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nbn
nbn
NBN Co removes barriers to lodging a support ticket
New service health card to help RSPs diagnose and escalate faults.
Ry Crozier
Nov 20 2019 1:39PM
Telco/ISP
NBN Co claims internet providers will milk it for rebates
While arguing it could also be persuaded to game the system for revenue.
Ry Crozier
Nov 20 2019 6:55AM
Telco/ISP
NBN Co to run CX transformation
Builds new CoE, plans to deploy new software.
Ry Crozier
Nov 19 2019 7:10AM
Telco/ISP
NBN Co is skipping "thousands" of premises a month
Unable to order a service for over two years.
Ry Crozier
Nov 18 2019 1:43PM
Telco/ISP
New Zealand to get 10 Gbps fibre to premises in 2020
Chorus upgrades lasers.
Juha Saarinen
Nov 18 2019 1:41PM
Telco/ISP
NBN Co threatens to halt future FTTN upgrades
If it is forced to pay up for faults and slow services.
Ry Crozier
Nov 18 2019 7:15AM
Telco/ISP
NBN Co resists calling in reinforcements for FTTC build
As FY20 targets look as large as ever.
Ry Crozier
Nov 13 2019 7:10AM
Telco/ISP
NBN Co urged to over-provision downlink on all services
Giving all customers a chance of hitting top theoretical speed.
Ry Crozier
Nov 7 2019 3:22PM
Networking
NBN Co's low-end price offers lead to disagreement
Leaves some enthused, others underwhelmed.
Ry Crozier
Nov 5 2019 1:25PM
Telco/ISP
NBN Co runs into trouble on cheap gigabit plans
Could still be costly to sell en masse, might not work on HFC.
Ry Crozier
Nov 5 2019 7:00AM
Telco/ISP
Optus adds 138K homes to 5G fixed wireless footprint
Expands availability of fixed broadband-like service.
Ry Crozier
Nov 4 2019 11:48AM
Telco/ISP
NBN Co loses security talent to cashed-up banks
Looks to rebuild, with some changes.
Ry Crozier
Nov 4 2019 7:00AM
Training & Development
NBN Co restructures to set up new regional business unit
Combines wireless, satellite and customer ops.
Ry Crozier
Oct 31 2019 11:20AM
Telco/ISP
NSW Education to trial NBN Sky Muster Plus
Deliver classes to remote homesteads.
Ry Crozier
Oct 28 2019 6:55AM
Telco/ISP
NBN Co now insists $200m not cut from wireless budget
Reverses its own position.
Ry Crozier
Oct 23 2019 10:10AM
Telco/ISP
NBN Co uses enterprise to finance more fibre for its network
Reframes contentious market entry as side-door to a 'social good'.
Ry Crozier
Oct 23 2019 6:23AM
Telco/ISP
Cutting iiNet staff helps keep TPG steady
NBN revenue boost revealed in annual report.
Simon Sharwood
Oct 18 2019 12:19PM
Financial Services
NBN Co downsizes wireless, satellite footprints by 130,000 'premises'
Because those 'premises' don’t actually exist.
Ry Crozier
Oct 17 2019 1:25PM
Telco/ISP
NBN Co claims it will take Australia to 13th in the world for broadband
As CEO calls high-speed broadband a human right.
Ry Crozier
Oct 17 2019 1:41AM
Telco/ISP
Telstra says Australia would have gotten 100Mbps without NBN
Ramps up criticism of government-backed telco project.
Ry Crozier
Oct 15 2019 10:22AM
Telco/ISP
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