retail

The Reject Shop trials e-commerce in online presence expansion

The Reject Shop trials e-commerce in online presence expansion

Will also introduce machine-learning based rostering.
Aug 19 2020 12:42PM
David Jones transforms customer service to meet online growth

David Jones transforms customer service to meet online growth

Re-platforms to a mix of Amazon Connect and Salesforce.
Jul 16 2020 6:58AM
Microsoft to close all its retail stores

Microsoft to close all its retail stores

"New approach to retail" means online only sales.
Jun 27 2020 12:40PM
Optus is using call centre 'microsites' in the Philippines

Optus is using call centre 'microsites' in the Philippines

Also retrains 1500 Australian staff for customer care.
Apr 16 2020 2:22PM
Loyalty schemes on runway for data harvesting reset: ACCC

Loyalty schemes on runway for data harvesting reset: ACCC

Automatic profile linking to payment cards under threat.
Dec 3 2019 1:55PM
After dumping Apple, Myer limps to profit

After dumping Apple, Myer limps to profit

Decision to dump low-margin products vindicated.
Sep 6 2019 7:00AM
Aussie loyalty data lakes targeted in ACCC crackdown

Aussie loyalty data lakes targeted in ACCC crackdown

Over alleged privacy and consent abuse.
Sep 5 2019 10:37AM
ACCC sues Sony for refusing refunds on faulty PlayStation games

ACCC sues Sony for refusing refunds on faulty PlayStation games

Claims customers' rights misrepresented.
May 29 2019 12:13PM
Benchmark Awards 2019 Finalist: Mychemist.com.au hybrid cloud

Benchmark Awards 2019 Finalist: Mychemist.com.au hybrid cloud

Making apps portable and robust while maximising DC utilisation.
Feb 6 2019 6:55AM
NBN retail prices are starting to rise

NBN retail prices are starting to rise

Analysis: The 'basic' NBN service is being redefined.
Jun 1 2018 6:55AM
Telstra to 'restore and reignite' NBN retail business

Telstra to 'restore and reignite' NBN retail business

Consolidates teams under new head.
Mar 7 2018 6:15AM
Brisbane Airport retailers to accept crypto coins

Brisbane Airport retailers to accept crypto coins

Deal struck with payments start-up.
Jan 29 2018 9:40AM
NBN retailers show signs of competing on quality

NBN retailers show signs of competing on quality

Gap widens in typical peak speeds being reported.
Jan 19 2018 6:43AM
Aussie online retailers sold refurbished phones, tablets as 'new'

Aussie online retailers sold refurbished phones, tablets as 'new'

Forced by ACCC to offer refunds.
Dec 13 2017 9:43AM
NBN Co reveals over half of lines in limbo are HFC

NBN Co reveals over half of lines in limbo are HFC

Analysis: Breaks down 'not yet ready to connect' numbers.
Sep 13 2017 11:34AM
NBN Co warns limbo premises to peak at 400k

NBN Co warns limbo premises to peak at 400k

Before scaling back to zero by build completion.
Aug 31 2017 12:13PM
The Gap Inc shifts cloud model to hybrid

The Gap Inc shifts cloud model to hybrid

Sets resiliency goal to keep staff home on retailer’s biggest days.
May 16 2017 6:40AM
Amazon lays down challenge to the supermarkets

Amazon lays down challenge to the supermarkets

Opens Seattle grocery store with no checkout.
Dec 6 2016 6:26AM
Govt denies plans to block retail sites that don't pay GST

Govt denies plans to block retail sites that don't pay GST

Says powers have been available, but not used, for ages.
Sep 14 2016 10:54AM
Gap Inc takes to cloud to optimise clothing price

Gap Inc takes to cloud to optimise clothing price

Reveals system architecture.
Jun 8 2016 6:45AM

Log In

Username / Email:
Password:
  |  Forgot your password?