Latest News
Telstra customers impacted by prolonged prepaid system outage
Alphabet's Wing project unveils new drone delivery model in Texas
US consumer watchdog to query tech giants over financial data
Gov asked to revise NBN SoE to cover field force work conditions
Biden administration seeks corporate America's help tracking cyber criminals
customers
T-Mobile says hackers stole about 7.8m postpaid customers' personal data
As it performs ongoing investigation into a cyberattack.
Aug 19 2021 12:10PM
US banks deploy AI to monitor customers, workers
Amid tech backlash.
Apr 20 2021 11:44AM
SolarWinds says "fewer than 18,000" customers compromised
Software update allowed hackers to spy unnoticed for almost nine months.
Dec 15 2020 6:50AM
How Telstra and others "overcharged" NBN customers
Analysis: Bad process, bad data.
Nov 16 2017 6:30AM
NBN Co readies pitch to 'high-value' business users
Nears milestone entry into the business Ethernet market.
Jan 10 2017 12:00PM
Customs to pilot new border clearance system
Automated, biometric future for travellers.
Jul 21 2014 1:20PM
How Qantas riled up the Kiwis during Rugby World Cup
And why it won't happen in 2015.
Nov 25 2013 10:57AM
Vodafone invests in social to combat customer churn
Seeks an 'omnichannel' view of customers.
Nov 19 2013 12:42PM
iiNet pulls in 12,000 NBN fibre customers
Surpasses 20,000 total connections on new network.
Aug 21 2013 10:45AM
Kogan sues ispONE
Telco partner in legal firing line.
Apr 9 2013 4:34PM
iiNet adds 2600 NBN fibre customers
In just over three months.
Mar 19 2013 11:07AM
Dropbox overhaul aims to attract enterprise users
Role-based access, dashboards introduced.
Feb 13 2013 12:45PM
Westpac customers still waiting for mobile banking upgrade
More job cuts flagged.
Nov 5 2012 1:50PM
Internode makes play for disgruntled Adam customers
As 'only true remaining South Australian ISP' is sold.
Oct 24 2012 8:00PM
HP Australia hit by ACCC legal case
Warranty and guarantee obligations questioned.
Oct 16 2012 2:40PM
Emergency maintenance downs SugarCRM cloud
No notice given.
Oct 12 2012 5:20AM
Misled TPG unlimited customers granted free exit
Can terminate contract without penalty.
Jul 24 2012 11:58AM
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Telco strategy shifts to the customer
Comment: Better customer service a win for consumers and telcos.
Dec 9 2011 1:19PM
Can consumers be expected to understand mobile pricing?
Comment: Fixed-line and mobile arguments are rife with inconsistencies.
Jul 28 2011 2:25PM
Melbourne IT gives up on SMB cloud
Not worth the investment.
Jun 2 2011 6:50AM
