-cutting, outsourcing and why his software developers to ride around in delivery trucks.
Beverley Head Apr 23 2015 6:34AM CXO Challenge
Myer CIO named retailer's new chief executive

Myer CIO named retailer's new chief executive

Richard Umbers to lead data-driven retail strategy.
Paris Cowan Mar 2 2015 9:33AM Strategy
Jumping off a cliff for your customers

Jumping off a cliff for your customers

Dick Smith IT chief's biggest threat is customers who know more than staff.
Beverley Head Feb 26 2015 6:28AM CXO Challenge
Grant Taylor resigns as Kathmandu CIO

Grant Taylor resigns as Kathmandu CIO

Takes on new adventure as big boss of homewares chain.
Paris Cowan Feb 25 2015 6:30AM Strategy
Bhatia wins Retail CIO of the Year for Ryvuss search engine

Bhatia wins Retail CIO of the Year for Ryvuss search engine

Gamble to build own engine pays off.
Staff Writers Feb 12 2015 6:55AM Strategy
Eagle Boys shifts ordering system to Azure

Eagle Boys shifts ordering system to Azure

Push to get 50 percent more out of every customer.
Paris Cowan Feb 3 2015 10:42AM Software
Kickstarter drops Amazon payments

Kickstarter drops Amazon payments

Crowdsourced fundraising site moves to Stripe.
Staff Writers Jan 7 2015 9:58AM Strategy
Who will be iTnews' Retail CIO of the year?

Who will be iTnews' Retail CIO of the year?

Top three revealed.
Staff Writers Dec 17 2014 10:50AM Strategy
Retail robots assist shoppers at US hardware chain Lowe's

Retail robots assist shoppers at US hardware chain Lowe's

Stock availability, location queries answered by machine.
Allie Coyne Nov 4 2014 12:26PM Hardware
Apple Pay rival hacked, emails stolen

Apple Pay rival hacked, emails stolen

CurrentC pilot users' emails accessed.
Teri Robinson Oct 31 2014 4:27PM Financial Services
US retailers shun Apple Pay, eye rival payments system

US retailers shun Apple Pay, eye rival payments system

Stop supporting Apple Pay in favour of CurrenC.
Staff Writers Oct 28 2014 10:14AM Software
Staples investigates suspected credit card breach

Staples investigates suspected credit card breach

North-east US outlets look to be affected.
Staff Writers Oct 22 2014 6:25AM Security
Myer trials ‘The Hub’ in-store omni-channel centre

Myer trials ‘The Hub’ in-store omni-channel centre

One-stop services shop.
Allie Coyne Oct 21 2014 3:35PM Strategy
CIO exits as Coles steps up offshoring

CIO exits as Coles steps up offshoring

Updated: Engages Accenture in Manila; staff to learn of their fate today.
Brett Winterford Sep 3 2014 6:52AM Strategy
Russian politician's son denied bail over alleged hack

Russian politician's son denied bail over alleged hack

Case continues to sour international relations.
Staff Writers Aug 18 2014 12:46PM Security
Woolworths puts POS panic down to system glitch

Woolworths puts POS panic down to system glitch

Groceries under $10 free.
Allie Coyne Jul 17 2014 4:50PM Software
US arrests Russian politician's son over hacking theft

US arrests Russian politician's son over hacking theft

Russia cries kidnap.
Staff Writers Jul 9 2014 6:53AM Security
Warehouse fire forces Asos website offline

Warehouse fire forces Asos website offline

Retailer stops orders after arson attack.
Allie Coyne Jun 23 2014 9:23AM Strategy

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