DF19
Monash Uni targets higher-speed student admissions processing
Part of a broader back-office transformation drive.
Feb 17 2020 7:00AM
ANZ's former life insurance arm OnePath revealed as early AI adopter
Runs analytics over 10 years of claims data.
Jan 28 2020 1:20PM
NAB wraps up 'scary' data migration for 2800 mortgage brokers
Reveals payoffs from 'Podium Reimagined' project.
Jan 21 2020 1:22PM
RMIT Online tasks Kraken with reeling in enrolments
The long tentacles of lead nurture.
Jan 20 2020 1:14PM
Qantas powers into DevOps for its Salesforce environment
Deploys automation and CI/CD tools, plans to expand team.
Dec 18 2019 7:08AM
Qantas to link up with mining, gas HQs to coordinate weather evacuations
Uses software to get closer to business customers.
Dec 4 2019 12:51PM
Telstra tackles sales data goals with Salesforce's Einstein Analytics
Creates central dashboard for 3500 sales staff.
Nov 28 2019 1:35PM
ANZ is quietly building a brand new banking platform
Exclusive: Chases tenfold improvement in speed and capability.
Nov 25 2019 7:10AM
NBN Co helps staff solve awkward questions at social events
Find answers, lodge support tickets on the spot.
Nov 22 2019 1:10PM
Kayo Sports hopes to make its support bot a "mind reader"
Aussie streaming service to use data to guess why customers are getting in contact.
Nov 21 2019 7:10AM
NBN Co looks to retain customers and grow their "lifetime value"
Establishes a presence across seven Salesforce clouds.
Nov 21 2019 7:04AM
