care
Forrester: Take care with the cloud
Cloud computing could be more expensive than traditional methods, but offers benefits if used right, according to experts at Forrester Research.
Jun 4 2009 6:03AM
Internode turns attention to customer care systems
Internode has started a $4 million upgrade to its customer care systems that the ISP says will reduce queues in busy periods and provide more self-service options for customers.
May 26 2009 11:12AM
Western Power buys Oracle billing software
Western Power has invested in Oracle software to help manage larger volumes of customer information brought about by disaggregation of the electricity market in Western Australia.
Apr 6 2009 2:49PM
Telstra pilots videoconferencing for remote aged care
Telstra is piloting a videoconferencing and IT system at four aged care facilities in NSW and Queensland it hopes will help connect residents to medical specialists and form the basis for a repeatable system that can be rolled out nationwide.
Dec 10 2008 4:47PM
Rudd Government launches virtual children's hub
The Rudd Government today launched a Web site that provides access to health, early learning, child care and parenting support information to parents and carers.
Oct 23 2008 2:18PM
DoJ combating health care fraud
The U.S. Department of Justice (DoJ) continues its efforts to combat health care fraud and other criminal acts against the health care system by strengthening its overall enforcement.
May 30 2008 9:53AM
Hacker accesses Social Security numbers of 71,000 US health care workers
The personal information - including Social Security numbers - of 71,000 Indiana state health care workers were accessed by a hacker in January.
Mar 23 2007 1:34AM
Google takes care of minor Gmail vulnerability
Google has patched a minor flaw that allowed JavaScript code to run when viewing a Gmail message, the search engine giant said today.
Mar 3 2006 9:58PM
Hakuna matata - we don't care about spam
People may not like spam, but they are increasingly learning to live with it. A new report by the Pew Internet and American Life Project suggests users do not hate spam as much as they did a year ago and that their reaction to it is softening.
Apr 11 2005 2:24PM
