optus

Optus handles 84 percent of service inquiries in its digital channels

Optus handles 84 percent of service inquiries in its digital channels

Continues to refine bot designs.
Nov 23 2020 6:50AM
Optus launches Singtel's Gomo mobile brand in Australia

Optus launches Singtel's Gomo mobile brand in Australia

A fortnight after flagging its imminent arrival.
Nov 18 2020 10:22AM
Aussie Broadband continues to dominate 250Mbps, gigabit services

Aussie Broadband continues to dominate 250Mbps, gigabit services

But competitors are starting to circle.
Nov 12 2020 10:43AM
Optus partners with UniSA on data science, cyber security

Optus partners with UniSA on data science, cyber security

Strategic alliance for new solutions, talent development.
Nov 6 2020 1:16PM
Optus to bring Gomo low-cost mobile brand to Australia

Optus to bring Gomo low-cost mobile brand to Australia

As rivals launch their own fully digital brands.
Nov 2 2020 9:10AM
Optus offers $250m for Amaysim's mobile business

Optus offers $250m for Amaysim's mobile business

All-cash takeover proposed.
Nov 2 2020 8:42AM
Optus to train 2000 staff in AWS skills

Optus to train 2000 staff in AWS skills

Aims to get 600 accredited over the next three years.
Oct 20 2020 9:00AM
Optus bags remaining ATO telco deals for $219m

Optus bags remaining ATO telco deals for $219m

Five of six bundles return to incumbent.
Oct 6 2020 5:10PM
Optus to build autonomous fire defence system with ANU

Optus to build autonomous fire defence system with ANU

Supported by new satellite constellation.
Oct 1 2020 12:46PM
Telstra loses to Optus in network coverage ad case

Telstra loses to Optus in network coverage ad case

Ordered to pay costs.
Sep 28 2020 12:29PM
Optus, Vocus score first deals in ATO telco carve-up

Optus, Vocus score first deals in ATO telco carve-up

Bundles replace $1bn-plus Optus megadeal.
Sep 21 2020 12:43PM
Optus will now offer 100Mbps and uncapped 5G home internet products

Optus will now offer 100Mbps and uncapped 5G home internet products

In place of single, minimum 50Mbps speed service.
Sep 10 2020 12:23PM
Optus brings bot needs into IT change planning

Optus brings bot needs into IT change planning

Tries to humanise its growing 'virtual' workforce.
Sep 9 2020 6:55AM
Telstra, Optus, TPG and Dodo left some customers 'high and dry' in NBN migration

Telstra, Optus, TPG and Dodo left some customers 'high and dry' in NBN migration

Breach replacement service, remedial plan rules.
Sep 1 2020 6:55AM
Amaysim goes to market as Optus network deal approaches expiry

Amaysim goes to market as Optus network deal approaches expiry

Less data top-ups and acquired customers drive lower mobile spend.
Aug 31 2020 9:58AM
Optus, Medibank and La Trobe Uni fund digital health projects

Optus, Medibank and La Trobe Uni fund digital health projects

Probing consequences and workarounds of isolation.
Aug 27 2020 6:31AM
Optus opts for crowd-sourced mapping of service problems

Optus opts for crowd-sourced mapping of service problems

Accepts problem reports from anywhere in the world.
Aug 20 2020 4:10PM
Trump seeks to clear out China from networks worldwide

Trump seeks to clear out China from networks worldwide

'Clean Networks' targets include Huawei, ZTE, Alibaba, Baidu and Tencent.
Aug 6 2020 11:25AM
ATO extends $1bn Optus megadeal for another 18 months

ATO extends $1bn Optus megadeal for another 18 months

Prepares for network services changeover.
Jul 17 2020 11:55AM
Optus looks to spend $1.5m on transportable 4G small cells

Optus looks to spend $1.5m on transportable 4G small cells

To bolster its disaster response capabilities.
Jul 7 2020 11:57AM

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