Latest News
Datacom creates 2000 new surge jobs off COVID-19 crisis
Amazon in contact with coronavirus test makers for potential screenings on employees
Europe's north-south lockdown divide revealed by Google data
IKEA store operator buys startup to boost virtual home decorating tools
Cisco's Webex draws record 324 million users in March
DF19
Monash Uni targets higher-speed student admissions processing
Part of a broader back-office transformation drive.
Feb 17 2020 7:00AM
ANZ's former life insurance arm OnePath revealed as early AI adopter
Runs analytics over 10 years of claims data.
Jan 28 2020 1:20PM
NAB wraps up 'scary' data migration for 2800 mortgage brokers
Reveals payoffs from 'Podium Reimagined' project.
Jan 21 2020 1:22PM
RMIT Online tasks Kraken with reeling in enrolments
The long tentacles of lead nurture.
Jan 20 2020 1:14PM
Qantas powers into DevOps for its Salesforce environment
Deploys automation and CI/CD tools, plans to expand team.
Dec 18 2019 7:08AM
Qantas to link up with mining, gas HQs to coordinate weather evacuations
Uses software to get closer to business customers.
Dec 4 2019 12:51PM
Telstra tackles sales data goals with Salesforce's Einstein Analytics
Creates central dashboard for 3500 sales staff.
Nov 28 2019 1:35PM
ANZ is quietly building a brand new banking platform
Exclusive: Chases tenfold improvement in speed and capability.
Nov 25 2019 7:10AM
NBN Co helps staff solve awkward questions at social events
Find answers, lodge support tickets on the spot.
Nov 22 2019 1:10PM
Kayo Sports hopes to make its support bot a "mind reader"
Aussie streaming service to use data to guess why customers are getting in contact.
Nov 21 2019 7:10AM
NBN Co looks to retain customers and grow their "lifetime value"
Establishes a presence across seven Salesforce clouds.
Nov 21 2019 7:04AM
