Telstra

Telstra's customer insights function evolves with Agile

Telstra's customer insights function evolves with Agile

Uses new software tools to find insights faster.
Ry Crozier Jun 26 2020 12:54PM Software
TfNSW brings free wi-fi to all Central Coast train stations

TfNSW brings free wi-fi to all Central Coast train stations

Four-year plan finally realised.
Justin Hendry Jun 26 2020 10:28AM Telco/ISP
Services Australia loses CISO Narelle Devine

Services Australia loses CISO Narelle Devine

Will move to Telstra to fill vacant Asia Pacific CISO role.
Ry Crozier Jun 25 2020 3:21PM Security
Telstra taps UTS to upskill workforce with micro-credentials

Telstra taps UTS to upskill workforce with micro-credentials

For data analysis, AI and machine learning.
Matt Johnston Jun 25 2020 10:54AM Training & Development
Telstra automates the way it documents internal processes

Telstra automates the way it documents internal processes

Less labour-intensive way of uncovering new bot candidates.
Ry Crozier Jun 24 2020 12:51PM Software
High-speed fibre internet arrives at 500 SA schools

High-speed fibre internet arrives at 500 SA schools

$80 million connectivity program nears completion.
Justin Hendry Jun 24 2020 12:46PM Strategy
Telstra's former Wholesale boss Stuart Lee passes away

Telstra's former Wholesale boss Stuart Lee passes away

Tributes flow from across the telco and IT sectors.
Ry Crozier Jun 11 2020 9:49AM Telco/ISP
Telstra's Belong moves to fully digital support model

Telstra's Belong moves to fully digital support model

Had 11,000 ticket backlog at height of COVID-19 crisis.
Ry Crozier Jun 9 2020 6:48AM Software
Telstra loses its Asia Pacific CISO

Telstra loses its Asia Pacific CISO

Berin Lautenbach one of two recent high-profile infosec departures.
Ry Crozier Jun 5 2020 1:08PM Training & Development
Australian telcos cold on dynamic spectrum sharing for 5G, wireless

Australian telcos cold on dynamic spectrum sharing for 5G, wireless

Leads the ACMA to put investigations on the back burner.
Ry Crozier May 28 2020 10:51AM Telco/ISP
Telstra CEO wants NBN upgrade paths reflected in govt policy

Telstra CEO wants NBN upgrade paths reflected in govt policy

Calls for telcos to be unshackled from past policy and decisions.
Ry Crozier May 25 2020 11:24AM Telco/ISP
Telstra 5G clocks 157 Mbps on average, says Opensignal

Telstra 5G clocks 157 Mbps on average, says Opensignal

Access to more spectrum and mmWave would make a difference.
Juha Saarinen May 23 2020 1:00PM Telco/ISP
Telstra turns to IBM to help reshape its network supply chain

Telstra turns to IBM to help reshape its network supply chain

Sets up a cognitive 'control tower' to help it make decisions.
Ry Crozier May 18 2020 12:39AM Telco/ISP
Telstra braces for fault ticket backlog

Telstra braces for fault ticket backlog

After weeks of being unable to record many jobs.
Ry Crozier May 15 2020 12:50AM Telco/ISP
Telstra tries to stop customers 'falling through the cracks'

Telstra tries to stop customers 'falling through the cracks'

Sets up agent support console with guided paths to resolve issues.
Ry Crozier May 14 2020 6:55AM Telco/ISP
Telstra to book $300m Foxtel stake impairment charge

Telstra to book $300m Foxtel stake impairment charge

After News Corp writes down pay TV operator's value.
Shruti Sonal May 8 2020 11:19AM Financial Services
Telstra throws deep learning at its network challenges

Telstra throws deep learning at its network challenges

Builds powerful 'AI Lab' on IBM, Cisco kit and K8s.
Ry Crozier May 6 2020 11:19AM Cloud
Telstra readies its mobile network for standalone 5G use

Telstra readies its mobile network for standalone 5G use

First devices could appear later this year.
Ry Crozier May 1 2020 9:05AM Telco/ISP
Telstra reveals facility outage numbers from bushfire crisis

Telstra reveals facility outage numbers from bushfire crisis

Root cause not always easy to determine.
Ry Crozier Apr 30 2020 6:56AM Telco/ISP
WA Police expands iPhone rollout amid COVID-19

WA Police expands iPhone rollout amid COVID-19

Gets new funding to deploy 2000 additional devices.
Justin Hendry Apr 24 2020 7:02AM Strategy

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