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Home
salesforce
salesforce
MECCA is building a new analytics platform
As the retailer scales up investment in data and analytics capabilities.
Jeremy Nadel
Sep 14 2023 6:42AM
Software
Carsales drives real time data
Data latency cut with Snowflake.
Richard Chirgwin
Sep 8 2023 6:55AM
Software
JB Hi-Fi upgrades field service systems for home installations
Covering scheduling, updates and route planning.
Jeremy Nadel
Sep 6 2023 12:26PM
Software
How trading platform Pepperstone uses automation to enhance CX
Benefits to customer and staff.
Athina Mallis
Aug 15 2023 2:39PM
Emerging Tech
How Mecca takes advantage of viral moments to connect with customers
Harnessing data and analytics.
Athina Mallis
Aug 10 2023 12:29PM
Marketing
Salesforce email compromised for phishing attacks
Now patched against "Phishforce".
Richard Chirgwin
Aug 3 2023 9:41AM
Security
Salesforce ANZ CEO Pip Marlow to leave
After four-year stint.
Ry Crozier
Aug 2 2023 2:15PM
Strategy
Australia's banks, insurers have three years to renegotiate cloud and IT contracts
To reflect new resilience and incident response standards.
Ry Crozier
Jul 17 2023 5:12PM
Financial Services
Salesforce to raise prices of some cloud products
From August.
Staff Writer
Jul 12 2023 6:59AM
Cloud
Case study: Thinktank automates its lending processes to grow customers
Increased business volumes.
Athina Mallis
Jun 28 2023 1:16PM
Marketing
AGL Energy is switching its CRM platform to Salesforce
Under transformation project.
Ry Crozier
Jun 22 2023 1:08PM
Cloud
South Australia strikes fresh whole-of-gov Salesforce deal
Under a five-year contract.
Jeremy Nadel
Jun 14 2023 12:05PM
Software
Case Study: me&u creates better visibility over its customers
Reducing activation time.
Athina Mallis
Jun 14 2023 11:46AM
Marketing
Partner Content
Australia has the brains for digital government – but does it have the brawn?
Shared-services success highlights the importance of disrupting government procurement
Staff Writer
Jun 8 2023 11:38AM
Partner Content
Salesforce posts slowest quarterly revenue growth since 2010
As companies dialled back cloud spending.
Tiyashi Datta
Jun 1 2023 11:43AM
Cloud
Southern Cross Austereo deepens listener insights
Creates customised experience on digital audio platform, LiSTNR.
Kate Weber
May 19 2023 6:35AM
Strategy
The Disability Trust integrates data to optimise care
Also embarks on cloud migration.
Kate Weber
May 11 2023 6:07AM
Software
Intrepid Travel shifts gears on digital transformation
Having made customer service more streamlined, automated and targeted.
Jeremy Nadel
Apr 17 2023 6:59AM
Software
Partner Content
How to build trust in government through citizen engagement
Data key to delivering better services with greater efficiency.
Staff Writer
Apr 3 2023 4:22PM
Partner Content
Case study: SSI expands its digital presence
Experienced rapid growth.
Athina Mallis
Mar 28 2023 3:07PM
Marketing
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