salesforce

Afterpay uses Slack to help onboard hundreds of new staff

Afterpay uses Slack to help onboard hundreds of new staff

During the past year.
Kate Weber Jun 3 2021 11:57AM Software
Foxtel wants to 'proactively intervene' to address customer issues

Foxtel wants to 'proactively intervene' to address customer issues

Looks to sharpen its digital customer experience with transformation.
Kate Weber Jun 2 2021 6:54AM Strategy
NBN Co overloaded its workforce scheduling system

NBN Co overloaded its workforce scheduling system

Doubled user base, choked system capacity.
Ry Crozier May 27 2021 2:39PM Strategy
Failed DNS server restarts caused Salesforce outage

Failed DNS server restarts caused Salesforce outage

Configuration change "exposed a design issue in the shutdown process".
Juha Saarinen May 22 2021 1:07PM Networking
ACCC clears path for Salesforce's $37.5 billion Slack acquisition

ACCC clears path for Salesforce's $37.5 billion Slack acquisition

Each company has a "distinct purpose".
Kate Weber May 20 2021 11:53AM Software
Macquarie Bank looks to enable next-best action

Macquarie Bank looks to enable next-best action

Taking advantage of closer ties between Salesforce and Tableau tooling.
Ry Crozier May 18 2021 12:06PM Financial Services
Salesforce cloud services go down worldwide

Salesforce cloud services go down worldwide

Caused by DNS issue.
Juha Saarinen May 12 2021 9:06AM Cloud
Optus structures Enterprise business into digital practices

Optus structures Enterprise business into digital practices

Podcast: How an ex-Salesforce VP is gamifying cloud training.
Ry Crozier May 10 2021 11:50AM Cloud
Coca-Cola Amatil forges ahead with transformation

Coca-Cola Amatil forges ahead with transformation

Looks to be more data-driven.
Ry Crozier Apr 7 2021 12:41PM Strategy
Salesforce to require MFA from February next year

Salesforce to require MFA from February next year

Sets deadline in 'security notification' sent to users.
Ry Crozier Feb 3 2021 12:00PM Cloud
Yarra Valley Water builds out first APIs for real-time data flows

Yarra Valley Water builds out first APIs for real-time data flows

Deploys Mulesoft foundation for internal, external integration efforts.
Justin Hendry Feb 1 2021 6:59AM Strategy
Microsoft, Cigna form coalition for digital records of Covid-19 vaccination

Microsoft, Cigna form coalition for digital records of Covid-19 vaccination

Called vaccination credential initiative.
Manas Mishra and Amruta Khandekar Jan 18 2021 6:38AM Software
Service NSW told to urgently improve data handling after cyber attack

Service NSW told to urgently improve data handling after cyber attack

Audit finds problems by the bucket load.
Justin Hendry Dec 18 2020 5:51PM Strategy
ANZ preps for new banking platform pilot

ANZ preps for new banking platform pilot

ANZx trial slated for April.
Tess Bennett Dec 18 2020 12:45PM Financial Services
Vic govt axed IBM i2 from freshly digitised contact tracing system

Vic govt axed IBM i2 from freshly digitised contact tracing system

Did not meet predictive analytics needs.
Ry Crozier Dec 14 2020 12:36PM Cloud
Salesforce buys Slack for $37.5 billion

Salesforce buys Slack for $37.5 billion

Will 'deeply integrate' platform into all its clouds.
Ry Crozier Dec 2 2020 11:38AM Cloud
Yarra Valley Water embarks on CX overhaul

Yarra Valley Water embarks on CX overhaul

Selects Salesforce Customer 360.
Tess Bennett Nov 27 2020 7:00AM Strategy
Salesforce approaches Slack with acquisition offer

Salesforce approaches Slack with acquisition offer

Talks at 'advanced' stage, according to reports.
Greg Roumeliotis Nov 26 2020 6:50AM Software
Salesforce open sources malicious server scanner

Salesforce open sources malicious server scanner

JARM uses Transport Layer Security to actively fingerprint hosts.
Juha Saarinen Nov 18 2020 12:55PM Security
Microsoft, Amazon, Cisco, Salesforce alarmed at security incident response takeover by govt

Microsoft, Amazon, Cisco, Salesforce alarmed at security incident response takeover by govt

As govt tries to afford itself a broad range of powers.
Ry Crozier Nov 9 2020 12:28PM Cloud

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