optus

NBN Co and biggest carriers to jointly tackle telco congestion

NBN Co and biggest carriers to jointly tackle telco congestion

With 'unusual traffic management and capacity optimisation techniques'.
Apr 1 2020 10:12AM
Optus is bringing onboard 500 new customer care staff

Optus is bringing onboard 500 new customer care staff

Including 300 who start tomorrow, and 200 more roles on offer.
Mar 26 2020 1:37PM
Telstra reveals 20x call volume increase to govt call centres

Telstra reveals 20x call volume increase to govt call centres

As voice networks across A/NZ are hammered.
Mar 24 2020 5:02PM
Vodafone joins Optus and Telstra in mobile data bonus for April

Vodafone joins Optus and Telstra in mobile data bonus for April

Also 'free-rates' access to official sources of health information.
Mar 17 2020 5:41PM
TPG, Vodafone moving telephone support to remote ops

TPG, Vodafone moving telephone support to remote ops

As Telstra, Optus face issues with Philippines call centres.
Mar 17 2020 11:07AM
Telstra follows Optus with extra mobile data in virus response

Telstra follows Optus with extra mobile data in virus response

Also offers extra data on fixed-line, and extra phone calls for pensioners.
Mar 16 2020 4:20PM
Optus offers extra mobile data as COVID-19 drives up remote work

Optus offers extra mobile data as COVID-19 drives up remote work

As other telcos and NBN Co face pressure to follow suit.
Mar 13 2020 8:05PM
Optus uses 'hack fiesta' to create more bots

Optus uses 'hack fiesta' to create more bots

Run by intelligent automation CoE, group digital and UiPath.
Mar 3 2020 6:50AM
IT outsourcer TCS becomes Aussie tech's top political donor

IT outsourcer TCS becomes Aussie tech's top political donor

2019 election year marks first donation.
Feb 3 2020 1:00PM
Optus breaks silence on NBN Co's enterprise behaviour

Optus breaks silence on NBN Co's enterprise behaviour

Warns future is at risk for some existing providers.
Jan 23 2020 1:36PM
NBN Co sends Road Muster truck to NSW south coast

NBN Co sends Road Muster truck to NSW south coast

Reconnects communities impacted by bushfires.
Jan 2 2020 11:23PM
HammondCare taps Optus to enable remote care overhaul

HammondCare taps Optus to enable remote care overhaul

Telephony upgrade for aged care workers.
Dec 19 2019 6:56AM
Feds prescribe $9m cash injection to counter 5G phobias

Feds prescribe $9m cash injection to counter 5G phobias

Bid to counter spread of "misinformation".
Dec 16 2019 11:43AM
Optus CEO Allen Lew to step down

Optus CEO Allen Lew to step down

Succeeded by deputy chief.
Dec 5 2019 1:43PM
ATO moves to break up $1bn Optus megadeal

ATO moves to break up $1bn Optus megadeal

Goes to market for six new network services bundles.
Dec 4 2019 12:11PM
Optus cops $6.4m fine for dodgy NBN disconnection claims

Optus cops $6.4m fine for dodgy NBN disconnection claims

Second fine in two years.
Dec 2 2019 11:26AM
Optus makes 220-store Apple-for-business push

Optus makes 220-store Apple-for-business push

Small business zones featuring iThings and iExperts to appear across Australia.
Nov 7 2019 6:56AM
Optus adds 138K homes to 5G fixed wireless footprint

Optus adds 138K homes to 5G fixed wireless footprint

Expands availability of fixed broadband-like service.
Nov 4 2019 11:48AM
Optus snafu prints 50k private mobile numbers in White Pages

Optus snafu prints 50k private mobile numbers in White Pages

Monitor stands across Australia hit by privacy breach.
Oct 25 2019 8:33PM
Optus uses internal academy to scale up automation

Optus uses internal academy to scale up automation

Now running 300 'automated solutions'.
Sep 25 2019 7:09AM

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