Latest News
The NRMA embarks on a customer experience transformation
Murkiness of Russia's ransomware role complicates Biden summit mission
How Cover-More Group shrank its IT estate while responding to Covid-19
Musk says Tesla will accept bitcoins when miners use more clean energy
Apple tightens rules after Justice Department targeted US lawmakers
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Woolworths revamps subscription delivery service for online orders
Introduces free and discounted same day options.
Jun 9 2021 10:32AM
Coles Group's LAB288 marks its coming of age
Reveals projects around customer movement, checkout availability.
Jun 3 2021 11:58AM
Woolworths creates Wpay to offer payment platform as-a-service
New business unit targets merchant customers.
Jun 2 2021 12:16PM
Endeavour Group builds an AI-powered personalisation engine
As Woolies' drinks breakaway chases customer experience and revenue uplift.
May 27 2021 10:30AM
7-Eleven Australia to introduce mobile checkout to regular stores this year
Sets ambition to drive 28 percent of payments digitally by 2030.
Apr 30 2021 1:30PM
Woolworths looks to mobilise software engineers between projects, business areas
Transforms developer tools and culture.
Apr 29 2021 1:08PM
Coles to transform fresh produce replenishment with cloud, AI system
New initiative under 'smart selling' transformation.
Apr 26 2021 10:24AM
Woolworths to extend its e-commerce offering with a 'marketplace'
Built on the platform of a Melbourne-based startup.
Apr 22 2021 11:37PM
Woolworths to use computer vision to aid the setup of in-store displays
Will begin 80-store trial of One Door platform in June.
Apr 21 2021 12:30PM
Kmart Australia and NZ will put a robot called TORY into every store
Tracking apparel inventory to a 95 percent accuracy level.
Apr 20 2021 12:51PM
Woolworths to take control of Quantium for $223m
Will combine it with existing data science ops, hires new analytics chief.
Apr 20 2021 12:50PM
Woolworths to trial body-worn cameras in 11 supermarkets
Only used as 'last resort' to capture video.
Apr 18 2021 8:51AM
Stockland uses complex analytics to change retail mix in its shopping centres
Outlines ambitions following investment in startup.
Apr 7 2021 6:59AM
Woolworths has five years of IT strategy and delivery validated
As long tail of investments and projects pay off.
Apr 1 2021 6:58AM
mycar - formerly Kmart Tyre & Auto Service - finds new head of IT
First offical head of IT since coming under new ownership.
Mar 24 2021 12:57PM
Coles 'triangulates' data sources to keep stock on shelves
Reveals some of the third-party data it was able to harness.
Mar 24 2021 6:56AM
Bunnings uses data to optimise 'drive & collect' ordering service
Also enables data self-service for supply chain teams.
Mar 19 2021 12:25PM
Harris Scarfe invests in customer data platform
Spotlight-owned retailer moves away from 'blast, blast, blast' email marketing.
Mar 15 2021 12:48PM
Woolworths brings Scan&Go smartphone shopping to first WA store
Brings total number of stores with tech to 25.
Mar 12 2021 12:02PM
Woolworths names its most prized technology platforms
Offers gratitude to its outsourced partners during Covid-19.
Mar 10 2021 6:50AM
