Latest News
Tasmania puts $150m towards digital health upgrades
Matt Tett to lead essential primer session on security by design
Operationalising net zero to be centre stage at IoT Impact conference
"We're seeing some good policy put in place, but that's the exception"
NAB Now Pay Later highlights in-house capabilities
department of customer service
NSW gov looks to replace main website hosting platform
Consolidations, pandemic drive up traffic.
May 2 2022 6:30AM
NSW gov slashes $1bn from SAP licensing cost
Contract now worth $475m over 15 years.
Mar 17 2022 12:02PM
NSW Justice takes charge of massive government ERP consolidation
Customer Service cedes responsibility after two years of work.
Jan 24 2022 7:05AM
Telstra-led consortium to build out NSW's digital twin
Ahead of planned statewide rollout.
Sep 20 2021 1:38PM
NSW govt looks to broker new cloud deals
As public cloud shift ramps up.
Sep 1 2021 12:50PM
Promoted Content
Delivering customer-centric government
The inspiring career of Emma Hogan, Secretary of the New South Wales Department of Customer Service.
Aug 16 2021 12:04PM
NSW govt extends digital photo card trial to more than 200 suburbs
In Western Sydney and the Blue Mountains.
Aug 5 2021 11:41AM
NSW Customer Service dept appoints cluster CISO
Finds new leader at NSW Justice.
Jul 20 2021 6:30AM
NSW Customer Service dept hunts new CIO to lead merged IT group
Following restructure.
Jun 1 2021 12:58PM
NSW Customer Service dept to merge IT teams in restructure
CIO, CTO teams to combine.
Apr 28 2021 6:55AM
NSW govt replaces Unisys IT services with blend of insourcing, outsourcing
GovConnect shared services transition nears completion.
Apr 15 2021 6:59AM
NSW Customer Service dept hunts CISO for 'expanded' role
Leadership position elevated.
Mar 15 2021 6:55AM
NSW govt to create on-demand IT contractor pool for 'burst' work
As urgent work requests, digital programs climb.
Mar 10 2021 12:38PM
NSW govt kicks off digital photo card trial
Builds on success of digital driver’s licence.
Feb 2 2021 11:55AM
Meet the state government finalists in the 2021 iTnews Benchmark Awards
Insiders speak about check-in apps and a large-scale digital twin.
Jan 29 2021 12:38PM
Service NSW told to urgently improve data handling after cyber attack
Audit finds problems by the bucket load.
Dec 18 2020 5:51PM
Revenue NSW to shift 'Crown Jewels' apps to AWS
Core fine systems to leave GovDC.
Nov 9 2020 6:22AM
NSW to set up govt-wide cyber security services panel
Expected to overcome sourcing issues.
Oct 21 2020 12:25PM
NSW govt makes its first regulation machine-readable
Launches rules-as-code platform.
Oct 1 2020 11:34AM
NSW strikes government-wide cloud deal with AWS
Joins Vault Cloud on sourcing arrangement.
Sep 3 2020 6:52AM
