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NAB's UBank gives face and voice to its home loan bot
Third evolution of its bot journey.
Feb 11 2019 12:01AM
UBank chatbot drives home loan growth
Sees "outstanding" uplift from 10-month experiment.
Mar 23 2018 12:00PM
UBank brings AI to customer agents with RoboBrain
Creates new enterprise search tool.
Mar 22 2018 6:20AM
UBank to teach chatbot to read customers' moods
Expand reach through Facebook, Google and Amazon.
Jul 25 2017 5:09PM
UBank launches AI robot for home loan applications
Chatbot underpinned by Watson technology.
May 15 2017 8:52AM
NAB's UBank targets property buyers with new real estate app
Want to know the value of all the houses in your street?
Aug 4 2015 6:00AM
NAB to write off $106m from UBank software
Focus on NextGen forces impairment charge.
Oct 9 2014 10:37AM
A new perspective on digital leadership
Is the coalface of a bank’s technology operations the data centre, or the contact centre?
Sep 8 2014 12:31PM
Big data and the myth of anonymity
Analysis: The Australian companies helping to destroy privacy.
Sep 26 2013 6:45AM
NAB's better-late-than-never tech refresh
Five year refresh becomes ten year transformation.
Mar 5 2013 8:08AM
UBank unveils spending comparison tool
Powered by real-world transactional data.
Nov 9 2012 7:00AM
UBank adopts NAB banking platform
Integrates back-end, core and customer-facing systems.
Aug 27 2012 3:16PM
UBank plans 48-hour web blackout
Website, processing technology upgrades.
Aug 9 2012 7:00AM
UBank fears competition from Google, not CBA
NAB subsidiary spruiks agile software development.
Jun 1 2011 6:45AM
NAB internet banking goes black
Day after UBank glitch.
Jan 31 2011 12:25PM
NAB launches 'simplified' website
Relaunches site, creates social networking profiles.
Aug 31 2010 6:18AM
NAB shuts down controversial social media site
NAB has shut down its social media website experiment, amidst criticism over the way it allegedly treated commentators.
Oct 16 2008 3:14PM
NAB accused of dishonesty by social media commentators
NAB's latest social media experiment has been slammed by commentators and customers as 'dishonest and not-very clever' behaviour.
Oct 16 2008 12:21AM
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