Telstra

Telstra turns to IBM to help reshape its network supply chain

Telstra turns to IBM to help reshape its network supply chain

Sets up a cognitive 'control tower' to help it make decisions.
Ry Crozier May 18 2020 12:39AM Telco/ISP
Telstra braces for fault ticket backlog

Telstra braces for fault ticket backlog

After weeks of being unable to record many jobs.
Ry Crozier May 15 2020 12:50AM Telco/ISP
Telstra tries to stop customers 'falling through the cracks'

Telstra tries to stop customers 'falling through the cracks'

Sets up agent support console with guided paths to resolve issues.
Ry Crozier May 14 2020 6:55AM Telco/ISP
Telstra to book $300m Foxtel stake impairment charge

Telstra to book $300m Foxtel stake impairment charge

After News Corp writes down pay TV operator's value.
Shruti Sonal May 8 2020 11:19AM Financial Services
Telstra throws deep learning at its network challenges

Telstra throws deep learning at its network challenges

Builds powerful 'AI Lab' on IBM, Cisco kit and K8s.
Ry Crozier May 6 2020 11:19AM Cloud
Telstra readies its mobile network for standalone 5G use

Telstra readies its mobile network for standalone 5G use

First devices could appear later this year.
Ry Crozier May 1 2020 9:05AM Telco/ISP
Telstra reveals facility outage numbers from bushfire crisis

Telstra reveals facility outage numbers from bushfire crisis

Root cause not always easy to determine.
Ry Crozier Apr 30 2020 6:56AM Telco/ISP
WA Police expands iPhone rollout amid COVID-19

WA Police expands iPhone rollout amid COVID-19

Gets new funding to deploy 2000 additional devices.
Justin Hendry Apr 24 2020 7:02AM Strategy
Telstra to provide 21k more dongles to Victorian students for remote learning

Telstra to provide 21k more dongles to Victorian students for remote learning

State govt secures further internet devices, bringing total to 26k.
Justin Hendry Apr 23 2020 11:24AM Strategy
Govt calls snap review of mobile blackspots program after fifth round tanks

Govt calls snap review of mobile blackspots program after fifth round tanks

Left holding $46m of an $80m purse.
Ry Crozier Apr 21 2020 9:28AM Telco/ISP
Telstra pushes for a full breakdown of NBN Co's costs

Telstra pushes for a full breakdown of NBN Co's costs

To expose the existence of any cross-subsidies.
Ry Crozier Apr 16 2020 6:57AM Telco/ISP
Optus looks to 'true 5G' to unseat Telstra in the enterprise

Optus looks to 'true 5G' to unseat Telstra in the enterprise

Assuming it can secure enough spectrum at auction.
Ry Crozier Apr 14 2020 1:19PM Telco/ISP
Telstra uses AI to vet 19,000 candidates for 1000 temp jobs

Telstra uses AI to vet 19,000 candidates for 1000 temp jobs

Reveals need for extra 2500 workers.
Ry Crozier Apr 8 2020 6:25PM Telco/ISP
Telstra to provide 4000 SIMs to Victorian students in need

Telstra to provide 4000 SIMs to Victorian students in need

As state moves to adopt remote learning due to COVID-19.
Justin Hendry Apr 7 2020 10:32AM Strategy
Telstra says COVID-19 leads customers to cancel technician visits

Telstra says COVID-19 leads customers to cancel technician visits

Or to refuse to let them in once on-site.
Ry Crozier Apr 2 2020 7:05AM Telco/ISP
NBN Co and biggest carriers to jointly tackle telco congestion

NBN Co and biggest carriers to jointly tackle telco congestion

With 'unusual traffic management and capacity optimisation techniques'.
Ry Crozier Apr 1 2020 10:12AM Networking
Telstra suspends most landline number porting

Telstra suspends most landline number porting

As India’s lockdown impacts its operations.
Ry Crozier Mar 25 2020 6:29PM Telco/ISP
Telstra reveals 20x call volume increase to govt call centres

Telstra reveals 20x call volume increase to govt call centres

As voice networks across A/NZ are hammered.
Ry Crozier Mar 24 2020 5:02PM Telco/ISP
Telstra worries about neutrality of new rural telco support service

Telstra worries about neutrality of new rural telco support service

Says government backed hub should not offer phone support.
Ry Crozier Mar 23 2020 1:15PM Telco/ISP
Telstra pauses job cuts for six months, will hire 1000 extra call centre staff

Telstra pauses job cuts for six months, will hire 1000 extra call centre staff

Brings forward 5G investment.
Matt Johnston Mar 20 2020 10:36AM Strategy

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