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Home
customers
customers
T-Mobile says hackers stole about 7.8m postpaid customers' personal data
As it performs ongoing investigation into a cyberattack.
Staff Writer
Aug 19 2021 12:10PM
Security
US banks deploy AI to monitor customers, workers
Amid tech backlash.
Paresh Dave and Jeffrey Dastin
Apr 20 2021 11:44AM
Financial Services
SolarWinds says "fewer than 18,000" customers compromised
Software update allowed hackers to spy unnoticed for almost nine months.
Jack Stubbs and Raphael Satter
Dec 15 2020 6:50AM
Security
How Telstra and others "overcharged" NBN customers
Analysis: Bad process, bad data.
Ry Crozier
Nov 16 2017 6:30AM
Telco/ISP
NBN Co readies pitch to 'high-value' business users
Nears milestone entry into the business Ethernet market.
Ry Crozier
Jan 10 2017 12:00PM
Telco/ISP
Customs to pilot new border clearance system
Automated, biometric future for travellers.
Allie Coyne
Jul 21 2014 1:20PM
Security
How Qantas riled up the Kiwis during Rugby World Cup
And why it won't happen in 2015.
Ry Crozier
Nov 25 2013 10:57AM
Software
Vodafone invests in social to combat customer churn
Seeks an 'omnichannel' view of customers.
Ry Crozier
Nov 19 2013 12:42PM
Software
iiNet pulls in 12,000 NBN fibre customers
Surpasses 20,000 total connections on new network.
Ry Crozier
Aug 21 2013 10:45AM
Telco/ISP
Kogan sues ispONE
Telco partner in legal firing line.
Allie Coyne
Apr 9 2013 4:34PM
Telco/ISP
iiNet adds 2600 NBN fibre customers
In just over three months.
Ry Crozier
Mar 19 2013 11:07AM
Telco/ISP
Dropbox overhaul aims to attract enterprise users
Role-based access, dashboards introduced.
Gerry Shih
Feb 13 2013 12:45PM
Storage
Westpac customers still waiting for mobile banking upgrade
More job cuts flagged.
Charis Palmer
Nov 5 2012 1:50PM
Software
Internode makes play for disgruntled Adam customers
As 'only true remaining South Australian ISP' is sold.
Ry Crozier
Oct 24 2012 8:00PM
Telco/ISP
HP Australia hit by ACCC legal case
Warranty and guarantee obligations questioned.
Ry Crozier
Oct 16 2012 2:40PM
Hardware
Emergency maintenance downs SugarCRM cloud
No notice given.
Juha Saarinen
Oct 12 2012 5:20AM
Software
Misled TPG unlimited customers granted free exit
Can terminate contract without penalty.
Staff Writers
Jul 24 2012 11:58AM
Telco/ISP
Telco strategy shifts to the customer
Comment: Better customer service a win for consumers and telcos.
David Kennedy
Dec 9 2011 1:19PM
Telco/ISP
Can consumers be expected to understand mobile pricing?
Comment: Fixed-line and mobile arguments are rife with inconsistencies.
David Havyatt
Jul 28 2011 2:25PM
Telco/ISP
Melbourne IT gives up on SMB cloud
Not worth the investment.
Brett Winterford
Jun 2 2011 6:50AM
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