response

Afterpay shipped laptops in Ubers to keep staff online

Afterpay shipped laptops in Ubers to keep staff online

Expects COVID-related CX changes to become permanent.
May 22 2020 12:56PM
IAG ran a 'tech drive-thru' to get laptops out to staff

IAG ran a 'tech drive-thru' to get laptops out to staff

Also paid $400 per person to help with home office setups.
May 14 2020 6:56AM
IBM puts tactical cybersecurity centre into a truck

IBM puts tactical cybersecurity centre into a truck

Takes training and response rig on the road.
Oct 16 2018 12:00PM
Lufthansa delays chatbot's responses to make it more 'human'

Lufthansa delays chatbot's responses to make it more 'human'

Beta users want more than a human-like name and avatar.
May 24 2017 6:34AM
ACMA reshaping underway as govt weighs in

ACMA reshaping underway as govt weighs in

Loses cyber security.
May 22 2017 11:14AM
NBN Co responds to fibre delays analysis

NBN Co responds to fibre delays analysis

NBN Co's statement, and our response.
Mar 7 2013 7:15AM
Telstra sinks $4m into Whispir

Telstra sinks $4m into Whispir

Critical-response cloud platform.
Dec 14 2012 1:28PM
Conroy skips beat on digital inclusion

Conroy skips beat on digital inclusion

DBCDE programs still only benefit NBN sites.
Aug 24 2012 12:59PM
Web hosts urged become first responders to malware

Web hosts urged become first responders to malware

Fast response critical.
Mar 21 2011 12:17PM
ID theft still on the rise, though victims respond faster

ID theft still on the rise, though victims respond faster

11.1m victims in US alone.
Feb 12 2010 1:01PM
How to select a SIEM solution

How to select a SIEM solution

Earthwave founder Carlo Minassian draws on his experience in the security sector to present a buyer's guide to Security Information & Event Management (SIEM) solutions.
Jul 14 2009 12:32PM
Lukewarm response to Digital Britain report

Lukewarm response to Digital Britain report

The UK government's much-anticipated Digital Britain report has received a lukewarm response, with critics saying it promises much but delivers little.
Feb 2 2009 2:35PM
IT relying on helpdesk calls to firefight problems

IT relying on helpdesk calls to firefight problems

Most IT managers still rely on helpdesk calls to discover problems in their applications, despite nearly two-thirds believing that poor application performance results in financial loss, according to new research from IT services provider Compuware.
Jan 20 2009 10:10AM
World Congress: As part of incident response, seek out law enforcement

World Congress: As part of incident response, seek out law enforcement

Building a relationship with law enforcement is key and so is gaining executive buy-in for cybersecurity initiatives, an SC World Congress panel said Tuesday.
Dec 10 2008 10:08AM
ACMA response to Hyarchis alleged spam breach

ACMA response to Hyarchis alleged spam breach

The Australian Communications and Media Authority (ACMA) has released a detailed response to claims by Hyarchis that its formal warning over alleged spam activities was unfair.
Nov 26 2008 12:52PM
Budget 08: IT industry has mixed response to Federal Budget

Budget 08: IT industry has mixed response to Federal Budget

The Federal Government’s promises of improving digital education, innovation and broadband connectivity has failed to completely satisfy the IT industry.
May 15 2008 10:43AM
Hot or not: The Forum of Incident Response and Security Teams (FIRST) unveils updated common vulnerability scoring system

Hot or not: The Forum of Incident Response and Security Teams (FIRST) unveils updated common vulnerability scoring system

The new scoring system promises to make it easier for security managers and the IT industry to better measure the real-world risks associated with software flaws.
Sep 11 2007 3:03PM
Yahoo buys into direct response advertising

Yahoo buys into direct response advertising

Yahoo has agreed to acquire UK online advertising provider BlueLithium for US$300 million in cash.
Sep 5 2007 10:36PM
Pac-Man reveals human response to threats

Pac-Man reveals human response to threats

Scientists at University College London have used the classic Pac-Man arcade game to determine how the human brain responds to threats.
Aug 28 2007 8:16AM
Encryption a perfect response to the Year of the Breach

Encryption a perfect response to the Year of the Breach

2006 will be recorded as the year that security breaches reached the consciousness and awareness of the mainstream consumer. Breaches are certainly not a new phenomena, especially to security professionals.
Dec 27 2006 9:57PM

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