crm

Salesforce passes SAP as top CRM dog

Salesforce passes SAP as top CRM dog

Gartner pegs new leader.
Staff Writers Apr 30 2013 12:26PM Software
Oracle pitches software at business users

Oracle pitches software at business users

CIOs absent from cloud customer panel.
Liz Tay Mar 14 2013 7:49AM Software
Macquarie Uni commits to first central CRM

Macquarie Uni commits to first central CRM

Inks four-year agreement for hosted system.
Liz Tay Feb 21 2013 11:36AM Software
Oracle to drive NRMA member satisfaction

Oracle to drive NRMA member satisfaction

Complete upgrade of CRM, financials and analytics.
Chris Jager Jan 21 2013 7:11AM Software
SAP announces Business Suite for HANA beta

SAP announces Business Suite for HANA beta

Real-time ERP promised.
Juha Saarinen Jan 11 2013 7:29AM Software
NAB deploys customer data aggregator

NAB deploys customer data aggregator

Multiple data sources to feed hosted CRM.
Liz Tay Nov 21 2012 7:15AM Software
WA Child Protection appoints new CRM outsourcer

WA Child Protection appoints new CRM outsourcer

Fujitsu replaces Unisys in $10m deal.
Staff Writers Sep 25 2012 2:00PM Strategy
CGU Insurance consolidates cloud CRM

CGU Insurance consolidates cloud CRM

Amid multi-year overhaul.
Liz Tay Sep 24 2012 7:00AM Strategy
Toll trials driver fatigue technology

Toll trials driver fatigue technology

One-off expenses cause profit drop.
Ry Crozier Aug 27 2012 1:30PM Hardware
Origin Energy plans Integral cutover to SAP

Origin Energy plans Integral cutover to SAP

Finishes its own retail transformation.
Ry Crozier Aug 24 2012 7:00AM Software
Aussie Home Loans builds custom core lending platform

Aussie Home Loans builds custom core lending platform

Off-the-shelf products do not meet requirements.
Liz Tay Jun 21 2012 7:00AM Strategy
Australian Power & Gas brings IT up to scratch

Australian Power & Gas brings IT up to scratch

Enterprise architecture to underpin growth visions.
Ry Crozier May 17 2012 12:15PM Strategy
SugarCRM targets business managers, not IT

SugarCRM targets business managers, not IT

Chief information officers relegated to 'veto factor'.
Staff Writers Apr 10 2012 11:51AM Software
Servcorp mulls hosted productivity software

Servcorp mulls hosted productivity software

For staff and virtual office customers.
Ry Crozier Mar 20 2012 12:00PM Software
NSW Businesslink eyes Oracle CRM on-demand

NSW Businesslink eyes Oracle CRM on-demand

Underpins agency system under development.
Ry Crozier Feb 1 2012 3:20PM Software
Telstra shuts down systems after privacy breach

Telstra shuts down systems after privacy breach

Update: Privacy Commissioner steps in as 60,000 passwords reset.
Brett Winterford Dec 12 2011 6:47AM Security
Salesforce.com nabs Australia Post call centre

Salesforce.com nabs Australia Post call centre

Post to go social.
Liam Tung Nov 22 2011 6:46AM Software
Porting SAP to the iPad

Porting SAP to the iPad

How Integria took the SAP desktop experience to a tablet world.
Ry Crozier Nov 10 2011 12:45PM Hardware
Vic Govt overhauls mining, fisheries IT systems

Vic Govt overhauls mining, fisheries IT systems

Sets about replacing legacy licensing systems with SAP software.
Ry Crozier Nov 9 2011 11:30AM Software
Woolworths slims service desk footprint

Woolworths slims service desk footprint

Consolidates customer support.
Ry Crozier Jul 19 2011 6:45AM Strategy

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