nbn

NBN Co has "difficulty competing" for new housing estate jobs

NBN Co has "difficulty competing" for new housing estate jobs

Commercial operators' success prompts government review.
Ry Crozier Nov 25 2019 10:52AM Telco/ISP
NBN Co helps staff solve awkward questions at social events

NBN Co helps staff solve awkward questions at social events

Find answers, lodge support tickets on the spot.
Ry Crozier Nov 22 2019 1:10PM Cloud
Telstra's free NBN speed boost backfires

Telstra's free NBN speed boost backfires

As FTTN/B curse resurfaces.
Ry Crozier Nov 21 2019 6:19PM Telco/ISP
NBN Co looks to retain customers and grow their "lifetime value"

NBN Co looks to retain customers and grow their "lifetime value"

Establishes a presence across seven Salesforce clouds.
Ry Crozier Nov 21 2019 7:04AM Cloud
NBN Co removes barriers to lodging a support ticket

NBN Co removes barriers to lodging a support ticket

New service health card to help RSPs diagnose and escalate faults.
Ry Crozier Nov 20 2019 1:39PM Telco/ISP
NBN Co claims internet providers will milk it for rebates

NBN Co claims internet providers will milk it for rebates

While arguing it could also be persuaded to game the system for revenue.
Ry Crozier Nov 20 2019 6:55AM Telco/ISP
NBN Co to run CX transformation

NBN Co to run CX transformation

Builds new CoE, plans to deploy new software.
Ry Crozier Nov 19 2019 7:10AM Telco/ISP
NBN Co is skipping "thousands" of premises a month

NBN Co is skipping "thousands" of premises a month

Unable to order a service for over two years.
Ry Crozier Nov 18 2019 1:43PM Telco/ISP
New Zealand to get 10 Gbps fibre to premises in 2020

New Zealand to get 10 Gbps fibre to premises in 2020

Chorus upgrades lasers.
Juha Saarinen Nov 18 2019 1:41PM Telco/ISP
NBN Co threatens to halt future FTTN upgrades

NBN Co threatens to halt future FTTN upgrades

If it is forced to pay up for faults and slow services.
Ry Crozier Nov 18 2019 7:15AM Telco/ISP
NBN Co resists calling in reinforcements for FTTC build

NBN Co resists calling in reinforcements for FTTC build

As FY20 targets look as large as ever.
Ry Crozier Nov 13 2019 7:10AM Telco/ISP
NBN Co urged to over-provision downlink on all services

NBN Co urged to over-provision downlink on all services

Giving all customers a chance of hitting top theoretical speed.
Ry Crozier Nov 7 2019 3:22PM Networking
NBN Co's low-end price offers lead to disagreement

NBN Co's low-end price offers lead to disagreement

Leaves some enthused, others underwhelmed.
Ry Crozier Nov 5 2019 1:25PM Telco/ISP
NBN Co runs into trouble on cheap gigabit plans

NBN Co runs into trouble on cheap gigabit plans

Could still be costly to sell en masse, might not work on HFC.
Ry Crozier Nov 5 2019 7:00AM Telco/ISP
Optus adds 138K homes to 5G fixed wireless footprint

Optus adds 138K homes to 5G fixed wireless footprint

Expands availability of fixed broadband-like service.
Ry Crozier Nov 4 2019 11:48AM Telco/ISP
NBN Co loses security talent to cashed-up banks

NBN Co loses security talent to cashed-up banks

Looks to rebuild, with some changes.
Ry Crozier Nov 4 2019 7:00AM Training & Development
NBN Co restructures to set up new regional business unit

NBN Co restructures to set up new regional business unit

Combines wireless, satellite and customer ops.
Ry Crozier Oct 31 2019 11:20AM Telco/ISP
NSW Education to trial NBN Sky Muster Plus

NSW Education to trial NBN Sky Muster Plus

Deliver classes to remote homesteads.
Ry Crozier Oct 28 2019 6:55AM Telco/ISP
NBN Co now insists $200m not cut from wireless budget

NBN Co now insists $200m not cut from wireless budget

Reverses its own position.
Ry Crozier Oct 23 2019 10:10AM Telco/ISP
NBN Co uses enterprise to finance more fibre for its network

NBN Co uses enterprise to finance more fibre for its network

Reframes contentious market entry as side-door to a 'social good'.
Ry Crozier Oct 23 2019 6:23AM Telco/ISP

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