care

Forrester: Take care with the cloud

Forrester: Take care with the cloud

Cloud computing could be more expensive than traditional methods, but offers benefits if used right, according to experts at Forrester Research.
Angelica Mari Jun 4 2009 6:03AM Telco/ISP
Internode turns attention to customer care systems

Internode turns attention to customer care systems

Internode has started a $4 million upgrade to its customer care systems that the ISP says will reduce queues in busy periods and provide more self-service options for customers.
Staff Writers May 26 2009 11:12AM Software
Western Power buys Oracle billing software

Western Power buys Oracle billing software

Western Power has invested in Oracle software to help manage larger volumes of customer information brought about by disaggregation of the electricity market in Western Australia.
Staff Writers Apr 6 2009 2:49PM Software
Telstra pilots videoconferencing for remote aged care

Telstra pilots videoconferencing for remote aged care

Telstra is piloting a videoconferencing and IT system at four aged care facilities in NSW and Queensland it hopes will help connect residents to medical specialists and form the basis for a repeatable system that can be rolled out nationwide.
Staff Writers Dec 10 2008 4:47PM Telco/ISP
Rudd Government launches virtual children's hub

Rudd Government launches virtual children's hub

The Rudd Government today launched a Web site that provides access to health, early learning, child care and parenting support information to parents and carers.
Staff Writers Oct 23 2008 2:18PM Software
DoJ combating health care fraud

DoJ combating health care fraud

The U.S. Department of Justice (DoJ) continues its efforts to combat health care fraud and other criminal acts against the health care system by strengthening its overall enforcement.
Sue May 30 2008 9:53AM Security
Hacker accesses Social Security numbers of 71,000 US health care workers

Hacker accesses Social Security numbers of 71,000 US health care workers

The personal information - including Social Security numbers - of 71,000 Indiana state health care workers were accessed by a hacker in January.
Frank Washkuch Mar 23 2007 1:34AM Security
Google takes care of minor Gmail vulnerability

Google takes care of minor Gmail vulnerability

Google has patched a minor flaw that allowed JavaScript code to run when viewing a Gmail message, the search engine giant said today.
Dan Kaplan Mar 3 2006 9:58PM Security
Hakuna matata - we don't care about spam

Hakuna matata - we don't care about spam

People may not like spam, but they are increasingly learning to live with it. A new report by the Pew Internet and American Life Project suggests users do not hate spam as much as they did a year ago and that their reaction to it is softening.
David Quainton Apr 11 2005 2:24PM Security

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