department of customer service

NSW gov looks to replace main website hosting platform

NSW gov looks to replace main website hosting platform

Consolidations, pandemic drive up traffic.
May 2 2022 6:30AM
NSW gov slashes $1bn from SAP licensing cost

NSW gov slashes $1bn from SAP licensing cost

Contract now worth $475m over 15 years.
Mar 17 2022 12:02PM
NSW Justice takes charge of massive government ERP consolidation

NSW Justice takes charge of massive government ERP consolidation

Customer Service cedes responsibility after two years of work.
Jan 24 2022 7:05AM
Telstra-led consortium to build out NSW's digital twin

Telstra-led consortium to build out NSW's digital twin

Ahead of planned statewide rollout.
Sep 20 2021 1:38PM
NSW govt looks to broker new cloud deals

NSW govt looks to broker new cloud deals

As public cloud shift ramps up.
Sep 1 2021 12:50PM
NSW govt extends digital photo card trial to more than 200 suburbs

NSW govt extends digital photo card trial to more than 200 suburbs

In Western Sydney and the Blue Mountains.
Aug 5 2021 11:41AM
NSW Customer Service dept appoints cluster CISO

NSW Customer Service dept appoints cluster CISO

Finds new leader at NSW Justice.
Jul 20 2021 6:30AM
NSW Customer Service dept hunts new CIO to lead merged IT group

NSW Customer Service dept hunts new CIO to lead merged IT group

Following restructure.
Jun 1 2021 12:58PM
NSW Customer Service dept to merge IT teams in restructure

NSW Customer Service dept to merge IT teams in restructure

CIO, CTO teams to combine.
Apr 28 2021 6:55AM
NSW govt replaces Unisys IT services with blend of insourcing, outsourcing

NSW govt replaces Unisys IT services with blend of insourcing, outsourcing

GovConnect shared services transition nears completion.
Apr 15 2021 6:59AM
NSW Customer Service dept hunts CISO for 'expanded' role

NSW Customer Service dept hunts CISO for 'expanded' role

Leadership position elevated.
Mar 15 2021 6:55AM
NSW govt to create on-demand IT contractor pool for 'burst' work

NSW govt to create on-demand IT contractor pool for 'burst' work

As urgent work requests, digital programs climb.
Mar 10 2021 12:38PM
NSW govt kicks off digital photo card trial

NSW govt kicks off digital photo card trial

Builds on success of digital driver’s licence.
Feb 2 2021 11:55AM
Meet the state government finalists in the 2021 iTnews Benchmark Awards

Meet the state government finalists in the 2021 iTnews Benchmark Awards

Insiders speak about check-in apps and a large-scale digital twin.
Jan 29 2021 12:38PM
Service NSW told to urgently improve data handling after cyber attack

Service NSW told to urgently improve data handling after cyber attack

Audit finds problems by the bucket load.
Dec 18 2020 5:51PM
Revenue NSW to shift 'Crown Jewels' apps to AWS

Revenue NSW to shift 'Crown Jewels' apps to AWS

Core fine systems to leave GovDC.
Nov 9 2020 6:22AM
NSW to set up govt-wide cyber security services panel

NSW to set up govt-wide cyber security services panel

Expected to overcome sourcing issues.
Oct 21 2020 12:25PM
NSW govt makes its first regulation machine-readable

NSW govt makes its first regulation machine-readable

Launches rules-as-code platform.
Oct 1 2020 11:34AM
NSW strikes government-wide cloud deal with AWS

NSW strikes government-wide cloud deal with AWS

Joins Vault Cloud on sourcing arrangement.
Sep 3 2020 6:52AM

Log In

  |  Forgot your password?