optus

Optus brings in ex-NBN Co CIO to run technology

Optus brings in ex-NBN Co CIO to run technology

Current IT chief to leave in March.
Ry Crozier Oct 23 2025 4:48PM Training & Development
ACMA cracks down on mobile 000 'camp-on' failures

ACMA cracks down on mobile 000 'camp-on' failures

Testing rules arrive 18 months after they were recommended.
Andrew Colley Oct 22 2025 11:20AM Hardware
ACCAN calls for real-time, single source of truth on outages

ACCAN calls for real-time, single source of truth on outages

Carrier lobby calls it excessive red tape
Andrew Colley Oct 15 2025 6:23AM Telco/ISP
Optus used wrong email address to inform gov of Triple Zero outage

Optus used wrong email address to inform gov of Triple Zero outage

After address was changed in the prior week.
Ry Crozier Oct 8 2025 12:24PM Telco/ISP
Optus calls in consultants for mobile network review after Triple Zero failures

Optus calls in consultants for mobile network review after Triple Zero failures

Appoints US-headquartered firm Kearney.
Eleanor Dickinson Oct 1 2025 6:25AM Telco/ISP
Singtel says Optus CEO needs time to fix issues

Singtel says Optus CEO needs time to fix issues

After emergency call outages.
Staff Writer Sep 30 2025 2:12PM Telco/ISP
Optus sees fresh Triple Zero failure after tower site outage

Optus sees fresh Triple Zero failure after tower site outage

In the NSW Illawarra region on Sunday.
Ry Crozier Sep 29 2025 10:20AM Telco/ISP
Optus says traffic not diverted away from firewall before upgrade

Optus says traffic not diverted away from firewall before upgrade

Process not followed.
Ry Crozier Sep 24 2025 2:35PM Telco/ISP
Optus accused of low-effort, "inaccurate" outage notifications

Optus accused of low-effort, "inaccurate" outage notifications

Government flags industry-wide consequences.
Ry Crozier Sep 22 2025 9:34AM Telco/ISP
Optus initiates change freeze on "network system"

Optus initiates change freeze on "network system"

Reviews its change processes after Triple Zero call carriage failure.
Ry Crozier Sep 22 2025 3:25AM Telco/ISP
Optus' Triple Zero failure "unlikely" to have contributed to baby's death

Optus' Triple Zero failure "unlikely" to have contributed to baby's death

Relative was able to place a Triple Zero call.
Ry Crozier Sep 21 2025 12:37PM Telco/ISP
Optus firewall upgrade behind 13-hour Triple Zero outage

Optus firewall upgrade behind 13-hour Triple Zero outage

Telco faces multiple investigations.
Ry Crozier Sep 20 2025 5:46PM Networking
Optus network failure impacts Triple Zero calls

Optus network failure impacts Triple Zero calls

Deaths occurred in three affected households.
Ry Crozier Sep 19 2025 8:10PM Telco/ISP
Google faces $55m fine over Telstra, Optus search deals

Google faces $55m fine over Telstra, Optus search deals

Requires court approval.
Juha Saarinen Aug 18 2025 2:17PM Telco/ISP
Optus to answer privacy court case stemming from 2022 data breach

Optus to answer privacy court case stemming from 2022 data breach

Fresh action filed against telco.
Ry Crozier Aug 8 2025 11:40AM Telco/ISP
AI coding threatens to make common security flaw more prevalent

AI coding threatens to make common security flaw more prevalent

IDORs and broken access controls at scale.
Juha Saarinen Aug 5 2025 12:55PM Security
Optus brings GenAI into frontline ops

Optus brings GenAI into frontline ops

Co-develops virtual agent with Google Cloud.
Eleanor Dickinson Jul 30 2025 4:30PM Telco/ISP
Optus' first AI chief Samantha Lawson exits

Optus' first AI chief Samantha Lawson exits

Comes amid restructure of AI delivery.
Eleanor Dickinson Jun 30 2025 6:32AM Telco/ISP
Optus faces $100m penalty in sales tactics case

Optus faces $100m penalty in sales tactics case

Agreement to be put to Federal Court.
Ry Crozier Jun 18 2025 11:06AM Telco/ISP
Health signs $33m networks deal with Optus

Health signs $33m networks deal with Optus

Adds SD-WAN, SASE to previous agreement.
Eleanor Dickinson Jun 10 2025 12:57PM Networking

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