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qantas
qantas
Tyro lands new CTO
Paul Keen joins from Nuix.
Kate Weber
Jul 25 2022 4:35PM
Financial Services
Qantas calls time on IBM, Fujitsu in tech modernisation
In addition to ending its relationship with Telstra.
Ry Crozier
Jun 24 2022 7:01AM
Strategy
Qantas looks to tech platforms to reduce call centre wait times
Says more than half of calls could be self-served.
Ry Crozier
Apr 7 2022 1:21PM
Software
Qantas records 30 percent turnover for tech staff
Airline fights for staff during lockdowns.
Kate Weber
Feb 25 2022 6:30AM
Strategy
Qantas to uplift comms with five-year TPG Telecom deal
Moves fixed and mobile voice services.
Ry Crozier
Dec 7 2021 8:40AM
Telco/ISP
Qantas head of data analytics and AI departs
After two-and-a-half years.
Ry Crozier
Aug 16 2021 6:38AM
Strategy
Jetstar's CISO departs
After more than four years at the airline.
Justin Hendry
Aug 11 2021 11:53AM
Training & Development
Qantas takes up IATA vaccine passport app
Final development now underway.
Justin Hendry
Jul 29 2021 5:28PM
Software
Qantas runs 'crew in the cloud' program to train staff in AWS skills
Uses downtime to train up pilots, flight attendants.
Justin Hendry
Jun 1 2021 6:39AM
Cloud
Qantas begins trialling vaccine passport app
Starts with international repatriation flights.
Justin Hendry
Mar 12 2021 3:22PM
Software
Qantas urges govt to chip in for cyber incident interventions
Law 'may not achieve objective without funding'.
Justin Hendry
Feb 22 2021 11:29AM
Security
Qantas doubles down on airport self-service channels
As service desks set to close in restructure.
Justin Hendry
Nov 6 2020 12:36PM
Strategy
Ex-Jetstar CIO lands at Compass Group
Takes on APAC digital and innovation director role.
Justin Hendry
Oct 2 2020 12:05PM
Training & Development
Qantas finds a new Group CTO
Amid broader changes to its technology leadership.
Ry Crozier
Oct 1 2020 7:00AM
Strategy
Qantas Loyalty ramps up CX data collection
Customer attitudes reveal business insights.
Tess Bennett
Sep 30 2020 4:58PM
Software
Researcher finds Tony Abbott's passport number in ticketing engine code
Amadeus takes five months to fix info leak.
Juha Saarinen
Sep 16 2020 4:27PM
Security
Qantas renegotiates terms with IT suppliers
As underlying profit sinks 91 percent.
Ry Crozier
Aug 20 2020 11:53AM
Financial Services
Qantas sets 'digitalisation' as foundational piece for recovery
Unveils three-year strategy, including at least 6000 job cuts.
Ry Crozier
Jun 25 2020 10:15AM
Strategy
Datacom creates 2000 new surge jobs off COVID-19 crisis
Takes on contact centre staff for frontline government agencies.
Julian Bajkowski
Apr 6 2020 5:00PM
Strategy
dnata re-platforms Qantas catering app stack from AWS to Azure
As part of year-long IT transition.
Ry Crozier
Mar 9 2020 2:02PM
Cloud
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