salesforce

Regional Investment Corporation insources loan management, contact centre

Regional Investment Corporation insources loan management, contact centre

Stands up Infosys, ipSCAPE core systems.
Ry Crozier Feb 13 2024 6:42AM Financial Services
Salesforce defends NDIA CRM work after cost questions

Salesforce defends NDIA CRM work after cost questions

Details expired relationship with lobbying firm Synergy 360.
Ry Crozier Nov 20 2023 12:39PM Cloud
Bendigo and Adelaide Bank overhauls operations for new mortgage system launch

Bendigo and Adelaide Bank overhauls operations for new mortgage system launch

Targets business, agribusiness and third-party divisions.
Kate Weber Nov 14 2023 1:12PM Financial Services
HammondCare shifts from paper to digital

HammondCare shifts from paper to digital

In ongoing technology modernisation program.
Kate Weber Oct 5 2023 7:00AM Strategy
Salesforce cloud outage caused by security change

Salesforce cloud outage caused by security change

Goes public with post-mortem.
Richard Chirgwin Sep 27 2023 12:34PM Cloud
Norths Collective advances its digital transformation targets

Norths Collective advances its digital transformation targets

Enters ROI phase.
Kate Weber Sep 25 2023 7:06AM Strategy
P&N Bank expands use of AI in Salesforce ecosystem

P&N Bank expands use of AI in Salesforce ecosystem

For staff and member benefit.
Kate Weber Sep 20 2023 7:04AM Financial Services
Origin Zero sharpens customer focus with Salesforce

Origin Zero sharpens customer focus with Salesforce

Shifts delivery to Accenture.
Kate Weber Sep 18 2023 11:49AM Cloud
MECCA is building a new analytics platform

MECCA is building a new analytics platform

As the retailer scales up investment in data and analytics capabilities.
Jeremy Nadel Sep 14 2023 6:42AM Software
Carsales drives real time data

Carsales drives real time data

Data latency cut with Snowflake.
Richard Chirgwin Sep 8 2023 6:55AM Software
JB Hi-Fi upgrades field service systems for home installations

JB Hi-Fi upgrades field service systems for home installations

Covering scheduling, updates and route planning.
Jeremy Nadel Sep 6 2023 12:26PM Software
How trading platform Pepperstone uses automation to enhance CX

How trading platform Pepperstone uses automation to enhance CX

Benefits to customer and staff.
Athina Mallis Aug 15 2023 2:39PM Emerging Tech
How Mecca takes advantage of viral moments to connect with customers

How Mecca takes advantage of viral moments to connect with customers

Harnessing data and analytics.
Athina Mallis Aug 10 2023 12:29PM Marketing
Salesforce email compromised for phishing attacks

Salesforce email compromised for phishing attacks

Now patched against "Phishforce".
Richard Chirgwin Aug 3 2023 9:41AM Security
Salesforce ANZ CEO Pip Marlow to leave

Salesforce ANZ CEO Pip Marlow to leave

After four-year stint.
Ry Crozier Aug 2 2023 2:15PM Strategy
Australia's banks, insurers have three years to renegotiate cloud and IT contracts

Australia's banks, insurers have three years to renegotiate cloud and IT contracts

To reflect new resilience and incident response standards.
Ry Crozier Jul 17 2023 5:12PM Financial Services
Salesforce to raise prices of some cloud products

Salesforce to raise prices of some cloud products

From August.
Staff Writer Jul 12 2023 6:59AM Cloud
Case study: Thinktank automates its lending processes to grow customers

Case study: Thinktank automates its lending processes to grow customers

Increased business volumes.
Athina Mallis Jun 28 2023 1:16PM Marketing
AGL Energy is switching its CRM platform to Salesforce

AGL Energy is switching its CRM platform to Salesforce

Under transformation project.
Ry Crozier Jun 22 2023 1:08PM Cloud
South Australia strikes fresh whole-of-gov Salesforce deal

South Australia strikes fresh whole-of-gov Salesforce deal

Under a five-year contract.
Jeremy Nadel Jun 14 2023 12:05PM Software

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