Castle makes its mark

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Castle makes its mark

Assailed by a horde of paperwork and dominated by a mountain of forms, White Castle knew it had to act. John Sterlicchi found out how

The 13,000 people working at White Castle know how to make and sell millions of some of the country's most popular hamburgers each year. Less inspiring is the fact that those same employees generate tons of paperwork just complying with the company's human resources systems. For instance, a ...

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