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High-risk denial of service flaw found in Juniper network gear
Customers asked to patch against JunOS vulnerability.
Jul 23 2015 4:43AM
ACMA slaps CSP for tricking customers into phone deals
Clients told they would receive a discount from their existing carrier.
Jul 10 2015 12:24PM
British spy agency attempts mammoth hack
Intelligence agency scans computers in 27 countries.
Aug 19 2014 5:35PM
Dodo caught out for failing to send usage alerts
Telco compensates customers.
Jun 18 2014 9:37AM
Optus warned for overcharging customers by $9 million
IT code error botched billing.
Mar 27 2014 10:03AM
ISPs put on notice to fix the big issues
No longer enough to shower customers with service credits.
Jan 8 2014 1:30PM
Telstra warned for overcharging on data roaming
Refunds amounted to $30 million.
Sep 16 2013 10:25AM
Virgin Mobile tweaks billing system for new TCP code
Uses compliance opportunity to revamp self service.
Aug 9 2013 6:46AM
Optus reveals mobile data use thresholds
Time, quota-based accounting to enable usage alerts.
Jul 30 2013 6:31AM
Telstra's 117 MB mobile data 'mystery' solved
Analysis: The network configuration reason behind the puzzle.
Jul 29 2013 6:28AM
Telco code won't end bill shock: Ombudsman
Gaps remain in TCP code.
Oct 10 2012 7:00AM
Telco users shocked by average $169 bill excesses
One in three postpaid customers charged more than expected.
Sep 5 2012 12:18PM
ACMA gets new back-up telco powers
Grows teeth to address any TCP code failures.
Sep 5 2012 10:20AM
Optus to hawk data and voice top-ups
Turns telco code compliance into a sales push.
Aug 31 2012 10:42AM
ACMA pledges tougher stance on telco customer service
'More court cases' to address toothless critique.
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Small telcos cash out on ACMA reforms
Has the industry given enough ground to ward off intervention?
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Vodafone warned over industry code breaches
Regulator mulls $250,000 penalty.
Dec 21 2011 10:10AM
ACMA braces for rise in telco complaints
Things likely to get worse before they get better.
Oct 11 2011 1:38PM
ACMA seeks two minute call, megabyte unit prices
Sets potential collision course with industry.
Sep 9 2011 6:00AM
Leaked: Telco code seeks ban on soft 'caps'
Also proposes new watchdog to toughen compliance.
Apr 28 2011 6:46AM
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