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Telstra to cut 326 call centre jobs in Perth and Melbourne
Sends more work to the Philippines.
Jul 8 2016 4:28PM
Indian outsourcing giants could raise fees in response to US visa hike
Cost increase in biggest market to hit profit margins.
Jan 12 2016 10:09AM
Goodbye ServiceFirst: Fresh faces fill outsourced service centre
Majority of former staff opt for voluntary redundancy.
Dec 9 2015 3:33PM
ServiceFirst to shut down in six months
Shared services agency slimmed in lead-up to outsourcing.
Sep 29 2015 12:05PM
Sending in the drones
Margins are getting tighter in the industrial services industry, so Transfield Services' Stephen Phillips looks offshore - and to the skies - for the solutions he needs to keep pace.
May 19 2015 6:11AM
Macquarie Group CIO exits the company
Exclusive: One of the industry's toughest jobs up for grabs.
Oct 9 2014 11:45AM
AusPost weighs up outsourcing end user IT
Union leaps to defend cut-weary workers.
Sep 29 2014 1:02PM
CIO exits as Coles steps up offshoring
Updated: Engages Accenture in Manila; staff to learn of their fate today.
Sep 3 2014 6:52AM
Sydney Trains signs $35m outsourcing deal with HCL
Application support and maintenance.
Aug 14 2014 6:40AM
Defence contractor ditched over data offshoring
Personnel info sent overseas since 2012.
Jul 28 2014 1:16PM
ATCO outsources and folds IT shop into Wipro
Ten year deal gives Wipro a beachhead in Perth's oil and gas sector.
Jul 19 2014 3:40PM
Aussie blue-chips come clean on data offshoring
Analysis: Who sends stuff where?
Mar 13 2014 6:27AM
Rio Tinto to outsource IT 'back office' to IBM
Cost reduction exercise.
Oct 22 2013 4:21PM
Victoria kicks off CenITex outsourcing
Asks bidders to consider taking on government staff.
Sep 11 2013 12:18PM
Telstra clears Senate's Sensis probe
Committee stays out.
Jul 22 2013 11:18AM
Telstra blasts bid to block Sensis offshoring
Sting in the tail for IT?
Jul 5 2013 4:55PM
QBE postpones IT cost-cutting
Focus on process redesign, Manila operation.
Jul 2 2013 11:35AM
Aussie IT workers threatened by skilled migrants: survey
Perceptions harming IT sector.
Jun 19 2013 1:23PM
Privacy commissioner reminds APRA of data offshoring rules
Regulator develops data protection guide as banks go to the cloud.
May 10 2013 12:06PM
ANZ denies report of Indian IT sale
Pours cold water on Wipro rumours.
Apr 24 2013 2:07PM
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