racv

RACV sets data foundations to underpin AI in customer channels

RACV sets data foundations to underpin AI in customer channels

Initial focus in contact centre, plans expansion.
Ry Crozier Mar 19 2026 6:35AM Emerging Tech
NAB processed RACV direct debit debacle

NAB processed RACV direct debit debacle

Ran toxic file in good faith.
Julian Bajkowski Nov 15 2018 12:24PM Financial Services
RACV rolls refunds for direct debit disaster, can’t say when funds will clear

RACV rolls refunds for direct debit disaster, can’t say when funds will clear

Life's a batch as customers mull class action.
Julian Bajkowski Nov 14 2018 12:28PM Financial Services
RACV 'system error' empties bank accounts, credit cards

RACV 'system error' empties bank accounts, credit cards

No resolution after direct debits go feral.
Ry Crozier , Julian Bajkowski Nov 14 2018 7:00AM Financial Services
How RACV re-ordered its IT operations

How RACV re-ordered its IT operations

Drops Notes for O365, increases cloud use.
Ry Crozier Mar 27 2018 11:30AM Strategy
Australia's auto clubs move to common system for first time in 100 years

Australia's auto clubs move to common system for first time in 100 years

RACQ, RAC and RAA at final mile of three-year cloud overhaul.
Steven Kiernan Sep 14 2017 6:50AM Software
NEC to rebuild RACV network

NEC to rebuild RACV network

Motoring club in "ground up" upgrade.
Staff Writers Dec 9 2010 2:39PM Hardware

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