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P&N Bank expands use of AI in Salesforce ecosystem

P&N Bank expands use of AI in Salesforce ecosystem

For staff and member benefit.
Kate Weber Sep 20 2023 7:04AM Financial Services
Origin Zero sharpens customer focus with Salesforce

Origin Zero sharpens customer focus with Salesforce

Shifts delivery to Accenture.
Kate Weber Sep 18 2023 11:49AM Cloud
MECCA is building a new analytics platform

MECCA is building a new analytics platform

As the retailer scales up investment in data and analytics capabilities.
Jeremy Nadel Sep 14 2023 6:42AM Software
Carsales drives real time data

Carsales drives real time data

Data latency cut with Snowflake.
Richard Chirgwin Sep 8 2023 6:55AM Software
JB Hi-Fi upgrades field service systems for home installations

JB Hi-Fi upgrades field service systems for home installations

Covering scheduling, updates and route planning.
Jeremy Nadel Sep 6 2023 12:26PM Software
How trading platform Pepperstone uses automation to enhance CX

How trading platform Pepperstone uses automation to enhance CX

Benefits to customer and staff.
Athina Mallis Aug 15 2023 2:39PM Emerging Tech
How Mecca takes advantage of viral moments to connect with customers

How Mecca takes advantage of viral moments to connect with customers

Harnessing data and analytics.
Athina Mallis Aug 10 2023 12:29PM Marketing
Salesforce email compromised for phishing attacks

Salesforce email compromised for phishing attacks

Now patched against "Phishforce".
Richard Chirgwin Aug 3 2023 9:41AM Security
Salesforce ANZ CEO Pip Marlow to leave

Salesforce ANZ CEO Pip Marlow to leave

After four-year stint.
Ry Crozier Aug 2 2023 2:15PM Strategy
Australia's banks, insurers have three years to renegotiate cloud and IT contracts

Australia's banks, insurers have three years to renegotiate cloud and IT contracts

To reflect new resilience and incident response standards.
Ry Crozier Jul 17 2023 5:12PM Financial Services
Salesforce to raise prices of some cloud products

Salesforce to raise prices of some cloud products

From August.
Staff Writer Jul 12 2023 6:59AM Cloud
Case study: Thinktank automates its lending processes to grow customers

Case study: Thinktank automates its lending processes to grow customers

Increased business volumes.
Athina Mallis Jun 28 2023 1:16PM Marketing
AGL Energy is switching its CRM platform to Salesforce

AGL Energy is switching its CRM platform to Salesforce

Under transformation project.
Ry Crozier Jun 22 2023 1:08PM Cloud
South Australia strikes fresh whole-of-gov Salesforce deal

South Australia strikes fresh whole-of-gov Salesforce deal

Under a five-year contract.
Jeremy Nadel Jun 14 2023 12:05PM Software
Case Study: me&u creates better visibility over its customers

Case Study: me&u creates better visibility over its customers

Reducing activation time.
Athina Mallis Jun 14 2023 11:46AM Marketing
Australia has the brains for digital government – but does it have the brawn?

Australia has the brains for digital government – but does it have the brawn?

Shared-services success highlights the importance of disrupting government procurement
Staff Writer Jun 8 2023 11:38AM Partner Content
Salesforce posts slowest quarterly revenue growth since 2010

Salesforce posts slowest quarterly revenue growth since 2010

As companies dialled back cloud spending.
Tiyashi Datta Jun 1 2023 11:43AM Cloud
Southern Cross Austereo deepens listener insights

Southern Cross Austereo deepens listener insights

Creates customised experience on digital audio platform, LiSTNR.
Kate Weber May 19 2023 6:35AM Strategy
The Disability Trust integrates data to optimise care

The Disability Trust integrates data to optimise care

Also embarks on cloud migration.
Kate Weber May 11 2023 6:07AM Software
Intrepid Travel shifts gears on digital transformation

Intrepid Travel shifts gears on digital transformation

Having made customer service more streamlined, automated and targeted.
Jeremy Nadel Apr 17 2023 6:59AM Software

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