salesforce

Working “out in the open” with a psychological safety net

Working “out in the open” with a psychological safety net

Modern leaders focus on outcomes — not on inputs — to build better, trusted teams, says Slack.
Nate Cochrane Apr 17 2024 2:02PM Partner Content
Salesforce in advanced talks to buy Informatica

Salesforce in advanced talks to buy Informatica

Deal could be announced soon.
Anirban Sen Apr 15 2024 6:28AM Software
Department of Health and Aged Care to tread carefully on generative AI

Department of Health and Aged Care to tread carefully on generative AI

Remains focused on its agenda.
Digital Nation Staff Mar 19 2024 4:30PM Emerging Tech
Australia Post selects tech to underpin customer experience transformation

Australia Post selects tech to underpin customer experience transformation

Settles largely on a single stack.
Ry Crozier Feb 29 2024 9:18AM Cloud
Regional Investment Corporation insources loan management, contact centre

Regional Investment Corporation insources loan management, contact centre

Stands up Infosys, ipSCAPE core systems.
Ry Crozier Feb 13 2024 6:42AM Financial Services
Salesforce defends NDIA CRM work after cost questions

Salesforce defends NDIA CRM work after cost questions

Details expired relationship with lobbying firm Synergy 360.
Ry Crozier Nov 20 2023 12:39PM Cloud
Bendigo and Adelaide Bank overhauls operations for new mortgage system launch

Bendigo and Adelaide Bank overhauls operations for new mortgage system launch

Targets business, agribusiness and third-party divisions.
Kate Weber Nov 14 2023 1:12PM Financial Services
HammondCare shifts from paper to digital

HammondCare shifts from paper to digital

In ongoing technology modernisation program.
Kate Weber Oct 5 2023 7:00AM Strategy
Salesforce cloud outage caused by security change

Salesforce cloud outage caused by security change

Goes public with post-mortem.
Richard Chirgwin Sep 27 2023 12:34PM Cloud
Norths Collective advances its digital transformation targets

Norths Collective advances its digital transformation targets

Enters ROI phase.
Kate Weber Sep 25 2023 7:06AM Strategy
P&N Bank expands use of AI in Salesforce ecosystem

P&N Bank expands use of AI in Salesforce ecosystem

For staff and member benefit.
Kate Weber Sep 20 2023 7:04AM Financial Services
Origin Zero sharpens customer focus with Salesforce

Origin Zero sharpens customer focus with Salesforce

Shifts delivery to Accenture.
Kate Weber Sep 18 2023 11:49AM Cloud
MECCA is building a new analytics platform

MECCA is building a new analytics platform

As the retailer scales up investment in data and analytics capabilities.
Jeremy Nadel Sep 14 2023 6:42AM Software
Carsales drives real time data

Carsales drives real time data

Data latency cut with Snowflake.
Richard Chirgwin Sep 8 2023 6:55AM Software
JB Hi-Fi upgrades field service systems for home installations

JB Hi-Fi upgrades field service systems for home installations

Covering scheduling, updates and route planning.
Jeremy Nadel Sep 6 2023 12:26PM Software
How trading platform Pepperstone uses automation to enhance CX

How trading platform Pepperstone uses automation to enhance CX

Benefits to customer and staff.
Athina Mallis Aug 15 2023 2:39PM Emerging Tech
How Mecca takes advantage of viral moments to connect with customers

How Mecca takes advantage of viral moments to connect with customers

Harnessing data and analytics.
Athina Mallis Aug 10 2023 12:29PM Marketing
Salesforce email compromised for phishing attacks

Salesforce email compromised for phishing attacks

Now patched against "Phishforce".
Richard Chirgwin Aug 3 2023 9:41AM Security
Salesforce ANZ CEO Pip Marlow to leave

Salesforce ANZ CEO Pip Marlow to leave

After four-year stint.
Ry Crozier Aug 2 2023 2:15PM Strategy
Australia's banks, insurers have three years to renegotiate cloud and IT contracts

Australia's banks, insurers have three years to renegotiate cloud and IT contracts

To reflect new resilience and incident response standards.
Ry Crozier Jul 17 2023 5:12PM Financial Services

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