Latest News
Britain to curb Google and Facebook with tougher competition rules
NSW govt calls on AI experts to join new committee
Govt inks Oracle deal to cut IT procurement costs
APRA targets cyber hygiene and board oversight with new security strategy
SpaceX to press ahead with Starlink tests, delays commercial service
retail
AMP Capital maps retail portfolio in Google Street View
Covers 18 shopping centres.
Nov 26 2020 11:09AM
Harris Farm Markets overhauls HR systems
Consolidates to single platform.
Nov 19 2020 11:28AM
Booktopia to trial warehouse robots
Embarks on new proof-of-concept.
Nov 12 2020 11:59AM
Bunnings reveals plans for in-house digital team
Recruiting underway.
Nov 12 2020 6:55AM
Mirvac upgrades Australia-wide network with SD-WAN
Works with Telstra, VeloCloud on transformation.
Nov 9 2020 6:24AM
Kmart Australia appoints new head of cloud
Begins cloud recruiting spree.
Nov 5 2020 6:59AM
Woolworths doubles Australian e-commerce sales
Continues to expand delivery capacity.
Nov 4 2020 12:59PM
Coles accelerates digital capabilities
Adjusts to Covid normal.
Oct 28 2020 12:26PM
JB Hi-Fi trials on-demand delivery
Spins up Uber-like service.
Oct 22 2020 6:50AM
Cue to 'retarget' store shoppers
Unified wishlists on the way.
Oct 21 2020 6:48AM
UK watchdog bans Bitcoin-based products for retail investors
Saying most people lose money on them.
Oct 7 2020 12:15PM
Partner Content
WhatsApp Business bot boosts revenue for small Coca-Cola retailers
CI&T builds bot to streamline sales in Brazil.
Oct 1 2020 11:05AM
The Reject Shop trials e-commerce in online presence expansion
Will also introduce machine-learning based rostering.
Aug 19 2020 12:42PM
David Jones transforms customer service to meet online growth
Re-platforms to a mix of Amazon Connect and Salesforce.
Jul 16 2020 6:58AM
Microsoft to close all its retail stores
"New approach to retail" means online only sales.
Jun 27 2020 12:40PM
Optus is using call centre 'microsites' in the Philippines
Also retrains 1500 Australian staff for customer care.
Apr 16 2020 2:22PM
Loyalty schemes on runway for data harvesting reset: ACCC
Automatic profile linking to payment cards under threat.
Dec 3 2019 1:55PM
After dumping Apple, Myer limps to profit
Decision to dump low-margin products vindicated.
Sep 6 2019 7:00AM
Aussie loyalty data lakes targeted in ACCC crackdown
Over alleged privacy and consent abuse.
Sep 5 2019 10:37AM
ACCC sues Sony for refusing refunds on faulty PlayStation games
Claims customers' rights misrepresented.
May 29 2019 12:13PM
