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Defence moves to refresh IT services mega panel
BT boss gives salary to health workers, lifts pay for key staff
'Darknet' sellers tout face masks for bitcoin, researchers say
Facebook asks users about coronavirus symptoms, releases data to researchers
US chipmaking industry pushes back on proposed export rule changes
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Inside Infosys' complex Centrelink payments calculator overhaul
Project enters week three.
Dec 6 2019 6:50AM
Infosys wins massive Centrelink payments engine deal
Beats IBM, Accenture for crucial WPIT project.
Nov 29 2019 1:30PM
CBA prompts 600,000 customers to spend unused credit card points
As data-driven conversations shift bank's thinking.
Oct 28 2019 12:58PM
Pega CEO Alan Trefler back in Australia for talks with NAB
Presents roadmap to NAB and other customers.
Aug 21 2019 3:00PM
NAB marches bots into mortgages, cheques
Expands 'operational excellence' program of work.
Jun 12 2019 7:10AM
Optus rethinks how telco customer problems get solved
Tries to avoid customers being on hold or re-explaining issue.
Jun 11 2019 7:15AM
Optus 'concierge' to take grief out of NBN migration
Chases a smoother customer experience.
Jun 6 2019 12:30PM
NAB sets software bots loose on its email avalanche
Automatically extracting action items in 70 percent of cases.
Mar 21 2019 12:30PM
HSBC Australia avoids customer heat in online banking switch
Multi-year project to personalise outreach.
Jul 6 2018 6:56AM
Immigration offers glimpse into 'seamless traveller' future-state
Names of potential suppliers revealed.
Jul 19 2017 1:35PM
