Software

HBF's new CRM shaves 35 minutes off member interactions

HBF's new CRM shaves 35 minutes off member interactions

"Single pane of glass" set up for frontline staff.
Eleanor Dickinson Mar 5 2025 6:47AM Cloud
Big tech opposes YouTube exemption from Australia's social media ban

Big tech opposes YouTube exemption from Australia's social media ban

"At odds with the purported reasons for the law."
Renju Jose Mar 5 2025 6:41AM Software
Gov needs to run an AI use census

Gov needs to run an AI use census

And then draw lines at what is and isn’t acceptable use.
Ry Crozier Mar 5 2025 6:35AM Software
ARPANSA under new tech leadership

ARPANSA under new tech leadership

Incumbent departs after eight years.
Eleanor Dickinson Mar 4 2025 6:57AM Hardware
NSW gov brings on new management for core tech platforms

NSW gov brings on new management for core tech platforms

To lead rollout of new operating model.
Eleanor Dickinson Mar 4 2025 6:48AM Cloud
TPG targets 'lean architecture' with single IT stack by 2026

TPG targets 'lean architecture' with single IT stack by 2026

Plans to halve its application number by 2029.
Eleanor Dickinson Mar 3 2025 6:44AM Telco/ISP
Coles credits supply chain tech for handling seasonal surge

Coles credits supply chain tech for handling seasonal surge

Witron system "did not miss a beat".
Eleanor Dickinson Mar 3 2025 6:34AM Hardware
Microsoft to retire Skype in May

Microsoft to retire Skype in May

Prioritises Teams.
Staff Writer Mar 1 2025 8:19AM Software
Services Australia describes fraud, debt-related machine learning use cases

Services Australia describes fraud, debt-related machine learning use cases

A "long, long way" from being production-ready.
Ry Crozier Feb 28 2025 6:55AM Security
Defence pushes back data platform's 'minimum viable capability' delivery

Defence pushes back data platform's 'minimum viable capability' delivery

Program now fully under Commonwealth control.
Ry Crozier Feb 26 2025 2:44PM Software
DTA buys time for gov agencies to migrate off older SAP instances

DTA buys time for gov agencies to migrate off older SAP instances

Extended support through 2030, possible "interim" environment also considered.
Ry Crozier Feb 26 2025 10:54AM Cloud
Optus using AI "ecosystem" to drive down MTTR on B2B incidents

Optus using AI "ecosystem" to drive down MTTR on B2B incidents

Also kicks off GenAI trial in ServiceNow.
Ry Crozier Feb 26 2025 6:59AM Software
Defence IT modernisation has tech talent "knocking at the doors"

Defence IT modernisation has tech talent "knocking at the doors"

Recruited 100 percent of roles advertised last year.
Eleanor Dickinson Feb 26 2025 6:57AM Cloud
Google loses fight on Android Auto access

Google loses fight on Android Auto access

Bodes ill for Big Tech.
Foo Yun Chee Feb 26 2025 6:43AM Software
Microsoft invests in Veeam Software

Microsoft invests in Veeam Software

To build AI products.
Staff Writer Feb 26 2025 6:43AM Software
Apple plans US$500 billion investment, 20,000 research jobs

Apple plans US$500 billion investment, 20,000 research jobs

In next four years.
Stephen Nellis Feb 25 2025 6:52AM Software
Finance kicks off two-year uplift of troubled parliament expenses system

Finance kicks off two-year uplift of troubled parliament expenses system

Benefits realisation review findings "not … glowing".
Ry Crozier Feb 25 2025 6:46AM Finance
ATO's AI models draw deep scrutiny

ATO's AI models draw deep scrutiny

Concerns raised over biases and reproducibility.
Eleanor Dickinson Feb 24 2025 10:28PM Software
OpenAI removes users suspected of malicious activities

OpenAI removes users suspected of malicious activities

Including surveillance and opinion-influence operations.
Anna Tong Feb 24 2025 6:41AM Security
Australian children easily bypass social media age limits, eSafety shows

Australian children easily bypass social media age limits, eSafety shows

Online safety regulator calls out platforms.
Staff Writer Feb 20 2025 6:27AM Software

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