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Samsung hits back, warns against old tech for triple zero
NEXTDC to build AI campus and GPU "supercluster" in Sydney
WA makes its chief data officer permanent
Samsung tried to fix triple zero problem with mobiles nearly five years ago
Cochlear plugs AI into its global contact centre operations
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optus
Samsung hits back, warns against old tech for triple zero
Backs ATA calls for a public register to expose untested, grey market mobile phones for consumers.
Andrew Colley
Dec 8 2025 6:16AM
Telco/ISP
Optus network server failure downs NBN services in Queensland
Follows two previous significant or major outages.
Andrew Colley
Dec 3 2025 4:07PM
Telco/ISP
Samsung handsets could be leaving hundreds of thousands at risk
Optus' worst-case scenario is 470,000 customers.
Andrew Colley
Dec 3 2025 6:29AM
Telco/ISP
Federal Court orders Google to pay $55 million for anti-competitive conduct
Over agreement with Telstra on Google Search preloads.
Zachariah Kelly
Dec 2 2025 4:04PM
Hardware
ATA makes board chief executive-level club in bid for clout
Board to resign ahead of nominee vote next year.
Andrew Colley
Nov 28 2025 6:52AM
Telco/ISP
ATA asks fed gov to make triple zero "compliant" device list public
To help telcos meet regulatory obligations.
Andrew Colley
Nov 27 2025 10:36AM
Networking
TPG Telecom says disaster roaming deal with Telstra and Optus is close
MoU being finalised.
Andrew Colley
Nov 27 2025 6:02AM
Telco/ISP
Telstra emergency call ops did not spot Optus triple zero outage
Knew nothing until the next day.
Andrew Colley
Nov 26 2025 4:07PM
Telco/ISP
Triple Zero Custodian might force telcos to share info
Its six work priorities are revealed.
Andrew Colley
Nov 26 2025 6:17AM
Telco/ISP
Optus takes $826,000 hit for anti-scam breaches
Vulnerability in third-party identity verification system was exploited.
Andrew Colley
Nov 19 2025 6:35AM
Security
TPG Telecom reports triple zero death linked to Samsung handset
Contacting customers with affected handsets.
Andrew Colley
Nov 18 2025 10:25AM
Telco/ISP
Telstra, Optus, TPG build new list of devices causing trouble for triple zero
Say they could no longer wait for ACMA to do it.
Andrew Colley
Nov 14 2025 4:18PM
Telco/ISP
ACMA altering outage data handling as public register nears
Prepares groundwork for incoming Triple Zero Guardian.
Andrew Colley
Nov 11 2025 11:58AM
Telco/ISP
Optus takes on 450 staff to address triple zero crisis
Sweeping overhaul of call centre and network division procedures.
Andrew Colley
Nov 3 2025 5:42PM
Telco/ISP
Optus fast-tracks network operations insourcing from Nokia
Will take on 150 new staff to overhaul "procedures".
Andrew Colley
Nov 3 2025 9:48AM
Networking
Samsung triple zero firmware issue set to grow as inquiry nears
More than one issue involved.
Andrew Colley
Nov 2 2025 1:28PM
Telco/ISP
The triple zero questions that won't go away
Analysis: Why did carriers wait to block handsets they knew were a danger?
Andrew Colley
Oct 29 2025 6:35AM
Telco/ISP
Telstra finds firmware locked Samsung handsets to Vodafone for Triple-0 calls
Affected customers given 28 days to upgrade or be cut off.
Andrew Colley
Oct 24 2025 11:34AM
Telco/ISP
Optus brings in ex-NBN Co CIO to run technology
Current IT chief to leave in March.
Ry Crozier
Oct 23 2025 4:48PM
Training & Development
ACMA cracks down on mobile 000 'camp-on' failures
Testing rules arrive 18 months after they were recommended.
Andrew Colley
Oct 22 2025 11:20AM
Hardware
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