pega

NSW Fair Trading deploys Pega to take building bond management online

NSW Fair Trading deploys Pega to take building bond management online

Replaces laborious paper-based process.
Oct 8 2021 1:08PM
Defence helps ADF members relocate with new Pega-powered app

Defence helps ADF members relocate with new Pega-powered app

PostingConnect provides direct link with Toll, DHA.
Jul 26 2021 12:54PM
Services Australia, Infosys renegotiate Centrelink payments engine build

Services Australia, Infosys renegotiate Centrelink payments engine build

Incremental delivery approach to help keep closer watch.
Jun 4 2021 7:00AM
CBA tackles disaster response with 'smart data model'

CBA tackles disaster response with 'smart data model'

Helps bank offer same-day assistance to impacted customers.
Mar 15 2021 12:31PM
Infosys scores another $40m for Centrelink payments engine build

Infosys scores another $40m for Centrelink payments engine build

Overhaul costs hit $200m.
Feb 24 2021 6:57AM
Centrelink's new payments engine enters build phase

Centrelink's new payments engine enters build phase

Infosys completes proof of design, picks up $143m contract.
Aug 11 2020 6:58AM
Inside Infosys' complex Centrelink payments calculator overhaul

Inside Infosys' complex Centrelink payments calculator overhaul

Project enters week three.
Dec 6 2019 6:50AM
Infosys wins massive Centrelink payments engine deal

Infosys wins massive Centrelink payments engine deal

Beats IBM, Accenture for crucial WPIT project.
Nov 29 2019 1:30PM
CBA prompts 600,000 customers to spend unused credit card points

CBA prompts 600,000 customers to spend unused credit card points

As data-driven conversations shift bank's thinking.
Oct 28 2019 12:58PM
Pega CEO Alan Trefler back in Australia for talks with NAB

Pega CEO Alan Trefler back in Australia for talks with NAB

Presents roadmap to NAB and other customers.
Aug 21 2019 3:00PM
NAB marches bots into mortgages, cheques

NAB marches bots into mortgages, cheques

Expands 'operational excellence' program of work.
Jun 12 2019 7:10AM
Optus rethinks how telco customer problems get solved

Optus rethinks how telco customer problems get solved

Tries to avoid customers being on hold or re-explaining issue.
Jun 11 2019 7:15AM
Optus 'concierge' to take grief out of NBN migration

Optus 'concierge' to take grief out of NBN migration

Chases a smoother customer experience.
Jun 6 2019 12:30PM
NAB sets software bots loose on its email avalanche

NAB sets software bots loose on its email avalanche

Automatically extracting action items in 70 percent of cases.
Mar 21 2019 12:30PM
HSBC Australia avoids customer heat in online banking switch

HSBC Australia avoids customer heat in online banking switch

Multi-year project to personalise outreach.
Jul 6 2018 6:56AM
Immigration offers glimpse into 'seamless traveller' future-state

Immigration offers glimpse into 'seamless traveller' future-state

Names of potential suppliers revealed.
Jul 19 2017 1:35PM

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