crm

State of MarTech: Data Management

State of MarTech: Data Management

Accent Group, SBS and Brighter Super.
Brad Howarth Aug 17 2025 10:00PM State of MarTech
Allianz Life says majority of US customers' data stolen in hack

Allianz Life says majority of US customers' data stolen in hack

Gained access to cloud-based CRM.
Staff Writer Jul 28 2025 6:55AM Security
Norths Collective set to launch app under transformation push

Norths Collective set to launch app under transformation push

Sees early results from personalisation.
Kate Weber Sep 29 2022 7:00AM Software
ASIC needs 'substantial' IT, data and culture overhaul

ASIC needs 'substantial' IT, data and culture overhaul

Troubled CRM and data lake projects highlight immediate challenges.
Ry Crozier Aug 26 2022 6:32AM Financial Services
CRM's impact on the customer relationship

CRM's impact on the customer relationship

Using the CRM to understand customers.
Athina Mallis Jul 14 2022 5:53AM Marketing
CRM is a solution, not the solution

CRM is a solution, not the solution

According to Petra Markova, founder and director at Redvantage.
Athina Mallis Jul 13 2022 5:34AM Marketing
Case Study: Unicorn Go1 leverages Salesforce to support global expansion

Case Study: Unicorn Go1 leverages Salesforce to support global expansion

“In our world, growth is sales".
Velvet-Belle Templeman Jun 30 2022 2:00AM Marketing
Salesforce posts upbeat results on hybrid work boost

Salesforce posts upbeat results on hybrid work boost

With Slack growth also exceeding expectations.
Staff Writer Mar 2 2022 11:50AM Cloud
Zendesk rejects US$16 billion private equity offer

Zendesk rejects US$16 billion private equity offer

CRM vendor persisting with SurveyMonkey offer.
Staff Writer Feb 11 2022 11:49AM Financial Services
Salesforce shares fall on disappointing profit forecast

Salesforce shares fall on disappointing profit forecast

Appoints new co-CEO.
Staff Writer Dec 1 2021 12:36PM Cloud
Mercer says CRM led transformation has improved its members' retirement readiness

Mercer says CRM led transformation has improved its members' retirement readiness

Partnership between technology teams pays dividends.
Andrew Birmingham , Velvet-Belle Templeman Aug 17 2021 9:52AM Digital Nation
Bunnings looks to level up insights with new enterprise data platform

Bunnings looks to level up insights with new enterprise data platform

As the retail giant grows its digital ambitions.
Kate Weber Jun 4 2021 2:01PM Strategy
Charles Sturt Uni prepares for final stage of CRM upgrade

Charles Sturt Uni prepares for final stage of CRM upgrade

Supporting students across 10 campuses.
Matt Johnston Oct 16 2020 12:49PM Software
David Jones transforms customer service to meet online growth

David Jones transforms customer service to meet online growth

Re-platforms to a mix of Amazon Connect and Salesforce.
Ry Crozier Jul 16 2020 6:58AM Cloud
Penrith City Council taps Dynamics 365 as first CRM

Penrith City Council taps Dynamics 365 as first CRM

Supporting a booming population.
Matt Johnston Feb 21 2020 6:40AM Projects
Flinders Uni builds real-time data system on three-cloud solution

Flinders Uni builds real-time data system on three-cloud solution

Improves security posture.
Matt Johnston Oct 1 2019 10:25AM Strategy
Salesforce killer Zoho sinks cash into local racks

Salesforce killer Zoho sinks cash into local racks

Aldi of CRM buys Equinix cages, refuses to utter the phrase ERP out loud.
Julian Bajkowski Sep 19 2019 11:59PM Cloud
Telstra expands its use of Salesforce

Telstra expands its use of Salesforce

To improve sales pipeline and personalisation.
Ry Crozier Aug 15 2019 10:34AM Cloud

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