churn

Amaysim claims churn victory to keep 28,000 customers

Amaysim claims churn victory to keep 28,000 customers

By getting a better handle on its customer data.
Staff Writer Jul 8 2022 12:15PM Software
NBN 'soft cap' on excess fees may in fact target the threat of 5G churn

NBN 'soft cap' on excess fees may in fact target the threat of 5G churn

New modelling shows it won't stop margins being squeezed, either.
Ry Crozier May 5 2021 6:59PM Telco/ISP
Foxtel turns to data to keep its customers

Foxtel turns to data to keep its customers

Works out how much to discount its products to stop churn.
Ry Crozier Jul 3 2018 12:54AM Strategy
Veteran AMP CIO steps down

Veteran AMP CIO steps down

New tech chief named as replacement.
Paris Cowan Oct 16 2014 11:38AM Financial Services
Xenophon wants Telstra to save abandoned telco customers

Xenophon wants Telstra to save abandoned telco customers

'Default provider' needed for victims of telco collapse.
Allie Coyne May 15 2014 2:34PM Telco/ISP
VHA flags more losses after another 443,000 customers walk

VHA flags more losses after another 443,000 customers walk

Hopes to stem mounting losses in 2014.
Ry Crozier Feb 26 2013 11:18AM Telco/ISP
Origin Energy plans Integral cutover to SAP

Origin Energy plans Integral cutover to SAP

Finishes its own retail transformation.
Ry Crozier Aug 24 2012 7:00AM Software
Vodafone Australia churn nears half a million for 2011

Vodafone Australia churn nears half a million for 2011

British joint owners 'not pleased'.
James Hutchinson Feb 14 2012 6:56AM Telco/ISP
Swan's bank laws could mean costly IT upgrades

Swan's bank laws could mean costly IT upgrades

Carbon tax impacts also expected.
Liam Tung May 20 2011 7:28AM Software
Optus: Break NBN Co into baby telcos

Optus: Break NBN Co into baby telcos

And CEO takes a swipe at iiNet No.2 claims.
Nate Cochrane Feb 27 2011 5:49PM Telco/ISP
Comcen inherits a "few hundred" TSN customers

Comcen inherits a "few hundred" TSN customers

Nears completion of churn.
Ry Crozier Apr 13 2010 3:41PM Telco/ISP
TSN sells its customers to Comcen

TSN sells its customers to Comcen

Last-minute deal after first sale fell through.
Ry Crozier Apr 12 2010 6:39PM Telco/ISP
TSN Internet churns customers to Comcen

TSN Internet churns customers to Comcen

Customers outside NSW to be churned.
Ry Crozier Apr 12 2010 1:20PM Telco/ISP
Survey shows iPhone churn a major issue

Survey shows iPhone churn a major issue

'But everything is wonderful', say mobile operators.
Brett Winterford Jul 24 2009 6:33AM Telco/ISP
Email provider customer churn to soar

Email provider customer churn to soar

Study suggests 32 percent of marketers could switch services.
Shaun Nichols Nov 6 2006 9:32AM Software
Telstra’s back end to burn churn

Telstra’s back end to burn churn
James Riley Nov 15 2002 4:36PM Telco/ISP

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