Latest News
NBN Co cancelled almost 58,000 technician appointments in April and May
US lawmaker says Facebook move to cut off researcher access is 'deeply concerning'
Westpac's BT Panorama wealth platform offline for days
Former Nine CIO lands at oOh!media
Defence to create data division, appoint data integration chief
pega
Defence helps ADF members relocate with new Pega-powered app
PostingConnect provides direct link with Toll, DHA.
Jul 26 2021 12:54PM
Services Australia, Infosys renegotiate Centrelink payments engine build
Incremental delivery approach to help keep closer watch.
Jun 4 2021 7:00AM
CBA tackles disaster response with 'smart data model'
Helps bank offer same-day assistance to impacted customers.
Mar 15 2021 12:31PM
Infosys scores another $40m for Centrelink payments engine build
Overhaul costs hit $200m.
Feb 24 2021 6:57AM
Centrelink's new payments engine enters build phase
Infosys completes proof of design, picks up $143m contract.
Aug 11 2020 6:58AM
Inside Infosys' complex Centrelink payments calculator overhaul
Project enters week three.
Dec 6 2019 6:50AM
Infosys wins massive Centrelink payments engine deal
Beats IBM, Accenture for crucial WPIT project.
Nov 29 2019 1:30PM
CBA prompts 600,000 customers to spend unused credit card points
As data-driven conversations shift bank's thinking.
Oct 28 2019 12:58PM
Pega CEO Alan Trefler back in Australia for talks with NAB
Presents roadmap to NAB and other customers.
Aug 21 2019 3:00PM
NAB marches bots into mortgages, cheques
Expands 'operational excellence' program of work.
Jun 12 2019 7:10AM
Optus rethinks how telco customer problems get solved
Tries to avoid customers being on hold or re-explaining issue.
Jun 11 2019 7:15AM
Optus 'concierge' to take grief out of NBN migration
Chases a smoother customer experience.
Jun 6 2019 12:30PM
NAB sets software bots loose on its email avalanche
Automatically extracting action items in 70 percent of cases.
Mar 21 2019 12:30PM
HSBC Australia avoids customer heat in online banking switch
Multi-year project to personalise outreach.
Jul 6 2018 6:56AM
Immigration offers glimpse into 'seamless traveller' future-state
Names of potential suppliers revealed.
Jul 19 2017 1:35PM
