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zendesk
zendesk
Case Study: Catapult Sports boost efficiencies
Under new platform implementation.
Kate Weber
Feb 21 2024 4:35PM
Marketing
Afterpay uses four key systems to back its support function
To forecast demand and assess and train staff.
Jeremy Nadel
Jul 25 2023 6:54AM
Software
Woolworths wants to live-track Milkrun riders picking your order from shelves
Customers would be able to direct them what to buy.
Jeremy Nadel
Jun 13 2023 12:22PM
Software
Zendesk is now private in US$10 billion deal
Shareholders received $77.50 per share in cash.
Staff Writer
Nov 23 2022 9:47AM
Emerging Tech
Zendesk shareholders vote in favour of US$10.2 billion go-private deal
Hellman & Friedman, Permira deal advances.
Staff Writer
Sep 20 2022 11:59AM
Strategy
Zendesk shareholders vote to go private
Shareholders vote for US$10.2 billion planned acquisition.
Staff Writer
Sep 20 2022 9:54AM
Emerging Tech
Proxy firm ISS recommends Zendesk shareholders back go-private deal
Advisory backs $US10bn private equity acquisition.
Staff Writer
Sep 7 2022 6:45AM
Strategy
Zendesk nears buyout deal with private equity firms
Rumours of US$7 billion price tag.
Chibuike Oguh
Jun 24 2022 1:15PM
Strategy
Zendesk close to striking buyout deal
Buyout firms include Hellman & Friedman LLC and Permira, the Wall Street Journal.
Staff Writer
Jun 24 2022 9:24AM
Emerging Tech
Zendesk rejects US$16 billion private equity offer
CRM vendor persisting with SurveyMonkey offer.
Staff Writer
Feb 11 2022 11:49AM
Financial Services
How SelfWealth manages its explosive growth in customer numbers
Trading platform grows by 500 per cent while stock market doubles in size.
Velvet-Belle Templeman
Dec 6 2021 12:55PM
Marketing
Zendesk to buy SurveyMonkey parent for $5.3bn
After facing tailwinds during the pandemic.
Krystal Hu and Noor Zainab Hussain
Oct 29 2021 1:00PM
Software
Telstra's Belong moves to fully digital support model
Had 11,000 ticket backlog at height of COVID-19 crisis.
Ry Crozier
Jun 9 2020 6:48AM
Software
Benchmark Awards 2019 Finalist: Boost Juice real-time feedback app
Gathering more data than mystery shoppers ever could.
Staff Writers
Feb 5 2019 12:19PM
Software
Twitter, Pinterest, Tumblr targeted in Zendesk attack
Customer service software provider hacked.
Allie Coyne
Feb 22 2013 3:47PM
Security
Zendesk hacked, social platforms targeted
Twitter, Pinterest, Tumblr details breached.
Allie Coyne
Feb 22 2013 3:47PM
Security
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