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Guest Column: Implementing the right CRM system
Building and maintaining strong, solid relationships with customers is essential to the success of any business. According to Adam Sarner, an analyst with Gartner who focuses on the customer relationship management (CRM) industry, obtaining a new customer is 10 times more expensive than retaining an existing one.
May 26 2008 3:09PM
Software
Wireless payment system builds on Windows Mobile success
Building its mobile payment software on the Windows Mobile operating system may have left manufacturing giants like Nokia out of play, but Mint Wireless is content with servicing what it views as a lion’s share of the smartphone market.
May 1 2008 3:07PM
Software
Computer system makes best sports bets
Researchers have created a computer ranking system that consistently predicts US basketball rankings more accurately than polls of sportswriters, coaches, currently used formulas and computer models, and even the tournament seeds themselves.
Apr 5 2008 12:16PM
Software
Boeing to ensure 787's flight control system can't be hacked by passengers
The US Federal Aviation Administration (FAA) is requiring Boeing to make sure that computers governing flight control systems on the new 787 are not vulnerable to hacking from passengers using in-flight internet access.
Jan 8 2008 4:05PM
Security
