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retail
Vocus names chief AI officer
Taps AI leader from Quantium.
Juha Saarinen
Aug 20 2026 5:50PM
Telco/ISP
Wesfarmers Health moving up to SAP S/4HANA
Part of a multi-year technology roadmap.
Andrew Colley
Aug 20 2026 6:48AM
Software
Metcash exploring agentic AI to automate retail ordering
As a means to win loyalty and orders.
Andrew Colley
Aug 19 2026 6:45AM
Software
Woolworths to move workloads to run at the edge
Concerned stores are vulnerable if stranded from centralised compute.
Andrew Colley
Aug 14 2026 6:44AM
Cloud
Coles' tech teams to be impacted as outsourcing to Accenture deepens
Retailer looks externally for technology and digital skills.
Ry Crozier
Aug 7 2026 1:13PM
Training & Development
In Pictures: The future of retail Flipkart Sydney roundtable
A selection of photos from a recent iTnews roundtable lunch at Aria restaurant in Sydney.
VB Templeman
Jul 24 2026 11:06AM
Software
JB Hi-Fi Group finds new cyber security leader
Following departure of predecessor in April.
Ry Crozier
Jul 15 2026 6:31AM
Training & Development
KFC Australia operator Collins Foods eyes AI for margin improvements
Participating in South-Pacific trials.
Andrew Colley
Jul 2 2026 4:30PM
Software
Woolworths to remake its 'Everyday' chatbot into an agentic loyalty assistant
Following AI-powered upgrade of Olive.
Ry Crozier
Jun 29 2026 6:11AM
Cloud
Bunnings turns agentic focus to trade and commercial customers
Technology underpinning ‘Buddy’ expands what is possible.
Ry Crozier
Jun 26 2026 6:53AM
Cloud
Woolworths Group's long-time CIO is leaving
Headed to the UK for CDTO role.
Ry Crozier
Jun 17 2026 3:43AM
Training & Development
Bunnings to sell through Google AI Mode
New shopping option to become available within a fortnight.
Ry Crozier
Jun 15 2026 6:03AM
Emerging Tech
Kmart Group to expand RFID tagging to more products and to Target
Runs its first ever tag-enabled stocktake of apparel.
Ry Crozier
Jun 11 2026 6:37AM
Hardware
Tarocash owner Retail Apparel Group to give HR systems an AI boost
To improve efficiency and free up time for senior leaders.
Andrew Colley
Jun 5 2026 6:46AM
HR
Harris Farm Markets bolsters digital, data leadership
Hires CIDO and head of data in the space of a month.
Ry Crozier
May 7 2026 6:26AM
Leadership
Bunnings' tech capability "incredibly underestimated"
Retailer's boss applauds the work of its CIOs.
Ry Crozier
May 1 2026 6:50AM
Leadership
Woolworths gives agentic-powered Olive chatbot to its 200,000 staff
Demonstrates capabilities and “eight judges” that safeguard responses.
Ry Crozier
Apr 28 2026 6:51AM
Cloud
Guzman y Gomez cooks up plan for agentic kitchens
Seeks to fine tune response to foot traffic.
Andrew Colley
Apr 24 2026 6:52AM
Emerging Tech
Rodd & Gunn eyes headless ecommerce
Also looking at loyalty capability.
Andrew Colley
Mar 24 2026 6:44AM
Emerging Tech
Metcash brings AI search to its B2B marketplace
SAP-based platform augmented with Coveo.
Ry Crozier
Mar 19 2026 1:48PM
Emerging Tech
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