Financial Services

ANZ Institutional readies go-live for "multi-agent chatbot" amie

ANZ Institutional readies go-live for "multi-agent chatbot" amie

A "personalised markets analyst" for its bankers.
Ry Crozier Jun 5 2025 5:25AM Financial Services
Westpac pilots AI to analyse inbound call content

Westpac pilots AI to analyse inbound call content

Pattern matching and prompts for support staff.
Ry Crozier May 29 2025 6:42AM Financial Services
Westpac hires CBA's data chief to lead AI, data and digital

Westpac hires CBA's data chief to lead AI, data and digital

Will start in September.
Ry Crozier May 26 2025 9:15AM Financial Services
ANZ explores agentic AI opportunities

ANZ explores agentic AI opportunities

After building strong foundations.  
Kate Weber May 26 2025 6:49AM Emerging Tech
Bendigo and Adelaide Bank tackles Kafka growth since open banking

Bendigo and Adelaide Bank tackles Kafka growth since open banking

Usage increases from one to 16 teams in five years.
Ry Crozier May 19 2025 6:31AM Financial Services
Tyro Payments seeks new CISO

Tyro Payments seeks new CISO

Manasseh Paradesi set to leave.
Kate Weber May 16 2025 6:40AM Training & Development
JPMorgan says AI helped boost sales, add clients

JPMorgan says AI helped boost sales, add clients

Even amid market turmoil.
Nupur Anand May 6 2025 6:28AM Software
ANZ Plus to go passwordless

ANZ Plus to go passwordless

Two authentication options to be offered from "mid-2025".
Ry Crozier May 1 2025 6:49AM Financial Services
Macquarie Bank wants AI to reduce "cognitive load" on customers

Macquarie Bank wants AI to reduce "cognitive load" on customers

Outlines the "nirvana of delivering services" as a bank.
Ry Crozier Apr 24 2025 2:02PM Financial Services
CBA using AI as part of its 'big room planning'

CBA using AI as part of its 'big room planning'

Prioritising its software delivery efforts.
Ry Crozier Apr 24 2025 6:35AM Financial Services
ANZ continues work on data "one-stop-shop" for its Risk function

ANZ continues work on data "one-stop-shop" for its Risk function

More Google Cloud components in use.
Ry Crozier Apr 17 2025 6:47AM Financial Services
Suncorp is modernising its finance and HR systems

Suncorp is modernising its finance and HR systems

Progressively over the next year.
Ry Crozier Apr 10 2025 6:30AM Financial Services
Cbus hit by "unusually high spike in log-in attempts"

Cbus hit by "unusually high spike in log-in attempts"

Superannuation incident widens.
Ry Crozier Apr 8 2025 2:11AM Financial Services
Aussie super funds targeted by fraudsters using stolen creds

Aussie super funds targeted by fraudsters using stolen creds

At least two funds caught up.
Ry Crozier Apr 4 2025 12:49PM Financial Services
ASX faces fresh technical review of core system

ASX faces fresh technical review of core system

Following glitch late last year.
Kate Weber Mar 31 2025 12:00PM Financial Services
In pictures: Persistent Systems & Google Cloud Benchmark roundtable

In pictures: Persistent Systems & Google Cloud Benchmark roundtable

A selection of photos from a recent iTnews roundtable lunch at Rockpool in Sydney.
VB Templeman Mar 31 2025 10:58AM Benchmarking Change
IAG trials Starlink for its property assessors

IAG trials Starlink for its property assessors

Through Optus.
Ry Crozier Mar 31 2025 5:19AM Financial Services
CBA opens a 'tech hub' in Seattle

CBA opens a 'tech hub' in Seattle

Technology staff can do three-week stints to collaborate with big vendors.
Ry Crozier Mar 27 2025 1:29PM Financial Services
Colonial First State brings AI to its FirstTech function

Colonial First State brings AI to its FirstTech function

Works to improve accuracy of answers to complex financial questions.
Kate Weber Mar 20 2025 11:41AM Emerging Tech
JPMorgan engineers' efficiency rises with coding assistant

JPMorgan engineers' efficiency rises with coding assistant

Developed inhouse.
Haripriya Suresh Mar 17 2025 6:47AM Financial Services

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