retail

Woolworths' AI customer problem-solving a question of semantics

Woolworths' AI customer problem-solving a question of semantics

Exploring semantic search.
Andrew Colley Mar 11 2026 6:41AM Software
Endeavour Group to have new ERP in place in 18 months

Endeavour Group to have new ERP in place in 18 months

Moves from design to build.
Ry Crozier Mar 4 2026 12:42PM Software
Officeworks builds on its Salesforce core

Officeworks builds on its Salesforce core

Trains users in bid to harness more capabilities of the stack.
Ry Crozier Mar 2 2026 6:25AM Cloud
Woolworths splits infosec and physical security again

Woolworths splits infosec and physical security again

CSO role comes to an end.
Ry Crozier Feb 16 2026 6:31AM Training & Development
REA Group brings conversational AI search to realestate.com.au

REA Group brings conversational AI search to realestate.com.au

As natural language search is extended to 50 percent of visitors.
Andrew Colley Feb 6 2026 4:10PM Software
Bunnings facial recognition privacy breach ruling partially reversed

Bunnings facial recognition privacy breach ruling partially reversed

Must better disclose its use of the technology to customers.
Juha Saarinen Feb 5 2026 4:49PM Security
Woolworths to fill digital gap on its board

Woolworths to fill digital gap on its board

Appoints former Walmart and Google digital and product whiz.
Andrew Colley Jan 29 2026 1:41PM Software
Woolworths to incorporate agentic AI into its Olive chatbot

Woolworths to incorporate agentic AI into its Olive chatbot

Plans for more personalised interactions.
Ry Crozier Jan 12 2026 12:22PM Emerging Tech
Starbucks taps Amazon exec as new CTO

Starbucks taps Amazon exec as new CTO

To drive tech revamp in stores.
Staff Writer Dec 21 2025 10:59PM Training & Development
Zara turns to AI to generate fashion imagery

Zara turns to AI to generate fashion imagery

Using real-life models.
Helen Reid Dec 19 2025 6:32AM Emerging Tech
Australia Post deploys ThousandEyes across its retail network

Australia Post deploys ThousandEyes across its retail network

"Flipping monitoring on its head".
Ry Crozier Nov 13 2025 6:45AM Networking
Endeavour Group taps Qantas, Catch execs in digital leadership shake-up

Endeavour Group taps Qantas, Catch execs in digital leadership shake-up

Comes into effect in January.
Ry Crozier Nov 11 2025 9:38AM Leadership
Kmart Group tests AI in its finance operations

Kmart Group tests AI in its finance operations

Has been on RISE with SAP on AWS for over a year.
Ry Crozier Nov 11 2025 6:31AM Finance
David Jones sets target for legacy platform wind-down

David Jones sets target for legacy platform wind-down

Within 12 months.
Andrew Colley Nov 11 2025 6:18AM Cloud
Coles offers ChatGPT Enterprise to corporate staff

Coles offers ChatGPT Enterprise to corporate staff

Ahead of "full workforce rollout".
Ry Crozier Oct 30 2025 12:39PM Emerging Tech
Coles to transform finance as 'cloud ERP' program evolves

Coles to transform finance as 'cloud ERP' program evolves

Retailer prepares its business to embrace new features.
Ry Crozier Oct 30 2025 6:30AM Finance
David Jones eyes AI super-agent opportunity

David Jones eyes AI super-agent opportunity

"Our CTO is very keen with this one".
Andrew Colley Oct 20 2025 6:33AM Software
McPherson's creates AI agent for key account teams

McPherson's creates AI agent for key account teams

Australian beauty goods maker streamlines trade promotions.
Ry Crozier Oct 16 2025 12:28PM Marketing
Hoyts highlights its mobile-first journey

Hoyts highlights its mobile-first journey

Podcast: As part of a continued digital transformation.
Kate Weber Oct 13 2025 6:28AM Software
Kmart Australia's use of facial recognition breached privacy

Kmart Australia's use of facial recognition breached privacy

Follows similar ruling against Bunnings.
Eleanor Dickinson Sep 18 2025 11:05AM Software

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