The pursuit of transparency and standardisation dominates this year's retail CIO of the year shortlist.
Competing for the retail prize is a CIO who wants customers to have more visibility and certainty over when their product will arrive, using technology to create a fun add-on for consumers that has resulted in a huge change for the business - both financially and culturally.
The second contender - dealing with perishable goods - needed supply chain clarity to ensure his product didn't go to waste, building software to remove bottlenecks and using data to make more accurate delivery decisions that has cut down on spoilage and queues.
And our third finalist, fed up with being asked to provide different data schemas for every online retail house his business partners with, launched a pitch that instantly resonated with others in the industry, culminating in a global push for an online data exchange standard.
Please join us in congratulating:
Wayne McMahon - Dominos
GPS Driver Tracker
Dominos CIO Wayne McMahon introduced a seemingly simple yet incredibly effective piece of technology that has made a big difference to the consumers of the company's pizzas nationally.
The Driver Tracker app allows customers to track their delivery from store to door.
Equipping GPS to delivery vehicles not only lets consumers know exactly when their order will arrive, but has also significantly reduced driver incidents and boosted sales for the company.
Others in the global Dominos group are now preparing to introduce McMahon's solution into their own markets.
Paul Keen - Dick Smith
Online retail standard
Keen's third appearance as a finalist in the Benchmark Awards is driven by his most ambitious effort yet - getting Australia's online retailers using the same standard for the exchange of data.
His frustration at being asked for data in different formats for each channel Dick Smith deals with boiled over into a proposal that immediately got the backing of some of the biggest retailers in the country.
The initiative has now gone global, with the likes of eBay, Walmart and Amazon working together to create an international online retail standard. The ATO is also keeping tabs to see if it can utilise the resulting standard for Australian e-invoices.
Bill Roberston - De Bortoli Wines
Just-in-time fruit receival scheduling
No company wants wastage, and spoiled grapes that could have been wine is arguably bad for humanity. Robertson has used technology to cut down on grape waste through two interlinked initiatives.
The web-based 'Facebook for grape growers' allows growers to enter their own grape testing results rather than rely on oversubscribed De Bortoli staff, removing the risk of harvests lost to disease and over- or under-maturity.
Synchronisation of the data with the company's delivery scheduling systems has replaced end-of-day, hours-long grape delivery queues with tailored 15 minute timeslots, based on optimum grape harvest time.
It has allowed De Bortoli to reduce the risk of spoilage that once occured when grapes degraded on the vine or in the back of a truck stuck in a delivery queue.
Voting will now commence for members of the iTnews LinkedIn CIO Group. If you're a CIO but not a member, head on over and request to join today.
Winners will be announced at the 8th CIO Strategy Summit on February 17 at the Grand Hyatt Melbourne.