Financial Services

CBA digital concierge nudges staff to claim extra leave

CBA digital concierge nudges staff to claim extra leave

Navigates complexity of individual entitlements.
Ry Crozier Feb 13 2025 2:24PM Financial Services
Suncorp "spins up" new team for core platform modernisation

Suncorp "spins up" new team for core platform modernisation

Due to roll out in Australia next year.
Eleanor Dickinson Feb 12 2025 5:01PM Cloud
ASIC probes latest ASX CHESS glitch

ASIC probes latest ASX CHESS glitch

Caused delayed settlements before Christmas.
Kate Weber Feb 3 2025 4:16PM Financial Services
CBA uses gen AI tool to review cloud workloads more often

CBA uses gen AI tool to review cloud workloads more often

Compares deployments against AWS best practice principles.
Ry Crozier Jan 31 2025 6:48AM Financial Services
Goldman Sachs hires Amazon exec in senior AI engineering role

Goldman Sachs hires Amazon exec in senior AI engineering role

To help develop and refine AI platforms and products.
Saeed Azhar Jan 30 2025 6:49AM Financial Services
Australian Unity is ramping up an enterprise automation drive

Australian Unity is ramping up an enterprise automation drive

Underpinned by Appian technology.
Ry Crozier Jan 23 2025 6:26AM Financial Services
NGM Group hires ex-Bendigo and Adelaide Bank CIO

NGM Group hires ex-Bendigo and Adelaide Bank CIO

Andrew Cresp left the bank last August.
Eleanor Dickinson Jan 8 2025 10:14AM Training & Development
Australia's Big 4 banks 'exit' thousands of suspected mule accounts

Australia's Big 4 banks 'exit' thousands of suspected mule accounts

Detection technology turns up the heat on scammers and intermediaries.
Ry Crozier Dec 23 2024 6:31AM Financial Services
Suncorp moves from AI experimentation to full-scale production

Suncorp moves from AI experimentation to full-scale production

Renews agreement with Microsoft to scale up AI deployments.
Eleanor Dickinson Dec 12 2024 6:27AM Cloud
CBA pushing to production more often, with fewer incidents

CBA pushing to production more often, with fewer incidents

Credits reversal to its DecSecOps transformation.
Ry Crozier Dec 6 2024 1:46AM Financial Services
Citigroup rolls out AI tools for employees

Citigroup rolls out AI tools for employees

In eight countries initially.
Tatiana Bautzer Dec 6 2024 1:41AM Financial Services
Great Southern Bank eyes virtual branches "in every postcode"

Great Southern Bank eyes virtual branches "in every postcode"

Using resources freed up by technology.
Kate Weber Dec 5 2024 11:29AM Leadership
NAB starts tailoring the output of its AI pair-programming

NAB starts tailoring the output of its AI pair-programming

Uses code transformation on Java apps, expands access across engineering base.
Ry Crozier Dec 5 2024 6:43AM Financial Services
IAG treats generative AI as an "inclusive innovation"

IAG treats generative AI as an "inclusive innovation"

Splits use cases into three categories.
Kate Weber Dec 5 2024 6:41AM Financial Services
CBA's latest cloud optimisation is knowledge access

CBA's latest cloud optimisation is knowledge access

Deploys AI assistant to present engineers with bank-specific answers to questions.
Ry Crozier Dec 4 2024 6:28AM Financial Services
SEC settles with ICBC unit over ransomware attack

SEC settles with ICBC unit over ransomware attack

Imposes no fine.
Staff Writer Dec 4 2024 6:18AM Security
CBA continues building out generative AI capabilities

CBA continues building out generative AI capabilities

Across its operations.
Kate Weber Nov 29 2024 6:42AM Financial Services
Macquarie Group rolls out GenAI chat tool globally

Macquarie Group rolls out GenAI chat tool globally

Has about 5000 active users each week.
Kate Weber Nov 21 2024 6:35AM Emerging Tech
QBE Insurance harnesses data to boost staff experience

QBE Insurance harnesses data to boost staff experience

Runs data collection more frequently, feeds analysis up to leaders.
Kate Weber Nov 13 2024 6:34AM HR
ESSSuper takes on tech outsourcer Iress in contract dispute

ESSSuper takes on tech outsourcer Iress in contract dispute

Engagement intended to improve online services.
Ry Crozier Nov 11 2024 11:42AM Financial Services

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