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offshoring:
offshoring:
War-rooms and oxygen: India's IT companies scramble to handle Covid-19 surge
While maintaining backroom operations of many large firms.
Sethuraman N R and Anirban Sen
Apr 29 2021 12:20PM
Strategy
Indian tech hub of Bengaluru to enter lockdown
Facing India's second-highest Covid-19 surge.
Staff Writers
Apr 27 2021 7:00AM
Strategy
DuluxGroup steps back from single-source IT offshoring
Will partially insource and use 'smaller niche providers'.
Ry Crozier
Jul 16 2020 12:56PM
Strategy
Telstra to cut 326 call centre jobs in Perth and Melbourne
Sends more work to the Philippines.
Paris Cowan
Jul 8 2016 4:28PM
Telco/ISP
Indian outsourcing giants could raise fees in response to US visa hike
Cost increase in biggest market to hit profit margins.
Staff Writers
Jan 12 2016 10:09AM
Strategy
Goodbye ServiceFirst: Fresh faces fill outsourced service centre
Majority of former staff opt for voluntary redundancy.
Paris Cowan
Dec 9 2015 3:33PM
Strategy
ServiceFirst to shut down in six months
Shared services agency slimmed in lead-up to outsourcing.
Paris Cowan
Sep 29 2015 12:05PM
Strategy
Sending in the drones
Margins are getting tighter in the industrial services industry, so Transfield Services' Stephen Phillips looks offshore - and to the skies - for the solutions he needs to keep pace.
Paris Cowan
May 19 2015 6:11AM
CXO Challenge
Macquarie Group CIO exits the company
Exclusive: One of the industry's toughest jobs up for grabs.
Brett Winterford
Oct 9 2014 11:45AM
Strategy
AusPost weighs up outsourcing end user IT
Union leaps to defend cut-weary workers.
Paris Cowan
Sep 29 2014 1:02PM
Training & Development
CIO exits as Coles steps up offshoring
Updated: Engages Accenture in Manila; staff to learn of their fate today.
Brett Winterford
Sep 3 2014 6:52AM
Strategy
Sydney Trains signs $35m outsourcing deal with HCL
Application support and maintenance.
Allie Coyne
Aug 14 2014 6:40AM
Strategy
Defence contractor ditched over data offshoring
Personnel info sent overseas since 2012.
Paris Cowan
Jul 28 2014 1:16PM
Security
ATCO outsources and folds IT shop into Wipro
Ten year deal gives Wipro a beachhead in Perth's oil and gas sector.
Andrew Colley
Jul 19 2014 3:40PM
Strategy
Aussie blue-chips come clean on data offshoring
Analysis: Who sends stuff where?
Staff Writers
Mar 13 2014 6:27AM
Security
Rio Tinto to outsource IT 'back office' to IBM
Cost reduction exercise.
Ry Crozier
Oct 22 2013 4:21PM
Strategy
Victoria kicks off CenITex outsourcing
Asks bidders to consider taking on government staff.
Paris Cowan
Sep 11 2013 12:18PM
Strategy
Telstra clears Senate's Sensis probe
Committee stays out.
Ry Crozier
Jul 22 2013 11:18AM
Telco/ISP
Telstra blasts bid to block Sensis offshoring
Sting in the tail for IT?
Ry Crozier
Jul 5 2013 4:55PM
Telco/ISP
QBE postpones IT cost-cutting
Focus on process redesign, Manila operation.
Charis Palmer
Jul 2 2013 11:35AM
Financial Services
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