Telstra

ACMA fines Telstra for SIM swapping prevention misses

ACMA fines Telstra for SIM swapping prevention misses

Frontline staff didn't follow telco's own processes.
Juha Saarinen Sep 3 2026 6:00AM Telco/ISP
Telstra sowed seeds for its July mobile outage in 2020. Six years on they sprouted.

Telstra sowed seeds for its July mobile outage in 2020. Six years on they sprouted.

Missed signs, alarms and stand-downs.
Andrew Colley Sep 2 2026 7:43PM Telco/ISP
Telstra's new control tool to deliver more "disciplined" AI

Telstra's new control tool to deliver more "disciplined" AI

"Real-time visibility of AI performance, risk and cost at scale".
Andrew Colley Aug 31 2026 6:30AM Cloud
Feds and telcos tell customers 000 camp-on delays can last up to a minute

Feds and telcos tell customers 000 camp-on delays can last up to a minute

Wait in silence on the line.
Andrew Colley Aug 24 2026 6:41AM Telco/ISP
Komatsu Australia reduces reliance on Telstra-locked SIMs in security push

Komatsu Australia reduces reliance on Telstra-locked SIMs in security push

Puts new mobile connectivity consumption model to the test.
Andrew Colley Aug 18 2026 6:41AM Telco/ISP
ACCC to consider mandatory domestic mobile roaming

ACCC to consider mandatory domestic mobile roaming

Telcos divided.
Andrew Colley Aug 5 2026 12:02PM Telco/ISP
ASD to critical infrastructure ops: be ready to isolate systems for three months

ASD to critical infrastructure ops: be ready to isolate systems for three months

New technical guidance for Australia's essential services issued.
Juha Saarinen Jul 28 2026 6:44AM Security
Telstra broke its network with undocumented time fix

Telstra broke its network with undocumented time fix

Led to cascading faults.
Juha Saarinen , Andrew Colley Jul 17 2026 2:51PM Networking
Mobile telcos cautious on expanding emergency comms beyond voice

Mobile telcos cautious on expanding emergency comms beyond voice

Current regulations not ready for the change.
Andrew Colley Jul 14 2026 1:35PM Telco/ISP
Telstra runs hundreds of welfare checks after mobile network outage

Telstra runs hundreds of welfare checks after mobile network outage

New 'secondary' triple zero issue emerges.
Ry Crozier Jul 9 2026 3:25AM Telco/ISP
Telstra says timekeeping issue behind mobile network outage

Telstra says timekeeping issue behind mobile network outage

Recovers nodes.
Ry Crozier , Juha Saarinen Jul 8 2026 10:40AM Networking
Telstra mobile network hit by significant outage

Telstra mobile network hit by significant outage

Impacting voice and data services, train services in Victoria.
Ry Crozier Jul 8 2026 7:12AM Telco/ISP
Telstra shifts 25,000 users to Atlassian Cloud in four months

Telstra shifts 25,000 users to Atlassian Cloud in four months

Retires on-premises versions.
Juha Saarinen Jul 8 2026 6:40AM Cloud
ACCC rules on Vodafone's Telstra coverage complaint

ACCC rules on Vodafone's Telstra coverage complaint

After new mapping standard comes into effect.
Ry Crozier Jul 2 2026 6:41AM Telco/ISP
Telstra directs automation at triaging a 5G misconfiguration

Telstra directs automation at triaging a 5G misconfiguration

On the path to developing autonomous networks for 2030.
Ry Crozier Jun 16 2026 6:38AM Networking
Superloop self-serve AI resolutions top 330,000 cases

Superloop self-serve AI resolutions top 330,000 cases

Says economic case for AI will hold as customer base grows.
Andrew Colley Jun 9 2026 6:34AM Telco/ISP
TPG Telecom using AI to chase better customer NPS

TPG Telecom using AI to chase better customer NPS

Taking action to maintain service quality and keep customers happy.
Andrew Colley Jun 3 2026 12:51PM Telco/ISP
Telstra, Google Cloud take capacity on each other's networks

Telstra, Google Cloud take capacity on each other's networks

Terrestrial and subsea.
Ry Crozier Jun 3 2026 6:30AM Telco/ISP
Telstra elevates Dayle Stevens to company-wide AI role

Telstra elevates Dayle Stevens to company-wide AI role

Prompts reshuffle in Data & AI function.
Ry Crozier Jun 2 2026 9:43AM Telco/ISP
Telstra's learning platforms not delivering for Connected Future 30 plan

Telstra's learning platforms not delivering for Connected Future 30 plan

Upskilling and reskilling needed at an unprecedented scale.
Andrew Colley May 28 2026 6:20AM HR

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