DF19

Monash Uni targets higher-speed student admissions processing

Monash Uni targets higher-speed student admissions processing

Part of a broader back-office transformation drive.
Ry Crozier Feb 17 2020 7:00AM Cloud
ANZ's former life insurance arm OnePath revealed as early AI adopter

ANZ's former life insurance arm OnePath revealed as early AI adopter

Runs analytics over 10 years of claims data.
Ry Crozier Jan 28 2020 1:20PM Financial Services
NAB wraps up 'scary' data migration for 2800 mortgage brokers

NAB wraps up 'scary' data migration for 2800 mortgage brokers

Reveals payoffs from 'Podium Reimagined' project.
Ry Crozier Jan 21 2020 1:22PM Financial Services
RMIT Online tasks Kraken with reeling in enrolments

RMIT Online tasks Kraken with reeling in enrolments

The long tentacles of lead nurture.
Ry Crozier Jan 20 2020 1:14PM Cloud
Qantas powers into DevOps for its Salesforce environment

Qantas powers into DevOps for its Salesforce environment

Deploys automation and CI/CD tools, plans to expand team.
Ry Crozier Dec 18 2019 7:08AM Cloud
Qantas to link up with mining, gas HQs to coordinate weather evacuations

Qantas to link up with mining, gas HQs to coordinate weather evacuations

Uses software to get closer to business customers.
Ry Crozier Dec 4 2019 12:51PM Cloud
Telstra tackles sales data goals with Salesforce's Einstein Analytics

Telstra tackles sales data goals with Salesforce's Einstein Analytics

Creates central dashboard for 3500 sales staff.
Ry Crozier Nov 28 2019 1:35PM Cloud
ANZ is quietly building a brand new banking platform

ANZ is quietly building a brand new banking platform

Exclusive: Chases tenfold improvement in speed and capability.
Ry Crozier Nov 25 2019 7:10AM Financial Services
NBN Co helps staff solve awkward questions at social events

NBN Co helps staff solve awkward questions at social events

Find answers, lodge support tickets on the spot.
Ry Crozier Nov 22 2019 1:10PM Cloud
Kayo Sports hopes to make its support bot a "mind reader"

Kayo Sports hopes to make its support bot a "mind reader"

Aussie streaming service to use data to guess why customers are getting in contact.
Ry Crozier Nov 21 2019 7:10AM Cloud
NBN Co looks to retain customers and grow their "lifetime value"

NBN Co looks to retain customers and grow their "lifetime value"

Establishes a presence across seven Salesforce clouds.
Ry Crozier Nov 21 2019 7:04AM Cloud

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